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“Charming hotel and a nice find” 4 of 5 stars
Review of Clarion Collection Bristol Hotel

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Clarion Collection Bristol Hotel
3.0 of 5 Hotel   |   3341 South Bascom Ave, Campbell, CA 95008-7005   |  
Hotel amenities
Ranked #6 of 9 Hotels in Campbell
California
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
37 helpful votes 37 helpful votes
“Charming hotel and a nice find”
4 of 5 stars Reviewed October 13, 2013

I was looking for an inexpensive small hotel, but one that was not in a risky neighborhood or one with rooms that are falling apart. The Bristol Hotel was a nice find for me. The value of what I got for the price was outstanding.

Pros
1. Located in a reasonably nice part of town. I felt safe in this area.
2. Parking was a breeze, and my car was always close to the entrance.
3. Staff was super nice.
4. The decor is nice. Maybe a touch on the cheesy side, but still nice.
5. I stayed in an "executive king" room and it was HUGE! I like some space, and this room had it.
6. The included breakfast was good, with both hot and cold food options.
7. The price was right for my budget.

Cons
1. My one big complaint was that I found my bed mattress to be very uncomfortable. No matter what part of the bed I moved to I woke feeling I was sunken into a hole. I don't know if the mattress was old or just way too soft for me, but this factor did reduce my sleep.

2. Though my room was huge in square footage, it didn't have furnishings to match. The desk was way over in one corner and the bed and TV were on the other end. Between them was basically a ton of empty space. I guess this is not really a "con" but more an observation.

3. The TV was an old CRT tube unit, and it did not offer the "sleep" function that I love to use in a hotel to help me fall asleep.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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77 reviews from our community

Traveler rating
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    13
    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Any
English first
Marysville, California
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 11, 2013

Staff was helpful and polite, rooms were spacious and clean and the breakfast was good. Everything was delicious and hot. We even had some family that lived in the area come over and share it with us and no one said anything. The hotel was beautiful and I loved the high cealings, light fixtures, statuary and marble bathrooms. The parking lot was secluded and safe, unlike some of the other hotels in the area where I read they had regular break ins. We did not visit the work out room so I can't comment on that. The pillows on the couch were a bit stained, but all in all we had a nice stay while we were in town for the daughters wedding.

Room Tip: We stayed in a room that faced the street and it was a bit noisy.
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mesa, AZ
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 9, 2013

As many have already said - the first impression is rather grand with the ornate decorations, large spaces, marble, statues, etc. I liked the dining room set up - very homey but we must have always arrived when the hot menu items were almost gone. My husband always hopes for a good workout room - poor. As others have said - some deep cleaning, attention to detail is needed by the housekeeping department. It would be nice to have a receptionist look up and greet you with a smile when you walk in. There were some stains in the carpet that detracted and the bed was very spongey. Not sure if I liked a fancy upholstery looking bedspread for hygienic reasons - I always turn those down because I can't trust if they would clean something as large as that after every stay. Overall, a very good value, close to the freeway, quiet and convenient.

Room Tip: Not applicable to the kids activities and swimming pool.
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  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
Top Contributor
60 reviews 60 reviews
30 hotel reviews
Reviews in 38 cities Reviews in 38 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed September 21, 2013

I thought I'd stepped into a time warp when I entered the lobby of this hotel -- chandeliers and copies of Roman statuary made me think I'd been transported back to the 50's. The clean, spacious room had a mini refrigerator, and the huge bathroom was tiled in real marble. Clearly, at the time this hotel was built these were signs of luxury. But the price was right, and the location was as well as I had business in Santa Cruz, Los Gatos and San Jose. For the price of what it would cost to stay in a Motel 6, I had this lovely room that reminded me of a simpler time long ago. Breakfast was good -- a full breakfast, not just the continental type you are given at one of the big chain hotels. One peeve -- they need to provide bigger bath towels. Mine was a little larger than a face cloth. For the location and price, this hotel is a great deal. If the over-the-top decor and smallish bath towels gets to you, better stay at a Motel 6.

Room Tip: Get a room on the second floor, and away from the carriage entrance -- you'll not be bothered by...
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fillmore, CA
1 review
1 of 5 stars Reviewed September 18, 2013

Greeted rudly by the desk clerk!
The bedspread was dirt, faded, frayed, worn
Glasses were hot clean and sealed and an anomile in a glass. Should of distroyed by manufacturen never used by the motel
2 inches of water standing in the bathtub
Bed was 2 mattresses, no base box sprig, Top mattress was 4 inches bigger around than the bottom mattress. Very uncomfortable. No pillow case on one pillow and linen was very old and worn.
Extra mirror missing
Hair dryer missing
No light over the fridge
The chain lock on door had been broken off, and the attempt was made to reattach it to the door jam with quarter inch screw, could unscrew it with my fingers.
Mold along the base board in bathroom
Breakfast had the cheapest of cheap napkins
On top of the the television cabinet was found a hyprdermic needle
Television was ancient

Will never stay in this place again or refer any to it.

  • Stayed September 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed September 16, 2013

This relic of a bygone era gives a false impression upon entering. The lobby, hallways, and beautiful moldings all capture one's attention and fascination. Once settled in, however, the flaws become apparent: A thick tapestry of bedspread covers a mediocre mattress and linens, and is falling apart. The pillows are compacted fiberfill, the chairs' upholsteries are aged, stained or faded - and yet the ceilings are high, the room spacious - so we decided to stay five nights during our visit to the bay area. But during this time, we became more intimate with the lack of attention to customer service and basic amenities. The shower was not draining during the first shower, and was never fixed despite our letting the concierge know. The toilet paper holder came undone immediately and was also not fixed. The light over the bar flickered for a day and then went out. The top drawer in the armoire had no stop. And the final straw: the ice machine was broken. We were told that we would be refunded if we went out and got ice. This is simply not good customer service - rather quality control gone awry.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merseyside
Top Contributor
86 reviews 86 reviews
47 hotel reviews
Reviews in 53 cities Reviews in 53 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed September 5, 2013

One night stay convenient on the drive between Los Angeles and San Francisco - we needed to drop rental car at Oakland Airport prior to stay in SF>
Nicely presented hotel with spacious room and good self service breakfast. Free coffee on tap in the same room 24 hrs.
Front desk staff helpful, and if we were in the area would definitely use again.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Clarion Collection Bristol Hotel

Address: 3341 South Bascom Ave, Campbell, CA 95008-7005
Location: United States > California > Campbell
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #6 of 9 Hotels in Campbell
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Clarion Collection Bristol Hotel 3*
Reservation Options:
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Also Known As:
Clarion Campbell
Clarion Collection Campbell
Campbell Clarion

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