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DoubleTree by Hilton San Francisco Airport: Traveler Reviews

3.5 of 5
835 Airport Blvd., Burlingame, CA 94010-9949
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DoubleTree by Hilton San Francisco Airport
Ranked #8 of 12 hotels in Burlingame
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409 reviews from our community

Traveler rating
    88
    182
    80
    40
    19
See reviews for
Families
50
 
Couples
103
 
Solo
82
 
Business
144
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Chico, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“a good value”
5 of 5 stars Reviewed February 12, 2012

Nice hotel, easy to find, clean, friendly, delicious chocolate chip cookies on arrival and economical to boot. Would return.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Super593 about DoubleTree by Hilton San Francisco Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managerdth, General Manager at DoubleTree by Hilton San Francisco Airport, responded to this review
February 13, 2012
Thank you for taking the time to review our Hotel on Trip Advisor. We love hearing the comments about our cookies. Hopefully, on your next visit I will be able to thank you in person for the review. We appreciate you staying at our Hotel and look forward to seeing you in the future.
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none
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
“Night stop SFO”
3 of 5 stars Reviewed February 10, 2012

Doubletree Hilton by San Francisco airport is a convienient crash pad for one night. Courtesy bus pick up was very efficient. The hotel is showing its age a bit and in need of some redecoration but the room was ok and the staff were excellent. There is no pool but a shared outdoor one with an adjacent property so not much to do on a cold night, no convienient places to eat unless you have a car. We caught train into town for the night out but it is a bit of a flog 45min to one hour. Did not eat in hotel in the evening but the breakfast was excellent and again staff were very good. If I stay there again I will use their resteraunt based on how good the breakfast was.

  • Stayed January 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask nonedicky about DoubleTree by Hilton San Francisco Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managerdth, General Manager at DoubleTree by Hilton San Francisco Airport, responded to this review
February 13, 2012
Thank you for taking the time to review our Hotel on Trip Advisor. We were glad to hear that you enjoyed the breakfast, as we had just upgraded it at the start of the year. Some of our rooms are a bit tired, but we will be renovating them in the first half of this year. Hopefully, on your next visit, we will have an updated room for you. Thank you for staying with us and we look forward to your next visit.
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San Francisco, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Not bad value for your money”
4 of 5 stars Reviewed February 7, 2012

I have stayed at this hotel probably 2-3 times for a seminar I attend. It's not a fancy hotel but it's clean and the staff in the dining area are really friendly. The rooms are decent as are the bathrooms but you can see some wear in the rooms but it doesn't feel dingy.

They charge for parking which really sucks I think it's like $18 for overnight parking. There is not a lot to eat around here but we did find an Indian restaurant which delivers and then of course there is always pizza.

I would recommend this hotel, it was a decent pleasant stay.

  • Stayed January 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask travelbabe14 about DoubleTree by Hilton San Francisco Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managerdth, General Manager at DoubleTree by Hilton San Francisco Airport, responded to this review
February 10, 2012
Thank you for taking the time to review our Hotel on Trip Advisor. We appreciate the feedback. We will pass your kind comments on to our wait staff. The Hotel has just begun the renovation of our guest rooms, so hopefully on your next visit they will not have that worn look. Our Hotel also participates in a Trolley service that can take you to Downtown Burlingame where there is more of a selection of restaurants. We do charge $18 for parking, but we try to make sure that the cost is in line with the other Full Service Hotels in the area. If you have any other comments please feel free to contact myself. Once again thank you for your review.
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North Carolina
Top Contributor
162 reviews 162 reviews
162 hotel reviews
Reviews in 90 cities Reviews in 90 cities
171 helpful votes 171 helpful votes
“I liked it”
5 of 5 stars Reviewed February 2, 2012

I arrived very late at night and left the next day so I wasn't there long. when I checked in there were some flight attendants complaining that their room was bad and there apparently were no other rooms. It appeared to be a bit of a tense stand-off. However, I had an upgrade to a monster suite that absolutely rocked. So I thought the hotel was fantastic.

The only thing I didn't like was the airport shuttle. It isn't run by the hotel - it's some company. The driver demanded a tip from each person and wouldn't let go of the luggage until you paid him. I saw what was happening and grabbed my bag while he was holding another guys bag hostage. Normally I would have tipped him - but I wasn't willing to pay a ransom to this guy. That really wasn't the hotel's issue - and that particular shuttle driver is probably in prison by now (or kidnapping professionally in Mexico City).

I would definately stay there again.

Stayed September 2011, traveled on business
Was this review helpful? Yes 1
Ask sbccc about DoubleTree by Hilton San Francisco Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managerdth, General Manager at DoubleTree by Hilton San Francisco Airport, responded to this review
February 6, 2012
Thank you for taking the time to review our Hotel on TripAdvisor. We apprecate the feedback. Most of the Hotels in the area contract their shuttle service. We will be contacting our company to share your comments concerning the driver. We went with the new service since they were able to provide new shuttles for the Hotel. I was glad to hear that rest of your stay met your expectations. Thank you for staying with us and we hope to see you again soon.
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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Everything I expect from Doubletree.”
5 of 5 stars Reviewed January 14, 2012 via mobile

I stay at a Doubletree whenever possible. This one was close to the San Francisco Airport. We got in late and had to leave early (only spent about 3 hours in the room). The shuttle service to and from the airport is fast and comPletely complimentary both ways (because that's what you can expect from a Hilton). The rooms are always cleans and beds are comfy. Wish we would have had time for breakfast!

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask TeamWagner about DoubleTree by Hilton San Francisco Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managerdth, General Manager at DoubleTree by Hilton San Francisco Airport, responded to this review
January 18, 2012
Thank you for taking the time to review our Hotel. We always appreciate feedback from our customers. Let me know if I can be of any assistance in the future. Unitl then, safe travels and looking forward to your next visit.
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Additional Information about DoubleTree by Hilton San Francisco Airport

Also Known As:
Doubletree Hotel Burlingame
Doubletree San Francisco Airport
Doubletree Burlingame
Burlingame Doubletree
Address: 835 Airport Blvd., Burlingame, CA 94010-9949
Phone Number:
Region: United States > California > Burlingame
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#5 Business Hotels in Burlingame
Price Range: $$
Hotel Class:3.5 star (3.5*)
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