Just spent 2 nights at Solage, and honestly find no reason to go back there. The facility is nice, the rooms are a touch cold, concrete floors, but all goes along with their green motif. Though I did find it that every night they brought bottled water to the room vs having filters in the rooms.
The positive, i booked the room when the rate was 400, they then lowered it on the webpage to 370, something i noticed while surfing the internet and they gave me the lowered rate, and the balance went to spend on food.
the negatives...many...There are many kinks that need to be worked out. The staff are very green. The are nice, not rude, but they lack experience. They don't give you a "warm" reception when you get there, tell you where all the facilities are etc, they just get you in and out it feels like. We had breakfast at Solbar, the food was great, but the service was sloppy. It was almost as if they forgot about us after they sat us. When i went to check out at 5am, the woman did not know how to use the system to run my bill. I understand 5am is early, but someone should be able to give me my final bill I assume. I also asked for a wake up call the night before and when i asked about it (thank god i set my blackberry) she said she was sorry she forgot. That could have been a disaster as i was flying out at 8am, and SFO is about 1.5 hrs away.
I'm not one to bad mouth many places, but if you are going to napa, even at low season rates I'd go somewhere else. There are plenty of other options. I do plan on emailing the property to see what they have to say.
- Also Known As:
- Solage Calistoga Hotel
- Solage Calistoga Hotel Calistoga
- Solage Hotel Calistoga
- Calistoga Solage Hotel
- Official Description (provided by the hotel):
- Solage Calistoga brings a comfortable, enlightened experience to Napa Valley with luxury accommodations and an award winning spa and restaurant. • 89 recently upgrade guest rooms and suites• Michelin-starred resort restaurant, Solbar• 20,000 square foot award winning Spa Solage• 130-foot landmark adult pool and hot tub, family pool and three geothermal mineral pools• Over 15,000 square feet of flexible indoor/outdoor function space ideal for weddings and meetings. • State-of-the-art gym with Yoga/Movement studio offering a variety of complimentary fitness classes ... more less
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