All I can say about this hotel is "Wow"
We had looked all around Santa Cruz for a hotel but no hotel we could afford for three nights. So we decided to expand our search. We found this hotel, never heard of Capitola before but it was close to Santa Cruz and decided to go for it.
When We drove up all my family could say "are you sure this is our hotel, its too fancy" We have stayed at fairfield's before and we also stay at Hampton inn's. Both are usually good value for your dollar and include breakfast.
We were greeted by Maggie at the front desk, who was professionally courtesy but I didn't get that warm feeling at all but she was very courtesy and gave us the low down of the hotel.
Our room had a view of the street, which was fine, a balcony that you could stand of but that is all there was enough room for. The room came with 2 queens and a sofa bed which was perfect when you have two teenage kids. It was large and spacious. The bathroom was also very big.
The grounds were beautiful and well kept. There was also a bar on the 1st floor that had happy hour.
The breakfast was from 6:30-10. It had all the usuals, juice, cereals, waffels, yogurts, oatmeal, muffins, bagels and some hot food as well. The only thing is it doesn't change from day to day. At Hampton inn each day there is something new at the breakfast.
The next day is where the little things that happened that made this hotel a step above. When we left for our venture out there were two gentleman running the front desk were warm and personable. They laughed and talked to the guest. Which later running into one of the gentleman I notice his name tag said Owner. Now that is how you interact and run a business. The other thing was when we returned to our room, it wasn't just picked up, It was clean and organized. We left all our toiletries on the bathroom floor, they were all picked up and laid on a towel in the bathroom counter. The towels were so soft and plenty of them. The bath mat, which we laid over the tub, and re-folded into a fan shape shape.
I will highly recommend this place to everyone who wants to take a trip to Santa Cruz, in fact this is the place to stay!!
- Also Known As:
- Fairfield Inn & Suites Santa Cruz-Capitola Hotel Capitola
- Fairfield Inn & Suites Santa Cruz-Capitola Hotel
- Fairfield Inn And Suites Santa Cruz-Capitola
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