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“Great Property!” 5 of 5 stars
Review of Courtyard Anaheim Buena Park

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Courtyard Anaheim Buena Park
3.0 of 5 Hotel   |   7621 Beach Boulevard, Buena Park, CA 90620   |  
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Save on Knotts Berry Farm
Ranked #1 of 19 hotels in Buena Park
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Great Property!”
5 of 5 stars Reviewed August 19, 2012 via mobile

My bf and I love this property for the cleanliness and great location. The staff has always been exceptional and no matter what room we have been given its always been a great experience,never have we had any problems.

My favorite thing about this hotel though is the inside jacuzzi, It feels private and big enough to share with other people without the awkwardness. I love bring in this hotels jacuzzi during the rainy time with my love it feels so romantic since the jacuzzi has a glass area looking outward.

Any who great hotel, mini fridge, great housekeeping and customer services... I will happily continue my business here.

  • Stayed September 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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144 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Hangzhou, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 13, 2012

This is a trip to Disney, universal studio and sea world san diego with family.
I wasn't a Marriott member when I booked this hotel and I made the booking just 3 hours prior the check in through Marriott's website, I got the lowest price $99/n for weekend and $129/n for weekdays, which was the first thing made me happy.
After a long driving from canada, I finally checked in at the midnight, front desk was friendly, helpful, efficiently, he gave me the card keys ASAP which I was so much appreciated. This was the 2nd thing made me happy.
We stayed at room 263, it was clean, well maintained, above average level room, everything in the room works well, family felt happy, I felt happy.
As trip plan was kept changing, we extended two times of our stay, we totally spent here 7 nights, no problem for the extension, front desk was still helpful and efficient, I was happy with that.
Location is great for visiting disney, close to I-5 exit, lots of great foods around, quiet, free parking, free wifi, super value, way better than the hotels around Disneyland.
The only little problem was, there's smell of smoke in the bath and that happened one or two nights during our seven nights there.

As a conclusion, I highly recommend this hotel, love here.

Stayed August 2012, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 21, 2012

A friend and I stayed 2 nights at this hotel recently and had nothing but problems. After a long drive from Vegas to Cali, the last thing I wanted to deal with was issues with my hotel. My first issue began at check in when I wanted to pay cash for my room but they told me it HAD to be held against my credit card along with ridiculous damage fees IN CASE we damage the room. Ive never had this problem at any hotel Ive stayed at, nor THIS one which I had previously stayed at 3 times before. Also, the hotel didn't want to honor my military/US govt rate from my reservation. I finally get checked into my room, which is SUPPOSED to be non smoking but smelled of smoke. The toliet had massive back flush issues, the AC was not working and made a horrible banging noise (had to call maintenance as soon as we got into the room), and could barley sleep that night due to loud (and apparently intoxicated) people in the hallway at 3am trying their key in EVERY single door.
The next morning I made it a point to speak with a manager who assured me the hold on my credit card would be released and she apologized for the problem and made sure I got my military rate. So, sounds like things are improving, right? WRONG!
The next day I checked out and thought this bad experience was now a thing of the past, UNTIL I tried to use my credit card later that day and it wouldnt work! I immediately checked my online banking only to find that they hadnt EVER released the hold on my card for the two night stay PLUS "damage fees"! Keep in mind the manager assured me over 24 hours ago that there was no longer a hold on my card. I called the hotel who then said they would call my bank to get it released. SEVERAL days later it was finally released!
To add to all these major issues, it took forever to get waited on at the bar (and it wasnt crowded), the market had no selection and was out of almost everything, and parking was terrible. The only good thing I can say was the wifi in the room was fast and reliable.
DO NOT STAY at this hotel! As nice as this hotel LOOKS, and the location is great to Knotts Berry Farms, its not worth the hassle. There's a nice Raddison down the road that I will be staying at next time.

