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“Good option in the area” 5 of 5 stars
Review of BEST WESTERN PLUS Stevenson Manor

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BEST WESTERN PLUS Stevenson Manor
2.5 of 5 Hotel   |   1830 Lincoln Ave., Calistoga, CA 94515-1115   |  
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Ranked #3 of 15 hotels in Calistoga
San Francisco, United States
1 review
“Good option in the area”
5 of 5 stars Reviewed October 9, 2013

Normally a Best Western wouldn't be my preferred hotel of choice (not being snobby, just stating the facts). We stayed here for a wedding. The room rate was expensive for a BW but fair for the area - $255. The room was very large and clean and comfortable. We were impressed. Also walking distance to downtown of Calistoga. Another impressive quality was their customer service. A had made a few changes to my reservation leading up to the ckeck in date. I *thought* I had changed it to stay for Sat night only. Turns out I didn't and I had a 2 night stay. The manager was very helpful and credited my account the 1 night stay since I didn't use the room that night. I know she didn't have to do that and could have stuck me with the charge, but I really appreciated that she charged me for the one night, and she was very graceful about the entire thing. I'd recommend this hotel to anyone - it's not luxurious but it's clean and comfortable and in wine country!

  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review, October 13, 2013
Thank you. I'm happy that you enjoyed your stay.
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407 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
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English first
Plano, Texas
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 8, 2013

My wife and I stayed here on our first trip to the Calistoga wine country and we were both pleasantly surprised! This little hotel was great the rooms were very large and comfortable, the bed was the nicest and most comfortable that we had for the entire trip (4 different hotels). The staff was friendly and accommodating. We do not normally stay at Best Western hotels and I am not sure that this one is a fair representation of what other Best Westerns are like, because it was great! The breakfast was OK for a buffet and it could have been better with the addition of a cook to order egg station. My only complaint was the in room coffee; we did not like it at all, we found it very harsh and bitter, but the coffee at the buffet was fine. We would stay here again! As a matter of fact we are already talking about next time, because this time was so fun.

Room Tip: We really enjoyed the upstairs room with the high ceiling.
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review, October 13, 2013
Thank you for your kind review. I'll look into your concern regarding the in-room coffee.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cypress, Texas
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 2, 2013

This is our third year returning to this property! simply put...it is nearly impossible Stevenson Manor's combination of location, quality of accommodations.., and price anywhere in the Napa/Sonoma Valleys! It is perfect for a "Base of Operations"...for your Wine Country trip!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review, October 3, 2013
Thank you for continuing to have us in mind for your travel plans in the Napa Valley. We greatly appreciate it.
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St. Catharines, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 30, 2013

We had a room on the second floor with a high ceiling and it was beautiful and a really good size. The location was perfect, within walking distance to town with shops and restaurants. Very close proximity to drive to The Castle and Sterling wineries. We had such a great time! Breakfast (included) was quite of spread - hard boiled eggs, toast, English muffins, bagels, bacon, make your own waffles, juices, coffee, etc. The staff was very friendly. There is a pool, hot tub, steam room and sauna.

Room Tip: I always ask for an upgrade at every hotel. Our room on the second (top) floor had high ceilings.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review, October 1, 2013
I am pleased that you enjoyed your stay with us. Thank you for your positive review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 30, 2013 via mobile

Spent two nights and we were more than happy. The room and bathroom were large and the hotel facilities were great. Good variety for breakfast which is included in your rate. Very comfy bed.
Only downside was the room was very dark even with every available light switched on. Would stay again.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review, October 1, 2013
Thank you for your review. I will research the lighting in our guest rooms to ensure the proper wattage.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, CA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 27, 2013

Great place to stay to enjoy all of the wine country. It's location is so convenient to all activities in the area. We just came to shop and soak up the beautiful countryside. Will definitely consider staying at this hotel again. It was clean, friendly and helpful staff, had a great look and the room was very spacious.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review, September 29, 2013
Thank you for the kind review. I'm glad that we added to the enjoyment of your trip to the Napa Valley.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Top Contributor
115 reviews 115 reviews
16 hotel reviews
Reviews in 36 cities Reviews in 36 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed September 24, 2013

We stayed here for one night on our trip through the Napa Valley. Initially I thought it was overpriced, however, it was actually one of the most affordable hotels in the area. We received a very nice welcome on arrival. In reception there were delicious cookies, chilled water and tea and coffee - all complimentary. The pool area was really nice, with hot tub, steam room and sauna. It got a little shaded by the time we arrived (around 3pm) so if it's sunbathing you're after then it's probably best to visit a bit earlier. Our room was lovely, very modern and clean. We used the guest laundry which was great. There's a lovely courtyard area where you can sit and have breakfast or just relax with a glass of wine. Overall, this is one of my favourite Best Westerns ever.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammie Q, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review, September 25, 2013
Wow! Thank you so much. Your kind words are greatly appreciated.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN PLUS Stevenson Manor

Address: 1830 Lincoln Ave., Calistoga, CA 94515-1115
Phone Number:
Location: United States > California > Napa Valley > Calistoga
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Calistoga
#3 Business Hotel in Calistoga
#3 Romantic Hotel in Calistoga
#3 Family Hotel in Calistoga
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Stevenson Manor 2.5*
Official Description (provided by the hotel):
Best Western PLUS Stevenson Manor offers guest-focused, Calistoga lodging. Discover wine country relaxation in our 34 Calistoga guestrooms outfitted with boutique-style hotel services, features, and amenities. Select from a variety of Calistoga vacation packages to experience one of the best Calistoga, California getaways. ... more   less 
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Also Known As:
Best Western Plus Stevenson Manor Hotel Calistoga
Best Western Calistoga
Stevenson Manor Hotel

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