We stayed here based on Tripadvisor reviews. Yikes. The staff at the desk were not in the least friendly or helpful, none of them. The entire entry area and check-in process is weird, leaving you feeling like there must be a lot of crime in the area. The room was shabby, holes in the sheets, way out-of-date decor; small bathroom with no towel racks or fan and thin, cheap towels. We even got to listen to someone dragging suitcases down the stairs in the wee hours. Oh, skip the 'breakfast'.

I was embarrassed that I had selected this motel. I have been all over Europe where small and modest can surprise you, but I felt like I hit bottom with this one. I am SURE we could have done better.

We had a mixed experience at this place. Facility was run down with old carpets, old air conditioners and old appliances. Bathroom was tiny. But the beds were comfortable. The facility had many many posted warnings about stealing towels, soap or taking breakfast items out of the breakfast room. The lady on the reception desk was trying to help everyone, but I did not see her smiling once. On the other hand the location is great. It is right across from Knott Berry Farm and people visiting Knott Berry can just cross the road to get there without the hessel of driving or finding parking. It is close to highway and great restaurants. It also has a 24 hour subway besides it, so finding food cannot be an issue if you feel hungry in the middle of the night. There pool was cleaner than other similar facilities and I enjoyed it. Recommended for people visiting Knott Berry.

We were really happy to find this great low-priced hotel so close to Knotts and Medieval Times (our big vacation plans for our very short trip). At check-in, everything went smoothly and our room, when we got there, was clean and smelled fresh. The hotel area itself was also tidy and well-maintained and seemed like a safe and clean place for our family vacation. We didn't have a chance to use the pool, but the pool area was sparkling clean and looked like it would be a lot of fun on a warmer day.

We really appreciated being walking distance to Knott's and to Medieval Times. Walking back to the hotel from M.T. after 9pm felt fine - safe and a short walk, and much easier than trying to navigate the car through traffic!

Our biggest disappointment came during the night, when all four of us - 2 adults and 2 children - had a sleepless night on the most uncomfortable mattresses ever! We all woke up with sore backs and stiff necks. However, we went to the continental breakfast and enjoyed some cereal, toast, and coffee, and felt a little better.

Would I recommend this hotel? If you're not picky about mattresses, I would. We may also have just gotten a bad one, since I don't see other reviewers complaining. We had no complaints in any other area - staff was friendly, rooms and common areas were clean, etc. Location was unbeatable!

everyone was nice and if there was a problem, like i didnt have a coffee maker in my room they actually apologized which alot of places dont these days! they got it to me right away.. also my laptop was messing up and they even tried to help me with it! very nice people working there! the rooms were clean and beds were comfy! very close to knotts and medieval times! i would def stay there again!