We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Buena Park Hotel & Conference Center: Traveler Reviews

3.0 of 5
7000 Beach Boulevard, Buena Park, CA 90620
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Holiday Inn Buena Park Hotel & Conference  Center
Ranked #2 of 18 hotels in Buena Park
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

191 reviews from our community

    Trip type
Traveler rating
    59
    66
    39
    12
    15
Date Rating
Las Vegas, Nevada
1 review
2 helpful votes 2 helpful votes
“Annoyed and haven't checked in yet”
1 of 5 stars Reviewed January 19, 2013

Website says pool is down starting Jan 7th for 4 weeks. Called last week because we are due to check in tomorrow, and the said pool was already done. Great! Well, website still says its down. Do I called again to double check, and its still closed. So instead of being honest with me last week and giving me the chance to change hotels, they lied to me. Im now stick with this hotel and no pool, and I will have a very upset husband and kids. Thanks.

Stayed January 2013, traveled with family
Was this review helpful? Yes 2
Ask disneygirl82 about Holiday Inn Buena Park Hotel & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review
January 24, 2013
Let us apologize for the error our representative made when you called. You are correct that our pool is being renovated. We do have an arrangement with the hotel next door for the use of a pool for the convenience of guests. We certainly do not want to be dishonest or unclear, which is why we've posted the information online, but we will be sure to clarify with our front desk team to ensure they are giving accurate information.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
TELFORD
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
“A great place to stay, close to many attractions!”
5 of 5 stars Reviewed January 2, 2013

We arrived here late afternoon straight from the airport. We needed to get to Disneyland ASAP. We checked with concierge and the next scheduled shuttle bus was over an hour later, but the bell captain (Victor) offered to take us almost straight away. Now that's service! Within half an hour we were enjoying the disney parks, wasting no time. The rooms looked recently refurbished and were clean, tidy and comfortable. We were here for three nights and wouldn't hesitate to stay here again. Although the hotel has a restaurant, it is close to a Sizzler and a Black Angus. You are only a mile from Knotts Berry Farm and 6 mile from Disneyland/California Adventure. The hotel offers a free shuttle. All the staff were great and very helpful.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
See 2 more reviews by ManHeadingNorth for Buena Park
Ask ManHeadingNorth about Holiday Inn Buena Park Hotel & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review
January 24, 2013
Thank you so much for your kind review and recommendation. We are so pleased that you enjoyed your stay with us while visiting Disneyland!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nevada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Good Management”
4 of 5 stars Reviewed December 28, 2012

We had a 2 night stay for a visit to Knotts Berry Farm and arrived late in the day. When I got to our room I immediatley realized someone had smoked in the room before our stay. I think I am just more sensitive to it than others but still my husband could smell it although it did not bother him as much. I even found ashes by the desk lamp in the room. I called the front desk and they said they were booked and were unable to move me until the next day. The next morning we packed all our stuff and left it in the room and I spoke to the front desk who said they were sold out and there was nothing they could do. I told her what I was told the night before and she apologized but still did not budge. I told her I would not be paying for my previous nights visit because it was not a pleasant experience. She asked if I wanted to talk to the manager and I said yes. Javier came and spoke to me and immediatley offered to remedy the situation. He said they would move all our packed belongings to the new room while we were gone. I dont know how he managed to do it but he did move us to a nice, fresh smelling clean room. I was very happy about his promptness and immediate customer service. When we got back that night I went to the front desk and before I could even explain the sitiation the clerk already knew of my sitatuion and gave me my new room key. Overall it was a very pleasant stay except for the first night in a smoky room. I know they can help someone smoking in there but I would really try and air it out before a guest arrives expecting a non-smoking room. We tried to eat breakfast at the restaurant with our $20.00 voucher but the wait staff was taking so long to just get us menus that we left. The free parking and wi-fi was awesome and a huge savings to a family on a budget.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask CbnCampy about Holiday Inn Buena Park Hotel & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review
January 24, 2013
We'd like to apologize for your initial frustrations - we understand it's not pleasant when someone has previously smoked in a non-smoking room. We are pleased that Javier was able to rectify the situation quickly and efficiently.
Thank you for your feedback and review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Top Contributor
91 reviews 91 reviews
11 hotel reviews
Reviews in 33 cities Reviews in 33 cities
44 helpful votes 44 helpful votes
“Average...”
3 of 5 stars Reviewed December 22, 2012

We have stayed here a number of times and I doubt we will be returning. The carpeting and door paint appears run down. The rooms are very average and the restaurant on-site is convenient for breakfast (but not special.. although the price is very reasonable). They offer shuttle service to Disneyland (but it ends at 10pm on most nights). The staff was attentive and moved us to another room very quickly when we encountered some issues but the property needs an overhaul if they intend to retain guests (it just doesn't feel special).

