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“1990s TV and Cable” 3 of 5 stars
Review of Bay Landing Hotel

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Bay Landing Hotel
3.0 of 5 Hotel   |   1550 Bayshore Highway, Burlingame, CA 94010   |  
Hotel amenities
Ranked #1 of 12 Hotels in Burlingame
Oceano, California
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“1990s TV and Cable”
3 of 5 stars Reviewed March 28, 2013

The room is large but TV is from the 1990s with only basic cable shows. The hot water pressure in the shower was poor. Breakfast was good for the type of set up. Free parking is an advantage given other hotels charge. Great location if you want to stay by the SF airport.

Room Tip: Ask for a room with an updated TV. They claim to have such rooms and will honor the request.
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  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian F, General Manager at Bay Landing Hotel, responded to this review, April 30, 2013
Dear Steven M,
Thank you for staying with us in March, and for taking the time to post a review. We are in the process of upgrading our televisions. I am glad that you enjoyed our complimentary breakfast, and got to take advantage our our free parking and convenient location. We hope to see you on your next trip to Burlingame!
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621 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
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English first
Washington, DC
Top Contributor
73 reviews 73 reviews
66 hotel reviews
Reviews in 48 cities Reviews in 48 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed March 27, 2013

The name brand hotels near SFO can be pricey-only stay at one if you desperately need the points. This hotel had a great rate, was walking distance to a couple of restaurants and provided all the standard amenities you need at an airport hotel.

Please note though that the airport shuttle driver doesn't spend a lot of time at stops and he only comes every half an hour. You need to keep a watch out for him!

The bed was comfortable and the room clean. It has the standards coffee pot and some additional amenities you don't get everywhere (make-up removing eye pads!). I also enjoyed the continental breakfast selection. There were premade omelets, bacon, waffle makers, string cheese, fresh fruit, yogurt and cottage cheese. It is nice to have more than the standard fare included and allows me to start the day satiated and ready to go.

I ate dinner at the Elephant bar just across the street and it was just OK but the happy hour specials looked serious (and they have a reverse happy hour from 9-close).

I will stay here the next time I need airport friendly accommodation.

Room Tip: Get the Bay view. It makes facing the morning so much more pleasant!
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian F, General Manager at Bay Landing Hotel, responded to this review, March 28, 2013
Dear SalsaPicante78,
Thank you for staying with us and for taking the time to post a review. I am glad that you found our hotel to be a good value, clean, and comfortable!
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Cambridge, United Kingdom
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 25, 2013

I stayed here for 5 nights on a business trip. The room was very clean and comfortable. The decor might be a bit dated or plain but the bed was extremely comfortable. There was a big (and usable) desk for me to work from, fast free wifi and free coffee all day. The breakfast is better than most free breakfasts with a decent range of healthy food available. The staff were all very friendly and the free shuttle to SFO is very useful. Will be staying here again. Oh and didn't hear a single plane from the airport.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian F, General Manager at Bay Landing Hotel, responded to this review, March 28, 2013
Dear lukelb1231,
Thank you for staying with us during your business trip from Cambridge. I am pleased that you found our hotel to be comfortable and our staff to be very friendly. We look forward to welcoming you back on your next visit!
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Spring, TX
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 21, 2013

After reading the reviews for places close to the airport, we chose this one and so glad we did. It's too stressful trying to get to the airport over the Bay Bridge and this is the perfect solution. I agree with all of the recent reviews. Very comfortable room and amenities were great. You can take a nice walk by the bay in the morning or the evening. There's a very good breakfast to enjoy before hopping on the shuttle for the quick ride to the airport. We will definitely stay here anytime we are going through San Fran to see our family.

Room Tip: Choose the bay side, less noise, even though it was reasonable quiet considerting the proximity to t...
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian F, General Manager at Bay Landing Hotel, responded to this review, March 22, 2013
Dear Judy C,
Thank you for your "upscale hotel with reasonable rates, good amenities" review. I am glad the hotel was able to help take the stress out of your travel while visiting your family. We appreciate your business!
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Napa, California
Top Contributor
133 reviews 133 reviews
37 hotel reviews
Reviews in 53 cities Reviews in 53 cities
109 helpful votes 109 helpful votes
5 of 5 stars Reviewed March 19, 2013

This is my third stay at Bay Landing (see my previous reviews dated 3/29/10 and 9/10/11), and I still love it! They have a winning formula: Clean and comfortable rooms, and "extra" amenities without extra charges. The extras include free wi-fi, airport shuttle, free parking, coffee, tea, and cookies, in-room refrigerator and safe, and a full breakfast. I cannot comprehend why some reviewers call the breakfast "basic," unless they're accustomed to paying $100 more for a made-to-order omelet.
My only suggestions to management for improvement: The easy chair in my room (#414) is showing signs of wear. Perhaps it's time for furniture updating, as well as flat-screen televisions. I also wish the property had a Jacuzzi spa, but that may just be a dream.
Several more random notes: The shower pressure was one of the best I have experienced in a hotel. Even though my room was right across from the ice and vending machines, I heard neither all night long. My room faced the street, and there was no noise issue there either. And the staff are still helpful and friendly. Thanks again, Bay Landing!

Room Tip: I don't think there are any bad rooms, at least not in my experience.
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian F, General Manager at Bay Landing Hotel, responded to this review, March 21, 2013
Dear B_Pope,
Thank you for your repeat business. We appreciate the 5 star rating. I will check the chair in your room. Additionally, we will be replacing televisions throughout the year. We look forward to visit number four!
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State College, Pennsylvania
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 19, 2013

We stayed here the night before our early morning flight at the end of our trip. The room was twice the size of the Marriott Union Square, and had the same amenities, at a considerably lower price. The staff was helpful, and there were freshly baked cookies (not just chocolate chip, but sugar cookies, oatmeal and peanut butter). The shuttle ride is only about 5 minutes, so it is quite convenient to SFO.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian F, General Manager at Bay Landing Hotel, responded to this review, March 21, 2013
Dear JudyZ167,
Thank you for staying with us the night before your trip out of SFO. We are pleased that you enjoyed our freshly baked cookies, helpful staff, and spacious rooms!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fulshear, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2013

Stayed there 4 times recently in & out of SFO. Rooms spotless, staff very helpful & friendly. Rates very reasonable. Complementary breakfast delicious & plentiful. Would definitely stay there again. Excellent Air conditioning/heating in rooms. Not the usual one that sits below the window.

Room Tip: Rooms facing the bay are a little quieter.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian F, General Manager at Bay Landing Hotel, responded to this review, March 15, 2013
Dear Racine 66,
Thank you for staying with us frequently while traveling out of SFO. I am pleased to know that you found our hotel to be spotless, our staff helpful and friendly, and our complimentary breakfast delicious. We look forward to your return!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bay Landing Hotel

Address: 1550 Bayshore Highway, Burlingame, CA 94010
Location: United States > California > Burlingame
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Burlingame
#2 Family Hotel in Burlingame
#2 Business Hotel in Burlingame
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Bay Landing Hotel 3*
Official Description (provided by the hotel):
The Bay Landing Hotel is located on the San Francisco Bay minutes from the San Francisco International Airport. The Bay Landing is a boutique hotel that provides a great value and personalized service. Complimentary amenities include a deluxe continental breakfast, wireless and high-speed Internet, and an airport shuttle. All rooms include a refrigerator, microwave, and coffee maker. ... more   less 
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Also Known As:
Bay Landing Burlingame
Hotel Bay Landing
Bay Landing Airport Hotel

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