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“Perfect stay with friends” 4 of 5 stars
Review of Comfort Inn Calistoga, Hot Springs of the West

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Comfort Inn Calistoga, Hot Springs of the West
2.5 of 5 Hotel   |   1865 Lincoln Ave, Calistoga, CA 94515   |  
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Hotel amenities
Ranked #9 of 15 Hotels in Calistoga
Seattle, Washington
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
“Perfect stay with friends”
4 of 5 stars Reviewed April 29, 2014

We stayed here for a wedding for three days in November. The front desk staff was extremely helpful, we had a large group with several couples staying at the hotel, and the check in was quick and efficient.The hotel staff provided us free passes to the hotel shuttle, although the walk into Calistoga is only about 15 minutes. There is a free continental breakfast, which is always a plus, and a great little Courtyard to sit out and enjoy your breakfast, a picnic lunch, or sip on a bottle of wine. There is also a small little work out room. This is a no frills hotel, however I would definitely recommend this place, it is conveniently located to many great wineries, close to the town of Calistoga, and was an overall comfortable stay.

Room Tip: I would suggest choosing a room away from the main road.
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  • Stayed November 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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327 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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English first
Los Gatos, California
Top Contributor
103 reviews 103 reviews
25 hotel reviews
Reviews in 32 cities Reviews in 32 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed April 22, 2014

We were in Calistoga for 1 night, most hotels require a 2 night minimum. Comfort Inn was just fine. It was within walking distance to the town which was nice. We had a room with a small kitchen and fireplace that was nice, but with taxes seemed a bit expensive for a Comfort Inn. The funny part about the room was that even though there was a kitchen and in the wine country, there were no dishes, or wine glasses or even a bottle opener. The room was comfortable and quiet, we didn't stay for breakfast but it seemed a lot of other people did. What more can I say, it met our needs.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holbrook, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 13, 2014

This was or first time to the Nappa Valley area. We stayed at the Comfort Inn in Calistoga. When we first arrived we were greeted and checked in by a friendly person at the front desk named Kelly. She told us about all of the amenities, hot springs and sauna, steam room, and breakfast, etc...
This is a nice clean place. It could use some updating, but overall there were no complaints. The continental breakfast is suitable to start the day and the rooms are very clean.
The bed is super comfortable and in my opinion of a quality that you would find in higher end hotels. Money well spent by management.
Upon our last night we decided to relax with some wine in the seating area. Kelly asked if we wanted the fireplace turned on. Naturally we did and that was very thoughtful on her part. I would also like to mention the other front desk person Sean who was also super accommodative.
We would stay here again.

Stayed April 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 5, 2014

Stayed for one night. Just a quick getaway to Napa Valley with my wife.
The good: Excellent bed (even my wife commented that it might have been the best hotel bed ever!), above average continental breakfast, great location (1 minute drive to downtown Calistoga), friendly customer service, and room was very clean.

The average: Most of the room was dated. There was modern decor but all the furniture was old. The pool, hot tub, and saunas very nice but not exceptional. The hotel exterior is being remodeled but that didn't create any problems at all for us. This not the typical Comfort Inn layout. It was small, quaint and very much fits Calistoga. Although the cost may seem high ($139/night), it is actually a fairly good bargain for this area.

Overall a really good quality stay. If you are really picky and need everything to be brand new then don't stay here. But if you want a good deal with a few nice extras then you will be very happy.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DarienJim
Top Contributor
110 reviews 110 reviews
30 hotel reviews
Reviews in 45 cities Reviews in 45 cities
64 helpful votes 64 helpful votes
2 of 5 stars Reviewed March 30, 2014

We picked this motel as reasonably priced accommodations in Napa which can be very expensive to stay, especially at the north end of the valley. In has great proximity to downtown Calistoga also.

Primary reason for the rating is that this is a very old and dated exterior motel that is slightly run down. The rooms look to have been refreshed in about 20 years ago and are ample size. Bathroom is also decent size. The rooms have a slight musty smell and the bed was probably needing a new mattress or certainly a flipped mattress. The hot tub was ok.