  • Stayed July 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Highland, California
Top Contributor
68 reviews 68 reviews
19 hotel reviews
Reviews in 26 cities Reviews in 26 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed July 19, 2012

So, we stop by at 2:00 to see if we can check in early. We wanted a room that was poolside/courtyard since we were here for four nights and five days. We were told our room was not ready, but to come back at three and it would be ready. Since checking wasn't until three, we totally were fine with that. We came back at 3:10 and were told the room wasn't ready yet, take a set, they would let us know when it would be ready. At 3:45 I asked, when will the room be ready? They spoke to housekeeping and told me they are just starting on your room. Great, I say, how long? Oh, about 45 minutes. Seriously!? This was crazy! We had to be at a dinner by five. Why couldn't they say anything at two, three, whenever? So, I asked to finally just take whatever they had. We get a room overlooking the paring lot, no patio, broken toilet seat and one apology. No compensation, no explanation, just a sorry, we want to make you happy, but we know you are frustrated. I would have expected maybe a discont for the night, discount on our meal, something for sitting around for two hours. The poor nice guy at the front desk said sorry about the miscommunication. With that being said, the room is nice, pool area is very relaxing, but housekeeping is very slow. Left this morning at nine and got back at two. Room wasn't clean, so when the housekeeper finally got to our room, we went to the lobby to hang out for 45 minutes. I hope our stay goes better, we will be here for three more nights.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 15, 2012

When we arrived there was no one to be found at the front desk or in the little cafe in the lobby. After several minutes someone finally emerged from the back and she wasnt overly friendly. I have stayed many marriots and this one was definetly at the bottom of our list. It wasnt terrible but it really needs some updating. The bed was nice and everything was clean. All in all it was ok but for a marriot I really expected more,

  • Stayed June 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 8, 2012 via mobile

Workers need a mood swing check~ I been here a couple times, They do not greet you the customer service way.... Ladies seem mad making you feel very awkward..:0/ I really don't know if it is because of there personal life/issues or what is the deal.... They don't act like this aways but there more on the off mood days then customer service proper ways :0)... :0/... :0!... Too many off mood days is not good! half the time we try the bar\restaurant people are not there, it's either one person doing front desk and check•in. They should really hire more people.

  • Stayed July 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
N. Attleboro, MA
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
Reviews in 33 cities Reviews in 33 cities
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed July 3, 2012 via mobile

Spent one night here while visiting family in the area. Hotel is recently remodeled. Courtyard area with pool is well maintained. Rooms were surprisingly quiet given busy location. Only problems were we had a room where the A/C did not seem to cool the room down and our tub had a non-functioning drain. Not too big a deal since we only spent one night there. When I told the front desk upon checkout about these issues so they could correct them for the next guest, they were very apologetic and even gave me Marriott rewards points for the inconvenience. Would stay here again for our next visit to the area.

Stayed July 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Anaheim Buena Park

Address: 7621 Beach Boulevard, Buena Park, CA 90620
Phone Number:
Location: United States > California > Orange County > Buena Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 19 hotels in Buena Park
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Anaheim Buena Park 3*
Official Description (provided by the hotel):
The Courtyard Anaheim Buena Park, CA Hotel features a newly-renovated lobby with inviting, flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest news and weather conditions via our GoBoard(R). The highlight of our lobby experience is The Bistro - Eat.Drink.Connect.(R), which provides guests with healthy food and beverage offerings in the morning and evening dinner service with cocktails. Ideal for business and wedding guests alike, stay with us and experience our spacious, newly-renovated guest rooms, designed for comfort and convenient functionality. Our Buena Park hotel near Anaheim is just two blocks from Knott's Berry Farm and a short drive from Disneyland. We're also conveniently located near the Anaheim Convention Center, Honda Center and Angel Stadium. During your visit, enjoy our well-equipped fitness center, outdoor pool and full-service business center. Your stay at our Courtyard Anaheim Buena Park Hotel is sure to be more comfortable, more productive and more enjoyable than ever before. ... more   less 
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Also Known As:
Courtyard By Marriott Anaheim Buena Park Hotel Buena Park
Courtyard Buena Park
Buena Park Marriott
Buena Park Courtyard

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