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“Great location” 5 of 5 stars
Review of Hyatt Regency San Francisco Airport - Burlingame

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Hyatt Regency San Francisco Airport - Burlingame
4.0 of 5 Hotel   |   1333 Bayshore Highway, Burlingame, CA 94010   |  
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Bed & Breakfast for Two
Ranked #7 of 12 hotels in Burlingame
GreenLeadersSilver level
Long Beach, California
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
“Great location”
5 of 5 stars Reviewed February 12, 2013

This was a great location for a conference I attended or work. The shuttle picked us up from the airport as well as took us to the local BART station so we could explore the city! I enjoyed my stay here.

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattSFAirport, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review, February 16, 2013
Stephane,
Thanks so much for taking a few moments to show us some love! We hope we can host your Conference again next year (or sooner)!
Kevin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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846 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Limassol, Cyprus
Top Contributor
217 reviews 217 reviews
70 hotel reviews
Reviews in 83 cities Reviews in 83 cities
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed February 11, 2013

I do not have a very good experience with Airport hotels, so this one deserves a praise. The building is quite nice, my room (6057) was beautiful (bathroom could have been cleaner though, underneath the WC), and I have noted that there are also rooms with a beautiful view towards the airport and part of the bay.
Breakfast was so so, could have been better (coffee was absolutely horrible, but as I am Italian, almost 99% of the coffee I drink in America is horrible), but the place, a very spacious lobby inside the hotel, was pleasurable. My bill for the night was 234$ including tax, breakfast, internet connection, newspaper.

Room Tip: Ask for a room with a view on the airport/bay
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
42 reviews 42 reviews
42 hotel reviews
Reviews in 38 cities Reviews in 38 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed February 10, 2013

Nice place, great staff, a bit dated decor wise. Some rooms are very far from the elevators which was a bit annoying. Fun sports bar. Close to airport of course so it works!
Breakfast buffet was decent too.

  • Stayed February 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loveland, Colorado
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 7, 2013

I have come to expect the 4 dollar plain bagel and the outrageously priced cup of coffee, but this hotel charged me $3,83 dollars for a color copy, and 50 cents an hour for internet. The internet besides being way overpriced, was terrible. The connection speed was very poor and it became useless after a few hours. The internet service added insult to injury as it made a big deal of the claim that you could connect more than one device but not over two. Today everyone has at least two WiFi enable devices they travel with.
The service in the "historic Knuckles sports bar" was very good becuase of a great waitress but the soup was cold and the clam cowder had some clams that were inedble. The pure angus beef burger was way over done, with only the frys, which came in a little bowl, decent. The only thing I could imagine was historic about Knuckles was either that it had survived or that it had a sort of musty odor.
Breakfast was edible but not anything to praise. I have had much better at a Holiday Inn express.

  • Stayed February 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Top Contributor
56 reviews 56 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 7, 2013

My friends and I were headed for Napa and stopped off here for the night. It met all our needs and had a very welcoming and helpful staff, too! We appreciated the ventilation systems in the rooms and the sound-proofing in an airport hotel. The atrium provided a nice peaceful atmosphere for weary travelers!

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 7, 2013

I spent a couple nights at this hotel for a business trip to Burlingame, just south of San Francisco. The hotel is really nice for an airport hotel, and has a nice bar, restaurant, lobby and gym. The location isn't the greatest, it's a 10 minute (albeit free) shuttle ride from the airport terminal, and another 10 minute cab ride to downtown Burlingame. The staff is incredible helpful and friendly as well; I received a room upgrade upon arrival, and they arranged all of my transportation into/around Burlingame and to/from the airport.

The only downside to this hotel is the cost. The room wasn't that expensive, but the restaurant is ridiculously expensive. I spent about $50 on a turkey club sandwich and cobb salad.

Otherwise, the hotel is great, and I'll stay here on my next business trip.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 5, 2013

Room not clean. Smudges all over mirrors. Toiletries, etc. were minimal and cheap. Given a 1/4 roll of toilet paper. Noisy. Definitely needs a major boost to give this a higher start rating. This particular hotel is "resting on the Hyatt Regency laurels"!

  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattSFAirport, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review, February 7, 2013
Dear Tina,
Please accept our apology for the oversight of the details in your guest room - it is atypical of the high standards we hold ourselves to. We are working with our team to make sure we are on top of all the details necessary in making a perfectly clean room.
I am happy to announce that we are now providing the luxury of Dr. Kennet, MD bath products in our rooms. These are amazing shampoos, conditioners, bath gels and soaps - we hope you can return soon to experience these!
Regards,
Kevin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hyatt Regency San Francisco Airport - Burlingame

Address: 1333 Bayshore Highway, Burlingame, CA 94010
Phone Number:
Location: United States > California > Burlingame
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Burlingame
#6 Business Hotel in Burlingame
#6 Romantic Hotel in Burlingame
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency San Francisco Airport - Burlingame 4*
Official Description (provided by the hotel):
Dramatic atrium, 9 story hotel with cascading waterfalls and water channels amidst a park-like atmosphere, lush foliage, including over 2,000 flowers, plants and bamboo plants. ... more   less 
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Also Known As:
Hyatt Regency San Francisco Airport - Burlingame Hotel Burlingame
Hyatt Regency Burlingame
Hyatt Burlingame

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