We have stayed here a few times due to the location (close to the outlets) but our most recent stay will be our last. Whilst the rooms are ok, the service around the hotel is poor. It's almost as if the employees have taken a training course in bad manners and "don't give a crap" attitude. Our poor service experience extended from the front desk to the concierge right through to the staff in the restaurants and bars. The only bright spot was valet.

If you are heading to the outlets then I would recommend taking the extra time to Palm Springs where there are plenty of good hotels to stay at.

This hotel is the best! I love it!! It has an awesome swimming pool, room service, noodles, foods, drinks, and food court. I also like the arcade. It is an awesome hotel. It has a great room. I went there 5 times. Every time I go there I enjoy it a lot. The pools are clean too. The tv is good.

Our family of five (which includes children 2,7, & 10) had a great time at this 4 star hotel for a great price. This hotel/casino often offers great package deals so that you'll gamble at their casino. But since we're not gambelers, we basically had the whole 4 Diamond pool to ourself because almost everybody else was in the casino gambeling most of the time. The beautiful, well manicured pool is like a mini water park with 2 hot tubs, a water slide, and a lazy river. The buffet at this hotel/casino is out of this world, and we ate there every day. The only down side was that we found some of the staff a little harsh with our 2 year old though we thought he was fairly very well behaved. They also have super fast Wi-Fi service, and a great Business Center. We can't wait to come back!

I stayed here november 22 an the place was amazing beatifule room nice shower an very close to shopping food ect. It was connected to the casino were the had plenty of place to choose from to eat a club that had concert going the same time I stayed an a very nice bar attached to the casino ...I reviewed the service low because it was connceted to casino an as you may know casinos are busy other than I would love to stay again !