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All 15 Calistoga hotels

BEST WESTERN PLUS Stevenson Manor: Traveler Reviews

1830 Lincoln Ave., Calistoga, CA 94515-1115
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Ranked #3 of 15 hotels in Calistoga
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259 reviews from our community

Traveler rating
    156
    83
    13
    4
    3
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Families
46
 
Couples
145
 
Solo
6
 
Business
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Top Contributor
54 reviews 54 reviews
10 hotel reviews
Reviews in 27 cities Reviews in 27 cities
12 helpful votes 12 helpful votes
“Surprisingly nice Best Western!”
5 of 5 stars Reviewed November 12, 2012 via mobile

We stayed here for one night, but actually wish we would have stayed longer! We ended up loving Calistoga and the Best Western was an affordable gem! We really were surprised at how nice it was (especially in comparison to the Best Western in Napa that was overpriced and no where near as nice as this property in Calistoga).
We were in a room on the 2nd floor with a balcony. The room was large, bathroom was huge (for a hotel) and everything was so comfortable and clean.
The woman at the front desk who checked us in was so helpful and sweet...wish I could recall her name, but I do remember she was from South Africa. We asked her a bunch if questions and she was very accommodating.
Overall, I would highly recommend the Best Western Stevenson Manor - and Calistoga in general!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jennyp2020 about BEST WESTERN PLUS Stevenson Manor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James F, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
November 13, 2012
Dear Jennyp2020,

Thank you for sharing such a wonderful review on your most recent stay with us. We pride ourselves on providing the most cleanest accommodations and extraordinary customer service for our hotel guests. I'm pleased to hear that you wished you could have stayed longer with us and that you enjoyed your king balcony bedroom. Thank you for the compliments on Christelle's service that she provided you upon check in. I will certainly pass on the wonderful feedback to her. We look forward to your next visit with us when you return to the Napa Valley.

Warmest Regards,

James Farquhar
Hotel Manager
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New Brunswick, NJ
2 reviews
2 helpful votes 2 helpful votes
“Great room and wine too!”
5 of 5 stars Reviewed November 11, 2012 via mobile

We stayed in the Napa valley for our anniversary and were greeted with a bottle of wine and the cleanest room we've been in. Great accommodations and close to town. Really enjoyed our stay. Will definitely tell our friends next time we come to the valley.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Bbrad about BEST WESTERN PLUS Stevenson Manor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
metro NYC
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
47 helpful votes 47 helpful votes
“Great choice in Napa Valley”
5 of 5 stars Reviewed November 5, 2012

We stayed 2 nights at the Stevenson Manor when we visited Napa Valley in Oct. It was cute, very clean, spacious King room, good continental breakfast, nice staff - nothing to complain about! It is quite north in the valley, but it's so easy to drive north-south in the valley that we didn't mind. Our first night we got to SFO a little late so them ahead to ask about check-in/restaurants. The front desk clerk let us know if we arrived after 11, they would leave the key under the mat and we could do official check-in in the morning. She also called a couple local restaurants and called us back to let us know how late various ones were open. When we go back to Napa (someday!) we will stay here again!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask NY_Michigander about BEST WESTERN PLUS Stevenson Manor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James F, Manager at BEST WESTERN PLUS Stevenson Manor, responded to this review
November 13, 2012
Dear NY_Michigander,

Thank you for your fantastic review on your recent stay with us at the BEST WESTERN PLUS Stevenson Manor. I'm very pleased to hear that you found your accommodations to be very quiet, clean and spacious and that you enjoyed our complimentary full hot breakfast. We strive to provide the best customer service to our guests and I'm elated to hear that we were consistent in doing so with you. We look forward to hosting you on your next visit into the Calistoga area.

Warmest Regards,

James Farquhar
Hotel Manager
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Texas
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
“Wonderful Stay”
5 of 5 stars Reviewed October 29, 2012

This is a VERY nice Best Western hotel. We booked a king room. It was very spacious and comfortable with a lovely, clean bathroom with a tub/shower. The pretty courtyard was just outside our door. We enjoyed strolling the town (maybe just a little far to walk from the hotel) and found the Cal Mart grocery. They have wonderful prepared dishes which we purchased and took back to the hotel for a quiet dinner on the courtyard tables with some lovely wine and cheese (of course). The breakfast was quite ample with hot dishes--eggs and sausage. Would definitely recommend this hotel.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask fleurdemom about BEST WESTERN PLUS Stevenson Manor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Weirton, West Virginia, United States
2 reviews
1 helpful vote 1 helpful vote
“Treated Like Family”
5 of 5 stars Reviewed October 25, 2012

Before we arrived to celebrate my mom's 65th Birthday I felt like I made a wonderful decision to stay here. The Welcome was warming and way more than I expected- They went the extra mile to make us feel special. Even the birthday girl. They had towels stacked in the room to look like a birthday cake, wine, flowers and balloons. Beyond that - the rooms were clean and tastefully decorated. The bathrooms are spacious and gorgeous. The complimentary toiletries were out of this world and every woman's dream. I have never stayed anywhere where they thought about makeup remover wipes! This to me shows they went out of their way to think about each and every guest. The pool, hot tub and grounds were spotless and comforting. And need I mention the breakfast? Delicous and plenty of options. Coffee was delicous and I loved eating in the coutyard - we even had a hot air balloon fly over us which was probably rare but amazing to say the least. I live on the east coast and don't get out there often but when I do i will definitely stay here again and reccomend it to other people too! Thank you for a memorable trip and 65th birthday celebration for mom - I know she enjoyed herself!

Room Tip: Suites with a fireplace!!
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Carrie H about BEST WESTERN PLUS Stevenson Manor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about BEST WESTERN PLUS Stevenson Manor

Also Known As:
Best Western Plus Stevenson Manor Hotel
Best Western Plus Stevenson Manor Hotel Calistoga
Best Western Calistoga
Stevenson Manor Hotel
Address: 1830 Lincoln Ave., Calistoga, CA 94515-1115
Phone Number:
Region: United States > California > Napa Valley > Calistoga
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Kids Activities Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotels in Calistoga
Price Range: $$
Official Description (provided by the hotel):
Best Western PLUS Stevenson Manor offers guest-focused, Calistoga lodging. Discover wine country relaxation in our 34 Calistoga guestrooms outfitted with boutique-style hotel services, features, and amenities. Select from a variety of Calistoga vacation packages to experience one of the best Calistoga, California getaways. ... more   less 
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