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“great place!” 4 of 5 stars
Review of BEST WESTERN PLUS Media Center Inn & Suites

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BEST WESTERN PLUS Media Center Inn & Suites
2.5 of 5 Hotel   |   3910 Riverside Drive, Burbank, CA 91505   |  
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Special Offer
1,000 bonus reward points
Ranked #8 of 19 Hotels in Burbank
Certificate of Excellence
GreenLeadersBronze level
Coquitlam, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“great place!”
4 of 5 stars Reviewed October 6, 2012

My husband and I read the reviews for this hotel before we booked, so I was a little curious about the neighbourhood comments. It turns out this hotel is in a kind of sleepy little neighbourhood; most of the businesses are small shops geared towards the movie industry, and studios. Yes, SAFE area to walk around; we were within walking distance from a great diner, coffee shop, laundry, restaurants and bank.
The hotel itself is ultra clean, staff is friendly and very helpful, facilities are up to date, and everything is in working order. Only thing disappointing was the breakfast, the meat patties were gray. We walked to a diner just down the road which turns out was worth the walk!

Room Tip: neighbourhood is quiet at night, so any room was quiet.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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302 reviews from our community

Traveler rating
    129
    116
    31
    20
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Adelaide, South Australia, Australia
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed October 6, 2012

We choose this hotel as we had a VIP tour and tickets to a show. REALLY clean hotel and great bed. They even clean the remotes for TV's at this place. Friendly check in staff. There is food places across the food. There is a good Mexican place to eat is across the road. The breakfast included was good. It even had a waffle maker for breakfast.

Stayed September 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada, United States
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed September 5, 2012

My husband and I visited LA for a wedding over Labor Day weekend and chose this property because it was close to the reception hall. Little did we know how well it would turn out.

1. The location is fantastic! It's in a nice, quiet, SAFE neighborhood close to attractions like Universal Studios. In fact, we walked just a few blocks to Warner Brother Studios for a tour and saved $7 on parking. It's a short drive to Hollywood--we enjoyed the hustle and bustle, but were happy we didn't have to stay there. Mulholland Drive is nearby, too.

2. Our room (king with seating area) was spacious and CLEAN. Trust me, I'm the pickiest person on earth. The shower looked brand new and sparkling. Bonus--nice shampoo and lotion from Bath and Body Works.

3. Parking is FREE. I had originally booked the Marriott Courtyard near Beverly Hills, but who wants to pay $18/for valet parking? And who wants to deal with a valet every time you want to get something from your car?

4. WiFi is FREE. Nice. I hate paying for that.

5. Breakfast is FREE. Typical for free hotel breakfasts, but if you expect anything more, you're going to be terribly disappointed in life. Grab a coffee and danish and be grateful.

6. The bed was AWESOME!

7. Customer service was attentive and WELCOMING. Andrew and Sean made sure our every need was met.

I would definitely STAY HERE again. HIGHLY RECOMMEND!

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, New York
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed September 4, 2012

We had driven down from Monteray and were very tired when we arrived. My first impression was that it was in a remote area. The lobby was not lighted vry well which added to my discomfort. The next morning, breakfast was included but not very good. There was no one at the front desk when I went twice to ask information. It seems the front desk and kitchen were manned by the same person. There was no security in the hotel at all, making it possible for anyone to enter. There was free parking, but, if you don't feel safe, what help is it. I would not stay there again.

  • Stayed August 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I P, Manager at BEST WESTERN PLUS Media Center Inn & Suites, responded to this review, September 12, 2012
Thank you for your feedback. Please accept our apologies for the inconveniences during our morning breakfast. July and August are among our busier seasons and staff members can get pulled away from stations helping other guests. You would have been pleasantly surprised to find we are just 1 block from Warner Bros. Studios and 4 blocks from NBC. It is a beautiful area with many adjacent restaurants which most guests choose to walk to. Though are garage levels are monitored, because the parking is free there is no need for a toll booth.

I hope this helps alleviate some of your concerns about our hotel and the area. If you come through Burbank again, I hope you reconsider and make your stay with us again.

Sincerely,
I. Patel
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Carlos, California
Level Contributor
198 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
5 of 5 stars Reviewed August 17, 2012

Good home base for Universal Studios. I was very happy we chose to stay in Burbank instead of central L.A. The location can't be beat – nice, quiet neighborhood skirting the edge of a busy urban area. Reasonably close to most tourist destinations in the area. The rooms are clean, comfortable and surprisingly spacious. We had plenty of room for our third child to sleep on an inflatable mattress next to the other beds.

The pool is small and is located on the second floor patio which protects it from street noise. Free underground parking is a huge bonus in this area. Free wi-fi and a decent breakfast. The only drawback was when we asked the front desk for a blanket and they said they didn't have any more. Strange. Most hotels keep extra blankets in the closet but not this one. Other than that, the Best Western is an all-around good deal.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cyprus
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed August 17, 2012 via mobile

Overall I am happy with my stay at this hotel. It is located in a nice quite neighborhood in walking distance of Warner bros studios and close to universal studios (5. Minutes with car). There are some restaurants and caffees in the neighborhood (not much but you only need one right?)the room is clean and comfortable. it  has plenty of space even a small sitting area ,iron which is useful if you are coming from a long journey ,but it lacks a safe. Coffee machine and fridge. Be advised to get drinking water with you since there is none in the room and it was sold out for 4 days in the vending machine located in the hallways. Also there is ice machine in the hallway.the breakfast was somewhat disappointing. dont expect much ,burger,egg,waffle machine,bread,croissant,marmalade,cereals,coffee.the refilling was slow.... But there is a coffee shop at the corner 20 meters from the hotel entrance if you want more. There is an underground parking lot also if you r getting a car.there is free wifi but as in every hotel speed depends on the network traffic.

Stayed July 2012, traveled with friends
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Vancouver, Canada
Level Contributor
110 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed July 26, 2012

Great location to stay at if you're heading to Universal Studios. Our room was comfortable, very clean and well taken care of. The road out front is a bit noisy, but we've stayed in worse (not nearly as bad as a highway). The shower head is clearly positioned for short people because I'm 5'6" and I had to crouch down to wash my hair...not comfortable! My 2 negatives are 1. the man at the front desk in the evening we checked in was so rude! He was clearly more interested in getting us out of his face so he could go back to his personal call on his cell phone. 2. the continental breakfast is woefully understaffed. We arrived to empty serving dishes/beverages every single day. It appears the front desk person has to work the breakfast area too and was too busy to do both (not his fault). Would I stay again....maybe.

Room Tip: Ask for a quiet room facing away from the front road!
See more room tips
  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Media Center Inn & Suites

Address: 3910 Riverside Drive, Burbank, CA 91505
Phone Number:
Location: United States > California > Burbank
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Burbank
#7 Family Hotel in Burbank
#8 Business Hotel in Burbank
#9 Romantic Hotel in Burbank
Price Range (Based on Average Rates): $$$
Hotel Class:2.5 star — BEST WESTERN PLUS Media Center Inn & Suites 2.5*
Number of rooms: 67
Official Description (provided by the hotel):
Brand new hotel in an excellent Burbank location, only minutes from famous attractions and major media headquarters. All our rooms are large and feature: elegant furnishings, pillow top beds, free high speed internet, cordless phones, & much more. Our price includes a continental breakfast, and we have a fully featured business room, pool, guest laundry, & fitness room. ... more   less 
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Also Known As:
Best Western Media Hotel Burbank
Best Western Burbank
Burbank Best Western

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