Reserved a room last minute with my parents. Luckily there was one more room available during the 4th of July weekend. The price of the hotel room per night was what I had expected considering it was reserved on the same day of our arrival.
Upon arrival I noticed the parking in the front was very limited. There were 4-6 parking spaces, which were all occupied (even the handicap spaces). I had to drop off my parents and the luggages so they can go ahead and check-in while I find parking elsewhere. Going around the hotel I discovered there was parking available behind the hotel itself. So that was a relief.
Check-in was smooth. The receptionist was busy on the phone with another customer but she was courteous enough to make eye contact and to tell us to please hold and she'll get to us (with a smile). Good customer service there. We were hoping we would get a first floor room as my mom has difficulty going up/down the stairs. Unfortunately, they did not have two beds available on the first floor. So we ended up with a room on the second floor.
The room itself was decent. It had all the amenities we needed including a coffee maker and a mini-fridge. The TV had a lot of stations, which I really liked. The A/C was somewhat weak. It was a scorching day in Burbank and the A/C set at 61 degrees still felt a bit humid/hot inside the room. But it was still tolerable. At night I slept with no blankets on me. The bed itself was comfortable and the lighting was adequate. It was a pleasant and quiet room so that was a huge plus. For breakfast, they did provide coffee/tea and Porto's pastries, so that's another plus.
To me, there were two things lacking about the hotel. First, the parking. We went out for dinner one night and upon returning there were no parking spots available. Luckily, I was able to fit at a narrow space between another car and a garbage can. We had a small economy car. The second thing I was not too crazy about was that there were no elevators. My mom had difficulty climbing 15 steps and she had to climb the steps at a slow pace. The hotel is not really handicap friendly.
Walking to the parking lot, we did see the inside of one downstairs room. The room was not carpeted (like the second floor room). The concrete floor was stained and it was actually cooler. The wall was painted nicely and there was a wooden decorative piece in the corner that added character to the room. I wish the upstair rooms were similar. Next time I will have to reserve a room downstairs. The pool was small but worth using in the scorching summer heat. But you have to be patient to wait your turn as there's a lot of families using it.
Driving to the hotel was a bit challenging as well. But once you know where to go it gets easier to navigate around town. Anyway, this part of Burbank is difficult to go around due to the streets that criss-cross or cuts off. The hotel is close to a cafe, Bob's Big Boy, a Mexican restaurant, Bank of the West and is a short distance to a grocery store (Von's).
I would stay here again but this time I would definitely request a first floor room. Also, I would probably make sure I get back to the hotel room early so I can get a good parking spot.