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Holiday Inn Buena Park Hotel & Conference Center: Traveler Reviews

3.0 of 5
7000 Beach Boulevard, Buena Park, CA 90620
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Holiday Inn Buena Park Hotel & Conference  Center
Ranked #2 of 18 hotels in Buena Park
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191 reviews from our community

    Trip type
Traveler rating
    59
    66
    39
    12
    15
Date Rating
Fairfax, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“You can hear everything next door”
2 of 5 stars Reviewed February 21, 2013

Location of this hotel is great. Free parking is a plus. Room and bathroom are very basic...no complains. But the noise factor is something else. You will hear every single detail from neighbors and from the hallway. Not so private! And, my card key stopped working twice and had to walk all the way around to the main entrance twice, and no explanation from the front desk...not so friendly nor professional.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Va_Sunny about Holiday Inn Buena Park Hotel & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review
February 22, 2013
Though we are pleased you found our location, parking and overall guestrooms comfortable and convenient, we are concerned about your feedback about the noise level and guest service. Our Front Office manager is addressing the guest service issues promptly as it is of vital importance -- truly one of our greatest assets is our tremendous staff and their commitment to customer service. We appreciate your candid feedback that assists us in focusing our energies and continuing to improve product and services.
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Taipei, Taiwan
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
“A hotel for family.”
4 of 5 stars Reviewed February 21, 2013

Holiday Inn Buena Park located at southern LA, which is about 40 minutes away from Universal Studio or Hollywood, but pretty close to Disneyland. The room was clean and pretty comfortable with large flat TV and complimentary WiFi (a big bonus). Be aware of the refrigerator, it didn't function well and my Ben & Jerry melt down in the freezing part. Breakfast was ok but only had limited choices. There is a Target crossing the street and it's really convenient if you need something. Generally, this hotel is ok. The pool was under maintenance during our stay.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
Ask CMYang about Holiday Inn Buena Park Hotel & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review
February 22, 2013
Thank you for your review. We're happy that you found our location near Los Angeles and minutes from Disneyland convenient during your recent vacation. Our pool is being upgraded but we are looking forward to having it back and open before Spring Break vacation is upon us.
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Tucson, Arizona
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“Our home away from home!”
5 of 5 stars Reviewed February 7, 2013

We always stay here when traveling to the area. The location to Disneyland is perfect, just a short drive on the freeway. The front desk staff is always friendly when we check-in, no matter what time. The rooms are always clean (so important to me) and a good size for our whole family. We have only eaten breakfast in the restaurant, but the food was good and so was the service. We have taken advantage of the shuttle service to Disneyland and it was very convenient and the driver was very friendly. I would recommend this hotel to anyone - families and business travelers both. Thank you to the staff for making us always feel welcomed!

Room Tip: We usually end up on the 3rd floor and have always had luck with that, but I would imagine all rooms...
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Cindy P about Holiday Inn Buena Park Hotel & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review
February 11, 2013
We are so pleased that you found our hotel a 'nice, clean and friendly place.' That is certainly our goal! We do appreciate your detailed feedback as we look to reviews to guide us on, not only what we are doing well, but what we can do to continue to improve our services and amenities. Safe Travels!
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Las Vegas, Nevada
1 review
2 helpful votes 2 helpful votes
“Annoyed and haven't checked in yet”
1 of 5 stars Reviewed January 19, 2013

Website says pool is down starting Jan 7th for 4 weeks. Called last week because we are due to check in tomorrow, and the said pool was already done. Great! Well, website still says its down. Do I called again to double check, and its still closed. So instead of being honest with me last week and giving me the chance to change hotels, they lied to me. Im now stick with this hotel and no pool, and I will have a very upset husband and kids. Thanks.

Stayed January 2013, traveled with family
Was this review helpful? Yes 2
Ask disneygirl82 about Holiday Inn Buena Park Hotel & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review
January 24, 2013
Let us apologize for the error our representative made when you called. You are correct that our pool is being renovated. We do have an arrangement with the hotel next door for the use of a pool for the convenience of guests. We certainly do not want to be dishonest or unclear, which is why we've posted the information online, but we will be sure to clarify with our front desk team to ensure they are giving accurate information.
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TELFORD
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
“A great place to stay, close to many attractions!”
5 of 5 stars Reviewed January 2, 2013

We arrived here late afternoon straight from the airport. We needed to get to Disneyland ASAP. We checked with concierge and the next scheduled shuttle bus was over an hour later, but the bell captain (Victor) offered to take us almost straight away. Now that's service! Within half an hour we were enjoying the disney parks, wasting no time. The rooms looked recently refurbished and were clean, tidy and comfortable. We were here for three nights and wouldn't hesitate to stay here again. Although the hotel has a restaurant, it is close to a Sizzler and a Black Angus. You are only a mile from Knotts Berry Farm and 6 mile from Disneyland/California Adventure. The hotel offers a free shuttle. All the staff were great and very helpful.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
See 2 more reviews by ManHeadingNorth for Buena Park
Ask ManHeadingNorth about Holiday Inn Buena Park Hotel & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review
January 24, 2013
Thank you so much for your kind review and recommendation. We are so pleased that you enjoyed your stay with us while visiting Disneyland!
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Additional Information about Holiday Inn Buena Park Hotel & Conference Center

Also Known As:
Holiday Inn Buena Park Hotel And Conference Center
Holiday Inn Buena Park Hotel & Conference
Holiday Inn Buena Park Hotel & Conference Buena Park
Holiday Inn Buena Park
Buena Park Holiday Inn
Address: 7000 Beach Boulevard, Buena Park, CA 90620
Phone Number:
Region: United States > California > Orange County > Buena Park
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 18 hotels in Buena Park
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Anaheim area hotel located in Buena Park, CA minutes from Disneyland, California Adventure, downtown Disney Shopping, Knotts Berry Farm, Soak City, Medieval Times and Pirate's Dinner Adventure, Holiday Inn Buena Park offers free parking and free shuttle to local attractions. This newly renovated hotel also boasts free wi-fi, the largest outdoor heated pool and whirlpool in the area, as well as a restaurant and bar serving breakfast, lunch, dinner and room service -kids always kids stay/eat free at Holiday Inn. ... more   less 
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