We used this hotel as a base for our wedding celebration at Nestldown in the Santa Cruz mountains. The staff was great at arranging for our 35 or so rooms, and was great at accommodating their special needs. Most guest stayed 3 nights, and we had activities every day. The location was quite convenient, close enough to the freeway to get around, but far enough away to not be affected by it. Convenient to SJC airport, but the advertised shuttle service is primarily for airline crew members who frequent the hotel, so their schedules might not match your own. The Pruneyard shopping complex where the hotel is located is very convenient. Guests particularly liked the nearby Trader Joe's, Starbucks, Brewpub, and Buca di Beppo, all within easy walking. The rooms were all spacious, well appointed, and very comfortable. Some commented that the beds were very comfortable and they slept better than they had in years. We arranged to use the atrium area (where breakfast is served each morning) as a place to gather each evening to drink wine and visit. This worked very well, as the hotel provided wine glasses and only once had to remind us to quiet down. Breakfast was very nice, and attended to by very friendly staff. The check in/out process was very smooth. I think everyone had a great experience. We did not have a single drama, and with such a demanding group with so much going on, that was really something. I wouldn't hesitate to recommend this hotel to others, whether staying on your own or as part of a larger group.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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We are happy that you had the chance to enjoy most of our amenities. Our hotel is indeed conveniently located, our guests love the proximity of ethnic restaurants and shops and make them easier to mobilize without a vehicle; so stress less!! finding a parking spot.
We look forward to your next visit!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.