The biggest issue we had was a mouse in our room! The manager came right away and had maintenance plug a hole they found in the baseboard. He bought us breakfast the next day. The refrigerator was so loud we had to unplug it at night. The air conditioner was not installed properly and cold air came in through the gaps between it and the wall. We had to cover the whole thing with towels. The room was clean and the shower worked well. the grounds were nice and well maintained.