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Hyatt Regency San Francisco Airport - Burlingame: Traveler Reviews

4.0 of 5
1333 Bayshore Highway, Burlingame, CA 94010
Hotel amenities
Hyatt Regency San Francisco Airport - Burlingame
Ranked #4 of 12 hotels in Burlingame
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615 reviews from our community

Traveler rating
    158
    260
    130
    45
    22
See reviews for
Families
74
 
Couples
132
 
Solo
86
 
Business
266
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
outside Atlanta, GA
Top Contributor
83 reviews 83 reviews
14 hotel reviews
Reviews in 29 cities Reviews in 29 cities
29 helpful votes 29 helpful votes
“Clean rooms, comfortable beds, good service”
4 of 5 stars Reviewed February 13, 2013

I stayed at the Hyatt SFO Airport for three nights for a conference which was held at the hotel. I did have my husband and our six year old daughter along with us. I had reserved under the conference rate. Checkin was a breeze and Anna was not only helpful, she upgraded our room to a business king facing the airport so our daughter's rollaway bed would have more room AND she could see the bay and the airplanes taking off.

I am picky about the beds and they were comfortable. I woke up refreshed not wishing for my bed at home, and that is always a plus. The linens were basic but clean, as was the rest of the room. We were in an updated room as well- so I could see on the edges of the bathroom door the evidence of an update.

Our conference service was very good, and I have to say that all the people handling the food and the breakouts were stellar, eager to help, and when I asked if there was iced tea, one gentleman offered to go make me one, which I really appreciated (although I did not take him up on that = didn't want to be a pain).

My daughter did play in the hot tub every night which she loved, and they ate at the atrium restaurant, which my husband said was good.

This is not what I would call a fancy hotel, but it was more than adequate, at a reasonable rate, and I would definitely return and recommend to others.

Room Tip: Ask for a room facing the bay and the airport. Bonus is the view, plus it's close to the elevat...
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Beach, California
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Great location”
5 of 5 stars Reviewed February 12, 2013

This was a great location for a conference I attended or work. The shuttle picked us up from the airport as well as took us to the local BART station so we could explore the city! I enjoyed my stay here.

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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Ask Stephane S about Hyatt Regency San Francisco Airport - Burlingame
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattSFAirport, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review
February 16, 2013
Stephane,
Thanks so much for taking a few moments to show us some love! We hope we can host your Conference again next year (or sooner)!
Kevin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
La Spezia Italy
Top Contributor
165 reviews 165 reviews
55 hotel reviews
Reviews in 62 cities Reviews in 62 cities
91 helpful votes 91 helpful votes
“An above average Airport hotel”
4 of 5 stars Reviewed February 11, 2013

I do not have a very good experience with Airport hotels, so this one deserves a praise. The building is quite nice, my room (6057) was beautiful (bathroom could have been cleaner though, underneath the WC), and I have noted that there are also rooms with a beautiful view towards the airport and part of the bay.
Breakfast was so so, could have been better (coffee was absolutely horrible, but as I am Italian, almost 99% of the coffee I drink in America is horrible), but the place, a very spacious lobby inside the hotel, was pleasurable. My bill for the night was 234$ including tax, breakfast, internet connection, newspaper.

Room Tip: Ask for a room with a view on the airport/bay
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
Reviews in 32 cities Reviews in 32 cities
23 helpful votes 23 helpful votes
“Good”
3 of 5 stars Reviewed February 10, 2013

Nice place, great staff, a bit dated decor wise. Some rooms are very far from the elevators which was a bit annoying. Fun sports bar. Close to airport of course so it works!
Breakfast buffet was decent too.

  • Stayed February 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask cozziad about Hyatt Regency San Francisco Airport - Burlingame
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loveland, Colorado
1 review
2 helpful votes 2 helpful votes
“Average Hotel that nickel and dimes you to death”
3 of 5 stars Reviewed February 7, 2013

I have come to expect the 4 dollar plain bagel and the outrageously priced cup of coffee, but this hotel charged me $3,83 dollars for a color copy, and 50 cents an hour for internet. The internet besides being way overpriced, was terrible. The connection speed was very poor and it became useless after a few hours. The internet service added insult to injury as it made a big deal of the claim that you could connect more than one device but not over two. Today everyone has at least two WiFi enable devices they travel with.
The service in the "historic Knuckles sports bar" was very good becuase of a great waitress but the soup was cold and the clam cowder had some clams that were inedble. The pure angus beef burger was way over done, with only the frys, which came in a little bowl, decent. The only thing I could imagine was historic about Knuckles was either that it had survived or that it had a sort of musty odor.
Breakfast was edible but not anything to praise. I have had much better at a Holiday Inn express.

  • Stayed February 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask RFrank_13 about Hyatt Regency San Francisco Airport - Burlingame
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
 
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Additional Information about Hyatt Regency San Francisco Airport - Burlingame

Also Known As:
Hyatt Regency San Francisco Airport - Burlingame Hotel Burlingame
Hyatt Regency San Francisco Airport - Burlingame Hotel
Hyatt Regency Burlingame
Hyatt Burlingame
Burlingame Hyatt
Address: 1333 Bayshore Highway, Burlingame, CA 94010
Region: United States > California > Burlingame
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotels in Burlingame
#4 Business Hotels in Burlingame
#5 Family Hotels in Burlingame
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Dramatic atrium, 9 story hotel with cascading waterfalls and water channels amidst a park-like atmosphere, lush foliage, including over 2,000 flowers, plants and bamboo plants. ... more   less 
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