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“rooms are so comfortable” 5 of 5 stars
Review of Hyatt Regency San Francisco Airport - Burlingame

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Hyatt Regency San Francisco Airport - Burlingame
4.0 of 5 Hotel   |   1333 Bayshore Highway, Burlingame, CA 94010   |  
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Bed & Breakfast for Two
Ranked #7 of 12 hotels in Burlingame
GreenLeadersSilver level
rainb0wtraveler
Top Contributor
126 reviews 126 reviews
31 hotel reviews
Reviews in 47 cities Reviews in 47 cities
84 helpful votes 84 helpful votes
“rooms are so comfortable”
5 of 5 stars Reviewed January 31, 2013 via mobile

Easy access from the airport with the hotel shuttle that regularly traverses the airport, back to the Marriott, then the Hyatt Regency. Great beds, clean and very comfortable. Ask for a room that is close to the elevator or you have a fairly long walk

Stayed January 2013, traveled solo
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Atlanta, Georgia
Senior Contributor
44 reviews 44 reviews
32 hotel reviews
Reviews in 40 cities Reviews in 40 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 25, 2013

Stayed here for business. The hotel has all the amenities. It is possible to make the hotel your getaway. Everything you need for a pampered getaway is at your disposal. The staff were all very helpful and courteous. The atrium in the center of the hotel is extremely beautiful and inviting. I found the food and wait staff to also be wonderful. All in all, this was a first rate experience, at a first rate hotel. It is minutes from the airport and there is a hotel airport shuttle that runs every 10 minutes.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattSFAirport, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review, January 28, 2013
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Thank you, Kennette!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honolulu, Hawaii
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 24, 2013

I needed a reliable and convenient hotel for an overnight stay near SFO and the Hyatt really fit the bill. Shuttles were frequent and the staff was pleasant. I would not hesitate to stay there again. Not much in the way of dining or entertainment nearby , but that was not what I was looking for anyway.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tampa, Florida
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 23, 2013

We visited this hotel during our visit to San Francisco. We stayed here for the value we obtained when booking this hotel. The hotel itself is beautiful looking and I have found no photos that came close to its overall great appearance when doing research. The hotel itself is about 15 - 20 or so minute drive into San Francisco which isn't really all that bad. We hardly ran into traffic even during rush hour. The view of the room was of the water and airport which was really neat. The area of which the hotel is in is very quiet which we enjoyed. There is a fee to park... but otherwise didn't really play a factor in this review. Great experience although next time we might stay a bit closer to San Fran downtown... maybe! Just depends on what kind of deals are out there.

Room Tip: HIgh floor is nice... an indoor balcony is kind of silly... takes away from privacy.
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Margate, United Kingdom
Top Contributor
89 reviews 89 reviews
61 hotel reviews
Reviews in 50 cities Reviews in 50 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed January 22, 2013

shuttle from SFO to hotel every 10 mins at peak times, less than 10 min transfer. only one person on reception and she was dealing with a problem so we had to wait a while to check in. rooms lovely - quiet, comfy bed, all mod cons. the "inside rooms" appear to have a balcony looking into the atrium. restaurant closed sunday pm so we used sports bar - good range of draught beers, food plain but tasty and not expensive. checkout am quick despite queue. would thoroughly recommend.

Room Tip: we booked through hotwire at usd 99 plus tax etc - fantastic value
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattSFAirport, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review, January 28, 2013
Thanks for sharing your experience with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sonoma County, CA
Top Contributor
106 reviews 106 reviews
74 hotel reviews
Reviews in 69 cities Reviews in 69 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed January 20, 2013

Close to the airport and they have a park and fly program for those wishing to park their cars there while gone on a vacation. Lots of shuttle times and it is a direct shuttle which is nice - great customer service. Rooms are a little dated. Ate breakfast at the restaurant- good service and OK food.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 17, 2013

Ok. The staff are decent and the inside is clean. The food/room service isn't too either. I did have a few issues with this hotel.

The first issue was check-in. It was late Thursday night (approx. 10:15 PM). I drove there from Los Angeles to fix our company server. Our main office is down the street from this Hyatt. I figured I would stay close and thought the Hyatt would be good. Upon arriving, I end up standing in a line with 2 people in front of me. There is only one person at the check-in counter and it is another 20 minutes before I'm helped. They should have more people at the counter. Especially when you are dealing with tired travelers who either just landed after a long flight, or who drove.

The next issue is their bed. The bed was the most uncomfortable bed I have ever slept on. Their so called "firm" mattress was as hard as concrete. I honestly did not get any sleep that night...approximately 45 minutes max. When calling down the next day, inquiring about a softer mattress or solution, they didn't have one. They did state that a lot of people like a "firm" mattress. To me it is stupid to only have firm mattresses.

Why can't you (Hyatt) use some common sense and have mattresses that are neither firm or plush? You would think a hotel would be smart enough to meet the consumer in the middle..you know a mattress that is not too hard or too soft.

Although, they tried to be accommodating without the proper sources (such as a softer mattress), I did not enjoy it...at all. I will not be staying at a Hyatt when I travel from now on. I will be at our main office in Burlingame next week, but will be staying else where.

  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency San Francisco Airport - Burlingame

Address: 1333 Bayshore Highway, Burlingame, CA 94010
Phone Number:
Location: United States > California > Burlingame
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Burlingame
#6 Business Hotel in Burlingame
#7 Romantic Hotel in Burlingame
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency San Francisco Airport - Burlingame 4*
Official Description (provided by the hotel):
Dramatic atrium, 9 story hotel with cascading waterfalls and water channels amidst a park-like atmosphere, lush foliage, including over 2,000 flowers, plants and bamboo plants. ... more   less 
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Also Known As:
Hyatt Regency San Francisco Airport - Burlingame Hotel Burlingame
Hyatt Regency Burlingame
Hyatt Burlingame

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