We unexpectedly spent 9 nights in this hotel due to a family emergency, and from the moment we checked in we found the staff to be attentive, helpful and responsive to our every need. When we needed to plan a gathering, they gave us meeting rooms, and when we had catering delivered they set it up for us. They made copies for us when we needed them and made coffee for us even after the restaurant was closed. The manager even slipped our kids a few treats from the market on occasion. The lobby is comfortable and there are nice seating areas that make it feel like your own living room. When we needed to plan a funeral, they worked with us to reserve a block of rooms and offered our family and friends a great room rate so we could all be together in one hotel. On top of everything else, the beds are very comfortable and the rooms are very quiet at night. We didn't hear any noise from other rooms or from the elevators that were near our room. My husband stays in Courtyard hotels almost every week, and this one was among the best he's seen.