Check in staff was extremely friendly and offered a swim suit to use hot tub. Did to try the free breakfast in the morning (too many good choices near by for great food) but the coffee was just fair.

This place is fine if you go in eyes opened and you get what you pay for. Make sure to get second floor rooms and those not facing the main road.

  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 15, 2014

Where do I start! Was sent to beautiful Calistoga for a weekend seminar. The organization putting on the workshop got a block of rooms at this dump. Apparently, the person in charge didn't ask if major renovations were taking place, or if the fitness room was open. Or even if the " mineral springs hot tub" was full of baby puke green water! Cause that's exactly what I checked myself into! For $239.00 a night!!! They say let the buyer beware, but when you have no control over your accommodations, this is the hell you end up with! But, in my defense, when I called to book my room, the hard to understand Chica that helped me didn't tell me that major renovations were being done, or that the fitness center was not in usable condition. Or that the jacuzzi was baby puke green! Stay somewhere else and spend an extra $50. It'll be worth your money.

Stayed March 2014, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInnCalistoga, General Manager at Comfort Inn Calistoga, Hot Springs of the West, responded to this review, March 17, 2014
Dear Gregbetush,

Thank you for your review. I apologize that you had an unpleasant stay at our hotel and that the improvements that we are undergoing affected your experience. That is certainly not our intention as we are making these improvements in order to provide a better product for our guests. This is the time of the year when we are able to make such changes with the most minimum impact on our guests. Staff maintains morning meetings with our contractors to make them aware of our guests and their locations. We have a strict policy in place of working only during hours that are best for our guests. Unfortunately, this does slow down the process and I apologize again that it disrupted your stay. Contrary to what it looks like, the improvements are not major and should be completed shortly.

As to the jacuzzi and its "baby puke green" coloring, as the signage right outside the pool gate indicates, a green hue in the water is to be expected with Mineral Water pools. We are unique in that we have 100% mineral water running directly into the pool and jacuzzi. And depending, on the time of the year and mineral content, the color may vary (including turning green). We are strictly governed by Napa County Health department to the same code as any other public facility and maintain a 100% compliance record for our pools and jacuzzi in terms of sanitation and safety. Nevertheless, we know that some guests may be startled by the water coloring, and that is why we placed signage on the pool gate to help explain this natural phenomenon, even mentioning the green hue. I will speak with my front desk staff to help further explain this, perhaps upon check-in. Wishing you safe future travels.

Cheers!

Peter P.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, IL
Senior Contributor
39 reviews 39 reviews
29 hotel reviews
Reviews in 29 cities Reviews in 29 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 2, 2014 via mobile

I preface this review by stating that this hotel is one of the rare hotels in wine country where you can have a one night stay (no multi night minimums), which is handy for Bay Area locals.
Stayed here for a quick Valentines getaway with my husband. We go up to the area regularly but rarely stay overnight due to most hotels requiring multi night minimums. Didn't spend much time at the hotel but it's decent for the price, location and no stay minimums. The beds are super comfortable but the bathroom was very dated - looked a bit sad. Front desk staff was very welcoming. Free breakfast was very weak. Coffee was very bad and watery. Fitness center was closed for renovation? But good location to Calistoga and Silverado Trail.

Stayed February 2014, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Calistoga, Hot Springs of the West

Address: 1865 Lincoln Ave, Calistoga, CA 94515
Phone Number:
Location: United States > California > Napa Valley > Calistoga
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Calistoga
#11 Romantic Hotel in Calistoga
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Calistoga, Hot Springs of the West 2.5*
Number of rooms: 55
Official Description (provided by the hotel):
Experience the legendary healing of Calistoga's geothermal mineral hot springs as you soak in our outdoor swimming pool and hot tub, followed by a relaxing turn in our steam room and dry sauna. Get your mornings started right with our fitness room and follow up your workout with our complimentary hot breakfast with eggs, sausage and biscuits. We also offer offsite spa services and packages at a renowned Calistoga day spa, as well as meeting and events space for groups and businesses. ... more   less 
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Also Known As:
Comfort Inn Calistoga, Hot Springs Of The West Hotel Calistoga
Clarion Collection Calistoga
Clarion Collection Hotel Calistoga

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