I stayed at the Solage in May 2013 and while I was at a wedding $9,000 worth of camera equipment, $850 in cash and two pieces of my girlfriend's jewelry were stolen from my room. This was obviously a huge financial burden, not to mention the loss of hundreds of priceless memories stored on my camera. What was most shocking about this crime was how the hotel handled the problem. I reported the theft immediately, but the hotel denied any responsibility and after months of appeals, they refuse to make amends in any way. One of their staff members stole my property, invaded my privacy, and the hotel has treated me like I'm the criminal. It's shocking to me that this is legal - I paid a lot of money to stay at this "high end" hotel, and yet I have no rights and they can get away with entering my room while I am not there and stealing thousands of dollars. I was defenseless and am now left without options or recompense. Be very wary of this hotel, and if you must stay there, lock up your possessions!
- Also Known As:
- Solage Calistoga Hotel
- Solage Calistoga Hotel Calistoga
- Solage Hotel Calistoga
- Calistoga Solage Hotel
- Official Description (provided by the hotel):
- Solage Calistoga brings a comfortable, enlightened experience to Napa Valley with luxury accommodations and an award winning spa and restaurant. • 89 recently upgrade guest rooms and suites• Michelin-starred resort restaurant, Solbar• 20,000 square foot award winning Spa Solage• 130-foot landmark adult pool and hot tub, family pool and three geothermal mineral pools• Over 15,000 square feet of flexible indoor/outdoor function space ideal for weddings and meetings. • State-of-the-art gym with Yoga/Movement studio offering a variety of complimentary fitness classes ... more less
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