We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Clean & comfortable” 4 of 5 stars
Review of Hyatt Regency San Francisco Airport - Burlingame

Save Saved
You added Hyatt Regency San Francisco Airport - Burlingame to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hyatt Regency San Francisco Airport - Burlingame
4.0 of 5 Hotel   |   1333 Bayshore Highway, Burlingame, CA 94010   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Offers & Announcements
Bed & Breakfast for Two
Ranked #7 of 12 Hotels in Burlingame
GreenLeadersSilver level
Chicago, Illinois
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
“Clean & comfortable”
4 of 5 stars Reviewed April 23, 2013

Have stayed at this property multiple times, and will continue to return. Large, clean, modern room. Two on-site fitness centers is a big plus. Atrium restaurant is nice and Knuckles Sports Bar is fun. About a 7-minute drive to the airport along the 101. Had trouble with my key not working, but staff walked to the room with me to make sure it was fixed. Nice concierge lounge. Kudos to Scott, concierge, and Cary, a front-desk manager, for exceptional customer service. Will return!!

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

884 reviews from our community

Traveler rating
    229
    377
    186
    62
    30
See reviews for
119
187
107
379
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (230)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Charlotte, North Carolina
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 19, 2013

Hotel itself is fine. However, we booked it as an "airport hotel" and found it relatively inconvenient. Several miles from the airport. Our shuttle took us to another property first (Marriott, I think) and we were told we should get off and take another shuttle from there to get to the Hyatt faster. SFO is a big airport complex, but if convenience is important, I'd suggest you find a closer place.

Also: Some rooms are VERY far from elevators --- ask for a room close to elevators.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vacaville, California
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 18, 2013

This hotel has a huge atrium which means the rooms could be a long way away from the elevator as they have one bank of elevators. Rooms are nice and standard. It is on the Highway 101 so if you have a room on the freeway....it might be noisy. Sports Bar is on second floor...24 hour shuttle to the airport. Courteous front desk people. I have no idea on the rates....as it was an airline comped room for me.

Room Tip: If view if not an issue...as for an inside room and a room close to the elevator.
See more room tips
  • Stayed April 2013, traveled solo
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Highlands Ranch, Colorado
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 18, 2013

The room we stayed in was big and the bed was very comfortable. We had a bay view from our room which made for beautiful sun rise. The fitness center offers a lot of options and also has weight training equipment. The hotel is large and was busy during our stay but we had no issues with noise and had a great night of sleep. We recommend this hotel and will stay here again on our next visit.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattSFAirport, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review, April 24, 2013
Thanks, Emily. We look forward to your return!
Kevin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NE Pa
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 18, 2013

I've spent the last few days in SFO at a meeting held at this location -- and I'm glad the organizers picked here. Very convenient to get to, with a free shuttle to the airport every fifteen minutes (no need to call).

The staff was super -- friendly, the room clean, and the food excellent. Of course, it's all California themed including an assortment of Marin County cheeses, and cage-free chicken eggs !

I saw what others have said about the internet, but I had no problems, and a nice, speedy connection.

Room Tip: Be advised that the hotel is a large square, and some rooms are a significant walk around the perime...
See more room tips
  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattSFAirport, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review, April 24, 2013
Dear IvanChemist,
Glad you enjoyed your meeting - hope we can be your annual hosts!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 17, 2013

Despite being well decorated and visually appealing, this hotel is too expensive for what is offered.

The internet service is $13 per day for a "high speed" connection, yet the connection is intermittent and most of the time it is terribly slow. For instance, it takes an average of 5 minutes to load Google. I tried making a phone call with Skype, (forget about video! that won't work with the terrible speeds), and after about five minutes Skype disconnected with an error message saying that I had lost my internet connection.

I tried calling the technical support line twice regarding this issue, and at first I was told to use an Ethernet cable to connect to the internet. Sure, that would be a great idea, but the room did not have any Ethernet port. He then directed me to do things like reboot my computer or disable and re-enable my wifi card. The gentleman from technical support was very nice and courteous, but was unable to actually fix the problem.

The food was also terribly expensive. Room service carried a very hefty 20%+$2.50 service charge, in addition to the inflated menu prices.

The rooms are nice, but the balcony overlooking the atrium was not well-soundproofed.

Overall, despite being a nice property with good staff, I did not feel that it was worth the price.

  • Stayed April 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattSFAirport, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review, April 24, 2013
Dear John,
We know how important WiFi is, so we are reviewing connectivity throughout the hotel, and revamping with state-of-the-art equipment as well, so you can surf with speed!
Hope to see you back soon,
Kevin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 15, 2013

We all know that airport hotels aren't the greatest, so with that in mind, this was very good. It is a very large property--like it took me almost 10 minutes to get from my room to the front entrance--but it is quiet and clean and up to Hyatt's standards. Some rooms face a massive interior atrium/courtyard area, while others have a lovely view of the bay. It is about a 10-minute drive to the airport, and there are regular shuttles. The same shuttle also takes you to the BART station near the international terminal. For being near an airport and being so large, the rooms are very quiet--which is rare for an airport hotel. All in all, I would choose this property again for an SFO layover.

  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hyatt Regency San Francisco Airport - Burlingame? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Regency San Francisco Airport - Burlingame

Address: 1333 Bayshore Highway, Burlingame, CA 94010
Phone Number:
Location: United States > California > Burlingame
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Burlingame
#5 Romantic Hotel in Burlingame
#7 Business Hotel in Burlingame
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency San Francisco Airport - Burlingame 4*
Official Description (provided by the hotel):
Dramatic atrium, 9 story hotel with cascading waterfalls and water channels amidst a park-like atmosphere, lush foliage, including over 2,000 flowers, plants and bamboo plants. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Tingo, Orbitz, Hotels.com, Priceline, Agoda, HotelTravel.com, Odigeo, Venere and Otel so you can book your Hyatt Regency San Francisco Airport - Burlingame reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency San Francisco Airport - Burlingame Hotel Burlingame
Hyatt Regency Burlingame
Hyatt Burlingame

Owners: What's your side of the story?

If you own or manage Hyatt Regency San Francisco Airport - Burlingame, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.