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Holiday Inn Buena Park Hotel & Conference Center
3.0 of 5 Hotel   |   7000 Beach Boulevard, Buena Park, CA 90620   |  
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Ranked #7 of 19 hotels in Buena Park
palm desert, ca
Top Contributor
63 reviews 63 reviews
32 hotel reviews
Reviews in 24 cities Reviews in 24 cities
34 helpful votes 34 helpful votes
“its ok”
3 of 5 stars Reviewed June 3, 2013

it was ok here. last time i was here, they were replacing the carpets and i had a sinus infection for about a week after. friday i slept horrible so saturday it occurred to me; turn off the a/c. i slept much better. the a/c sounded like a freight train and made the whole room shake. check in is great , nice staff too. the room was real nice. but, breakfast is not included

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review, June 5, 2013
Thank you for your feedback. We apologize that you did not rest well with the A/C turned on - but are pleased that you found our staff nice and helpful. We will look for ways to continue to improve our services and amenities to WOW you on your next visit to the Orange County area.
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245 people have reviewed this hotel

Traveler rating
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See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Vancouver, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 8, 2013

My husband and I always stay at this hotel for our Christian Bible study training. The hotel provided us with group discount and free breakfast for our group. The rooms and spacious and clean. The lobby is very nice and fancy. The free breakfast is enormous is proportion. It's location is also very convenient. It's across the street from Target and there are quite a few restaurants within walking distance. It is also a short drive away from Buena Park mall.

I like eating at the Sizzlers nearby. You can save money by ordering a packaged combo that includes an entree and access to salad bar. These combos allow you to eat from the salad bar for just a few more dollars. The salad bar has plenty of food including meat and dessert. You can fill up on the salad bar and then take your entree to go for a later meal. This way you get two meals out of your purchase.

You can also save money if you do not want to rent a fridge. Go to target and buy a styrofoam cooler for under $10, and use the free ice from the hotel.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review, May 15, 2013
We appreciate your comments and are happy you found our location near various restaurants and convenience stores like Target convenient. Safe travels.
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Singapore, Singapore
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 4, 2013

5 of us stayed at Holiday Inn Buena Park for 7 nights (End April-Early May).

On the 2nd day, we were supposed to be picked up by Gray Line tours for our trip to Universal Studios as well as a Hollywood tour. When our bus did not arrive, the front desk personnel helped to phone the company but I was told that the bus waited for 10 minutes and left. We were also told the only way for us to continue on the trip was to make our way down to their company via taxi. Benny the Bell Captain, saw that we were facing some difficulties and talked to the Gray Line tours representative on my behalf. In the end, he managed to reason with them and arranged a taxi for us, of which the taxi fare was bourne by Gray Line tours. All of this is all thanks to Benny's help! He was very alert and helpful in more ways than we can ever imagine! Whenever we approach him, he was more than willing to help us & go the extra mile to ensure the best for us. It is such star members like Benny that gives us the assurance to continue staying at Holiday Inn hotels.

If I may add, he definitely deserves a pay rise or promotion of sorts! With this excellent service that he provides, I'm sure many more guests will stay at Holiday Inn!

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review, May 7, 2013
Thank you so much for your very kind review. We'll pass along your kudos and comments to Benny. We agree, he is definitely an asset to our team here at the Holiday Inn Buena Park.
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Manchester
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 14, 2013 via mobile

Chose this hotel because of close proximity to knotts berry park and the free shuttle to Disney. Being a platinum member I received excellent treatment and free breakfast in the reserved area. The staff were all very friendly and professional as well as helpful. Room was good, clean and had everything we needed. We walked to knotts, about 20 mins but for Disney you do need to get transportation. The courtesy bus was fantastic and picked us up exactly on time. Tip, get your request for bus in as quick as you can because there are limited spaces and times. Pool area and hot tub really good after a long day walking round parks. Eat wise the hotel food was very good, but there are other options close by, burgers, steaks, Denny's. liquor store next door virtually. All in all a great hotel and I would recommend it to anyone.