Room Tip: The rooms are all very similar to avoid upgrades as they may not be worth the extra $'s.
See more room tips
  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
Ask vamosalbiceleste about Holiday Inn Buena Park Hotel & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review
January 25, 2013
We do appreciate your feedback. We have been under room renovations since this summer and have just completed all guestrooms, which has been very exciting. We've loved the great comments we are receiving on our new rooms. Public areas are next on the list to renovate - including (as noted) carpet and paint, but much, much more that is sure to WOW new and returning guests alike. We look forward to seeing you on a future visit and hearing your feedback about our new look.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“Facility and Hospitality”
4 of 5 stars Reviewed December 10, 2012

Overall - I am very pleased with the hotel facilities and hospitality. I spend my first time holiday with my wife in LA from 30 Nov 2012 to 7 Dec 2012 and my room is 273. All staff are very friendly. I was staying there for 7 days 8 nights - I feel like home - breakfast is OK although I'm expecting the buffet style instead of ala carte breakfast style. Cleanliness and parking is excellence. My suggestion - it is much better if the hotel can provide porter to asisst customer during check in and check out time.

Room Tip: Your better make request to get room near to the elivator if your are not fit to walk .
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by AbRazakOmar for Buena Park
Ask AbRazakOmar about Holiday Inn Buena Park Hotel & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
granite_hotelmgr, Manager at Holiday Inn Buena Park Hotel & Conference Center, responded to this review
December 11, 2012
We're so pleaesd you enjoyed your recent stay with us. Please note for future reference, that we do have a Bell Desk for assistance in shuttles and for guests needing additional assistance getting luggage to their guestrooms. Please let us know how we can assist you during your stay!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knott's Berry Farm Resort Hotel
Great value on a similar hotel
Buena Park, Orange County
3 of 5 stars 474 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Buena Park
Trendy
Holiday Inn Hotel & Suites Anaheim - Fullerton
Holiday Inn Hotel & Suites Anahe... 4.0 of 5 stars 87 reviews
Romantic
Disney\
Disney's Grand Californian Hotel 4.0 of 5 stars 1,835 reviews
Luxury
Marriott Anaheim
Marriott Anaheim 4.0 of 5 stars 652 reviews
Good for business
Shorebreak Hotel, a Joie de Vivre Hotel
Shorebreak Hotel, a Joie de Vivr... 4.5 of 5 stars 410 reviews
Show Prices ABS:HotelCheckRates-d1139042?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d208755?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d119437?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1231115?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Also consider these accommodations in or near Buena Park
Radisson Suites Hotel Buena Park 4.0 of 5 stars 388 reviews Knott's Berry Farm Resort Hotel 3.0 of 5 stars 474 reviews Courtyard by Marriott Anaheim Bu... 4.0 of 5 stars 93 reviews Doubletree Suites by Hilton Hote... 4.5 of 5 stars 911 reviews
Show Prices ABS:HotelCheckRates-d76208?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d113859?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d76227?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d601379?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 18 hotels in Buena Park, ranked by popularity

Been to Holiday Inn Buena Park Hotel & Conference Center? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Holiday Inn Buena Park Hotel & Conference Center

Also Known As:
Holiday Inn Buena Park Hotel And Conference Center
Holiday Inn Buena Park Hotel & Conference
Holiday Inn Buena Park Hotel & Conference Buena Park
Holiday Inn Buena Park
Buena Park Holiday Inn
Address: 7000 Beach Boulevard, Buena Park, CA 90620
Phone Number:
Region: United States > California > Orange County > Buena Park
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 18 hotels in Buena Park
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Anaheim area hotel located in Buena Park, CA minutes from Disneyland, California Adventure, downtown Disney Shopping, Knotts Berry Farm, Soak City, Medieval Times and Pirate's Dinner Adventure, Holiday Inn Buena Park offers free parking and free shuttle to local attractions. This newly renovated hotel also boasts free wi-fi, the largest outdoor heated pool and whirlpool in the area, as well as a restaurant and bar serving breakfast, lunch, dinner and room service -kids always kids stay/eat free at Holiday Inn. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Travelocity, Booking.com, Hotels.com, Venere, HotelsClick and Orbitz so you can book your Holiday Inn Buena Park Hotel & Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Holiday Inn Buena Park Hotel & Conference Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Holiday Inn Buena Park Hotel & Conference  Center
Enter dates & see best prices* (from our partners)
Show Prices