This place is under major construction!!!! They do not warn you as to the current condition of the hotel or the premises. Additionally, they are charging full price for your stay in this construction war zone.

Made a reservation 3 months in advance for a king on the bayside of the hotel. It was not honored. Gave me a room on the pool side, which means you face Highway 101 on the front side of the hotel. I have stayed here at least 3 times a year for at least 4 days a stay. The reason we stay at this hotel is for the bayside view and the lobby view of the bay. Construction has put up a sheetrock wall blocking the lobby view of the bay. Pool side means you face the highway. Very noisy. The only heating and a/c this time of year is when you open or close the windows in your room. Which means you hear all the noise from the very busy 101 and the air traffic at the nearby airport.

Upon check in we were given bad key lock cards to the room. Front desk would not tell us what was going on at the hotel other than there was construction. Later we found out that it would last at least a year. So check before you book this place between now and next Feb, 2014!!!

There is no handicapped parking at the hotel. During my last stay here in Nov the parking lot was closed to handicapped parking. It is still not available today, as the same area is roped off. Outside doors are posted that they are locked at night. However, the doors do not lock and were not locked during our entire stay.

Now the bad news. The hotel is totally under construction in the main lobby area. There is no room to move around and now the breakfast area is the lobby. There is construction dust everywhere. The luggage cart of the hotel, if you can find it, is covered with dust. The lobby is covered with dust and that is where you eat your breakfast. Electrical cords run down the halls so that they have enough power to provide breakfast. At best the lobby looks like a high school cafeteria, tables and chairs all over the place and no place to walk to and from your room.

Construction crews were working until 7:30 pm in this lobby area during our visit. The shuttle bus service to the airport was having to back up from the frontage street to the lobby area to pick up passengers going to the airport. As the bus backs up, it goes beep, beep, beep the whole time it is backing up, all day and most of the night. With your window open (the only available ac) you are constantly awakened during the night. The whole driving area to and from the hotel is a pile of rubble

Now the room. Would you believe that they put fresh towels on a rusty towel rack in your bathroom? Would you believe that the microwave has broken legs on it, that the coffee pot in the room does not work properly, the furniture is damaged and that there is a large burn spot on the carpet. Do not forget that temperature control is an open or closed window, with or without noise from the 101. The maid service left a hand towel under the coffee pot in the room. I wonder what else the use the room towels for in your room service.

Last night we returned to the hotel after a nice meal at a local resteraunt. As we walked down the hall there was a large container catching water coming thru the ceiling of the first floor hallwayst. We went on up to the floor of our room and just as we put the key card in the door, the hotel fire alarm went off and we immediately ran down the stairs to evacuate the hotel. After a wait we were told we could return to our rooms as it was just a broken pipe that caused the alarm to go off.

I don't need some corporate person to send an email stating they will look into things. Why not warn people that the hotel is under costruction and charge a room rate that is for the inconvience of the stay??

The room was very cramped, the air conditioning would not turn off and they hotel is being renuvated. Very noisey during the day and parking lot very cramped. Not a good night at this hotel. The staff was very unskilled, meaning they check in clerk had trouble pulling up my reservation. The check out was so so. Getting in and out of the parking lot was horrible due to construction and the airport shuttles

Booked quickly and did not take time to check out trip advisor first. The hotel is very cramped and stuffy. It did serve our needs as it was a bed to sleep in near the airport. But I couldn't wait to get out of there. The staff was nice and the free breakfast was good.

The hotel staff were first class, very couretous, helpful and couldnt do enough to ensure you had a good vacation. The cleaning staff also were lovely and the standard was extremely high in all aspects of the hotel - so much so we drove from las vegas back for another 3 days in the hotel.