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“A little bit of Europe but needs some detailing” 3 of 5 stars
Review of Clarion Collection Bristol Hotel

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Clarion Collection Bristol Hotel
3.0 of 5 Hotel   |   3341 South Bascom Ave, Campbell, CA 95008-7005   |  
Hotel amenities
Ranked #6 of 9 Hotels in Campbell
Mesa, AZ
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“A little bit of Europe but needs some detailing”
3 of 5 stars Reviewed October 9, 2013

As many have already said - the first impression is rather grand with the ornate decorations, large spaces, marble, statues, etc. I liked the dining room set up - very homey but we must have always arrived when the hot menu items were almost gone. My husband always hopes for a good workout room - poor. As others have said - some deep cleaning, attention to detail is needed by the housekeeping department. It would be nice to have a receptionist look up and greet you with a smile when you walk in. There were some stains in the carpet that detracted and the bed was very spongey. Not sure if I liked a fancy upholstery looking bedspread for hygienic reasons - I always turn those down because I can't trust if they would clean something as large as that after every stay. Overall, a very good value, close to the freeway, quiet and convenient.

Room Tip: Not applicable to the kids activities and swimming pool.
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  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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81 reviews from our community

Traveler rating
    28
    27
    13
    7
    6
See reviews for
14
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23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Any
English first
Sacramento, California
Top Contributor
58 reviews 58 reviews
28 hotel reviews
Reviews in 37 cities Reviews in 37 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed September 21, 2013

I thought I'd stepped into a time warp when I entered the lobby of this hotel -- chandeliers and copies of Roman statuary made me think I'd been transported back to the 50's. The clean, spacious room had a mini refrigerator, and the huge bathroom was tiled in real marble. Clearly, at the time this hotel was built these were signs of luxury. But the price was right, and the location was as well as I had business in Santa Cruz, Los Gatos and San Jose. For the price of what it would cost to stay in a Motel 6, I had this lovely room that reminded me of a simpler time long ago. Breakfast was good -- a full breakfast, not just the continental type you are given at one of the big chain hotels. One peeve -- they need to provide bigger bath towels. Mine was a little larger than a face cloth. For the location and price, this hotel is a great deal. If the over-the-top decor and smallish bath towels gets to you, better stay at a Motel 6.

Room Tip: Get a room on the second floor, and away from the carriage entrance -- you'll not be bothered by...
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Fillmore, CA
1 review
1 of 5 stars Reviewed September 18, 2013

Greeted rudly by the desk clerk!
The bedspread was dirt, faded, frayed, worn
Glasses were hot clean and sealed and an anomile in a glass. Should of distroyed by manufacturen never used by the motel
2 inches of water standing in the bathtub
Bed was 2 mattresses, no base box sprig, Top mattress was 4 inches bigger around than the bottom mattress. Very uncomfortable. No pillow case on one pillow and linen was very old and worn.
Extra mirror missing
Hair dryer missing
No light over the fridge
The chain lock on door had been broken off, and the attempt was made to reattach it to the door jam with quarter inch screw, could unscrew it with my fingers.
Mold along the base board in bathroom
Breakfast had the cheapest of cheap napkins
On top of the the television cabinet was found a hyprdermic needle
Television was ancient

Will never stay in this place again or refer any to it.

  • Stayed September 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
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Portland, Oregon
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 16, 2013

This relic of a bygone era gives a false impression upon entering. The lobby, hallways, and beautiful moldings all capture one's attention and fascination. Once settled in, however, the flaws become apparent: A thick tapestry of bedspread covers a mediocre mattress and linens, and is falling apart. The pillows are compacted fiberfill, the chairs' upholsteries are aged, stained or faded - and yet the ceilings are high, the room spacious - so we decided to stay five nights during our visit to the bay area. But during this time, we became more intimate with the lack of attention to customer service and basic amenities. The shower was not draining during the first shower, and was never fixed despite our letting the concierge know. The toilet paper holder came undone immediately and was also not fixed. The light over the bar flickered for a day and then went out. The top drawer in the armoire had no stop. And the final straw: the ice machine was broken. We were told that we would be refunded if we went out and got ice. This is simply not good customer service - rather quality control gone awry.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Merseyside
Top Contributor
96 reviews 96 reviews
51 hotel reviews
Reviews in 59 cities Reviews in 59 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed September 5, 2013

One night stay convenient on the drive between Los Angeles and San Francisco - we needed to drop rental car at Oakland Airport prior to stay in SF>
Nicely presented hotel with spacious room and good self service breakfast. Free coffee on tap in the same room 24 hrs.
Front desk staff helpful, and if we were in the area would definitely use again.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 29, 2013 via mobile

The finishes and fixtures in the lobby had me impressed initially but overall was a bit disappointing. For example the marble in the bathroom was beautifully done but no one has cleaned the hard water drains on it and the faucets in a long time. The bed was large an comfortable for me, but the pillows were like wadded up socks in a bag. Clean socks, but still lumpy. It was like the hotel was built for a higher price point but corners are being cut to keep the price down. Still an OK deal if all you want is respectable shelter.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mesa, Arizona
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed August 21, 2013

Wow! was all I could say upon walking into to this location. The chandeliers, the flocked wallpaper and the various elaborate portraits and statues were amazing. Overall it had a really "Disney Haunted Manison" vibe.The front desk staff was great upon check in and even when we had to change rooms because our toilet was broken. The rooms are each equiped with a doorbell and the hallways make it feel very dorm like. The rooms are HUGE and very spacious. The beds are way too soft. Once you lay down don't plan on rolling over or even moving from the spot all night because of the squishy bed. Breakfast the next morning was the usual eggs, bacon, potatoes and a nice touch was the Starbucks coffee. Very interesting experience.

Room Tip: Upstairs rooms require a ride on a very small elevator.
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  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Clarion Collection Bristol Hotel

Address: 3341 South Bascom Ave, Campbell, CA 95008-7005
Location: United States > California > Campbell
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #6 of 9 Hotels in Campbell
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Clarion Collection Bristol Hotel 3*
Number of rooms: 47
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Also Known As:
Clarion Campbell
Clarion Collection Campbell
Campbell Clarion

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