We prepaid for a ocean view double queen (renovated) -when we checked in and saw the old dirty room, I was stressed! The place was over booked and they could not give us the room we prepaid for- they were not rude to me but the rest of my family, I left in the room. After much negotiation (about an hour) I was finally offered a credit. Took it and literally walk next store - Fog-catcher - and got a very nice room with an ocean view and a really good breakfast!
Don't offer something you cannot deliver! If people prepay- deliver on the original offer. My inlaws had to deal with the manager and supervisor - really rude - they tried to toss the my family out on the street. Not a good staff or business practice. Half the hotel in renovated - be careful most of the place is a dump!
- Official Description (provided by the hotel):
- Be one with the sea at our coastal retreat, located just off scenic Highway 1, the gateway to Big Sur. Our Cambria vacation packages offer a variety of ways to simply let go and relax on the shores of Moonstone Beach. Indulge in pampering seaside accommodations with private terraces and spectacular ocean views and enjoy hot breakfast every morning, among other perks. Our hotel provides easy access to beautiful beaches, renowned wineries, exquisite eateries and even the legendary Hearst Castle, the inspiration behind the movie Citizen Kane. ... more less
- Reservation Options:
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- Also Known As:
- Pelican Inn And Suites
- Pelican Hotel Cambria