Stayed March 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review, April 15, 2013
Thank you for your detailed and kind recommendation. So pleased you were able to take advantage of all of our services from the free shuttles, to restaurant and pool facilities. We hope to see you again on another visit to Orange County, California.
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Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 11, 2013

Stayed four nights with husband and nine year old son. Hotel had good amount of parking, The lobby and reception area was nice. We arrived earlier than we expected, but this was no problem and a room was produced straight away. Room clean with two queen beds, bathroom on the small side, not much counter space, I think you would struggle with bathing babies and small children in there. Good hot showers though. The pool area was nice with sunbeds. We ate in the restaurant which was fine, nice friendly waitress. The lady in the gift shop was very friendly and chatty and good with children. Enjoyed the stay here despite the noise from the busy road which runs past the front of the hotel.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review, April 15, 2013
Thank you for writing your review. We're so pleased that you enjoyed your recent stay with us and found our hotel and staff family friendly. We've just completed our room renovations which also included installation of double-paned windows that greatly reduce the amount of outside sound allowing guests to rest and relax within the comfort of their guestrooms.
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San Lorenzo,Ca.
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 8, 2013

The biggest issue we had was a mouse in our room! The manager came right away and had maintenance plug a hole they found in the baseboard. He bought us breakfast the next day. The refrigerator was so loud we had to unplug it at night. The air conditioner was not installed properly and cold air came in through the gaps between it and the wall. We had to cover the whole thing with towels. The room was clean and the shower worked well. the grounds were nice and well maintained.

  • Stayed March 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review, April 10, 2013
Yikes! Definitely not an event that meets our standards or typically occurs (Mickey is ok, but... ). Though your stay was not perfect, we are glad that our management staff was able to quickly and efficiently make the situation right so you were able to enjoy the remainder of your stay. Thank you for choosing Holiday Inn Buena Park.
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Auburn, Mi
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 4, 2013

Stayed here for 2 reasons - proximity to Disney and Knotts. Knotts is smile or so down the road and Disney is about 10 mins on the highway to the parking structure. Rooms were average HI. Not bad and I use award points to pay, so the price couldn't be beat. Got free breakfast one day. Beds were a bit hard but the place was clean. Had trouble getting enough wash cloths each day and the made left a dirty towel from the previous guest. I called the front desk about it but they didn't seemed too concerned. I told the housekeeping person and she gave me a funny look and bagged the towel with gloves on. All in all it was OK. We might stay here again if we are back in the area but will look for other options as well. BTW, the Denny's across the street is terrible. Slow service, expensive and not very good food. IHOP down the street is way better.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review, April 6, 2013
Thank you for your feedback. We are always interested not only in why guests choose a hotel (in this case our convenient location), but also the specifics of the guests' stay. This information helps us to continually learn from our guests and improve our services. We will certainly be sharing your comments with our Housekeeping team as well as Front Desk to reaffirm why it's important to maintain our attention to details and to our guests.
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Additional Information about Holiday Inn Buena Park Hotel & Conference Center

Also Known As:
Holiday Inn Buena Park Hotel & Conference
Holiday Inn Buena Park Hotel & Conference Buena Park
Holiday Inn Buena Park Hotel And Conference Center
Holiday Inn Buena Park
Buena Park Holiday Inn
Address: 7000 Beach Boulevard, Buena Park, CA 90620
Phone Number:
Location: United States > California > Orange County > Buena Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 19 hotels in Buena Park
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Buena Park Hotel & Conference Center 3*
Official Description (provided by the hotel):
Anaheim area hotel located in Buena Park, CA minutes from Disneyland, California Adventure, downtown Disney Shopping, Knotts Berry Farm, Soak City, Medieval Times and Pirate's Dinner Adventure, Holiday Inn Buena Park offers free parking and free shuttle to local attractions. This newly renovated hotel also boasts free wi-fi, the largest outdoor heated pool and whirlpool in the area, as well as a restaurant and bar serving breakfast, lunch, dinner and room service -kids always kids stay/eat free at Holiday Inn. ... more   less 
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