Just got back from an overnight at the Roman Spa Hot Springs! What a relaxing experience! I went with a good friend I hadn't seen forever, and we so enjoyed sitting by the pool and beautiful gardens, catching up. The pools are for the guests only and therefore not overrun with people and the whole time there I did not see a single child. I do think they are child-friendly, but I mention that as some people do want a more "adult" experience then you'll get at other places, like the Calistoga Spa and Resort. The rooms aren't fancy, but they are very clean and comfortable. And you immediately find yourself relaxing the moment you check in.
The staff is also very accommodating. We had scheduled a mud bath but found ourselves running late (that drive though St. Helena can take forever). They very graciously rescheduled our mud bath for an hour later and let us check in early. The mud bath was wonderful and very relaxing as my friend and I were in a room by ourselves, up to our necks in mud, laughing and chatting side by side, with a wonderful attendant who brought a cool cloth or cup of water at just the perfect moment. We also were able to extend our checkout by an hour, and you can (if you chose) continue to use the pool, etc., an hour beyond checkout.
For those who think this place is overpriced, I'd just point out that it is one of the more affordable options in the area. This is wine country and the peak of the season. Nothing is going to be cheap. I have stayed at fancier places in the area, but personally, I'll be back to enjoy the family-owned feel of this place, its beautiful surroundings and friendly staff.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for your very kind review and comments. I'm so glad you and your friend enjoyed the mud bath adventure, it is an amazing experience and the staff is always quite attentive as you so graciously mentioned. We strive to provide a total experience between the hotel and spa that gives you a relaxed, refreshed, and revitalized stay. As you atested, we are the perfect place to catch up with good friends, get away for a romantic few days, or bring the family. We are kid-friendly allowing children over the age of 4 with adult supervision to soak in our pools. All in all, we are a relaxing retreat in a very special place gifted with authentic geothermal water and Calistoga is the only place in the Napa Valley that has this amazing water. Maybe that is one of the reasons Calistoga was voted # 1 spa town in North America!
Thanks again and we look forward to serving you again in the near future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.