My wife and I stated here on our honeymoon to LA.
We exchanged a few emails with the operations manager of the hotel before we arrived and informed them it was our honeymoon. When we got to our suite they had left us a hamper and a beautiful personal letter to say congratulations. This was just the start of the excellent customer service we received throughout out two week stay. Every single staff member from manager to cleaning staff was polite and friendly and always said hello. Any requests such as to call a taxi were done straight away nothing was to much trouble.
We wanted to stay close enough to LA to visit everything but not right in the hustle and bustle of downtown and this location and hotel was perfect.
The facilities on site were excellent a nice outdoor pool,jacuzzi, outdoor seating area with fire, gym,a lovely bar area and a very nice restaurant which we had breakfast in every morning. The hotel is also very good for business travellers as it has free wifi and 3 computers for guests to use at their will.
We would recommend staying here to anyone going to LA for any reason and cannot speak highly enough of the service we received.
Thank you to all employees
Danielle and Andy