We have stayed here a few times due to the location (close to the outlets) but our most recent stay will be our last. Whilst the rooms are ok, the service around the hotel is poor. It's almost as if the employees have taken a training course in bad manners and "don't give a crap" attitude. Our poor service experience extended from the front desk to the concierge right through to the staff in the restaurants and bars. The only bright spot was valet.
If you are heading to the outlets then I would recommend taking the extra time to Palm Springs where there are plenty of good hotels to stay at.
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- Also Known As:
- Morongo Casino, Resort And Spa
- Morongo Hotel Cabazon
- Morongo Casino Cabazon
- Morongo Hotel Casino
- Morongo Casino Resort Spa
- Morongo Resort