First off my wife and I are local residents.
We recently were in the mood to have dinner outside of our regular stops. After doing a quick search on Opentable we came up with a 1000 point reservation at 37 North the restaurant and bar inside the Double Tree SFO. I would like to say that we normally would stay away from a hotel restaurant.
We arrived at the restaurant and checked in with the receptionist. We asked if it would be OK to eat at the bar and catch the football game. After being seated and greeted by the bartender things started to head downhill from here. First we ordered couple of Martini’s. This was the best part of the whole experience. We then proceeded to order a couple of starters. They turned out be not that bad. After which we ordered a main course, we both ordered the flank steak which came out swimming in oil. Before we were even half way finished with the starters the main course arrived. The second bartender proceeded to set the plates in front of us. My wife had to ask that the dish be put to the side while she finished her appetizer. The bartender did but had a very curt response to her request.
At this point the bartender that took our order stated that he was going on break and asked if we could settle the bill, note that we were only about three bites into the main course. We paid the bill however the bartender never actually left on break
While still eating we noticed a commotion on the other side of the bar between both bartenders and the bar manager. The bar manager came across as very unprofessional and she should have had her discussion outside of our view and that of the other guests. Not to mention that the guest sitting next to were unable to order anything until the discussion was complete.
At this point we just decided to up and leave.
Overall this was terrible experience. We would not recommend eating here.
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- Also Known As:
- Doubletree Hotel Burlingame
- Doubletree San Francisco Airport
- Doubletree Burlingame
- Burlingame Doubletree