Stayed here for 4 nights as part of a show my company was running there in April 2013. While there was nothing profoundly wrong with the place, there were plenty of areas where as a business hotel this just didn't really stack up to other brands. OK this is a more value for money hotel than some of the others, but this wasn't a fantastic experience and probably not what the Crowne Plaza people want their customers to experience.
- the check-in was underwhelming, the server juggling phone calls, handing out directions and just about able to check you in and thrust your key back at you with no directions or instructions or anything.
- the sign in reception proudly announcing that this hotel is not actually operated by Crowne Plaza, but by a 3rd party 'on behalf of' the brand. Really?
- the hotel layout means a series of long corridors and bleak decor making it feel less like a hotel and more like a government facility
- the rooms were somewhat basic, rather small, and dull to the point of depressing
On the plus side, many (though not all) of the staff worked tirelessly to help make things ok. Especially those supporting the conference facility, which was quite good overall, were excellent. In particular, AV expert Bruce was fantastic. Alas, individual acts of brilliance don't paper over the excessive cracks in the surface of this brand. Unless your budget is severely compromised or you simply need a bed for the night, you may want to look elsewhere. Frowne Plaza..
- Official Description (provided by the hotel):
- The Crowne Plaza San Francisco Airport is located next to beautiful Bayside Park just 15 miles from Downtown San Francisco and less than 2 miles from SFO. Featuring free Airport Shuttle Service as well as free Shuttle Service to/from Downtown Burlingame, free Super-Fast WiFi, Indoor Pool, 24hr Fitness Center, and the West Bay Cafe, serving breakfast, lunch, and dinner daily. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, IHG, Booking.com, HotelTravel.com, Priceline, Cheap Tickets, Hotels.com and Expedia so you can book your Crowne Plaza San Francisco Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Crowne Plaza San Francisco Airport - Burlingame Hotel Burlingame
- Crowne Plaza Burlingame
- Crowne Plaza Hotel Burlingame