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“Great Hotel in great location” 5 of 5 stars
Review of Radisson Suites Hotel Buena Park

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Radisson Suites Hotel Buena Park
3.0 of 5 Hotel   |   7762 Beach Blvd, Buena Park, CA 90620   |  
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Ranked #9 of 19 Hotels in Buena Park
Warragul, VIC
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
“Great Hotel in great location”
5 of 5 stars Reviewed May 8, 2013

We stayed for 6 nights and we very happy with the manager at reception who was very welcoming. When we walked into the room which was right next to the pool we felt we had a good deal. Last suite hotel we stayed at was ok but the room was a little small, this room was great, large two rooms as we had 3 kids between 7 and 12.
Overall I would recommend this place to everyone, free breakfast, including eggs and omelettes, plus the usual American sweet breakfast items, easy 10 minute walk to Knotts, easy travel to Disneyland. We were here for the large group that stayed, cheer squad and school bands or similar, a little noisy but they were kids having a good time and security appeared to be on top of things so no big deal at all.
Wireless internet was good all the time, with great signal strength from our location which was room 102.
Price very good, staff very good, breakfast staff very friendly, pool and spa great and the place is just neat and tidy all the time. NO noise from road or neighbors.
We will be back to the USA in near future and this hotel will be back on the list to stay. Thank you.

Room Tip: Stay in pool view room, close to pool and front entrance and car park.
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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632 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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English first
New York City
Top Contributor
165 reviews 165 reviews
13 hotel reviews
Reviews in 50 cities Reviews in 50 cities
87 helpful votes 87 helpful votes
1 of 5 stars Reviewed May 6, 2013

We arrived at the hotel at 9 PM after spending the day at Disneyland. All we wanted to do was sleep because we were leaving early AM for Los Angeles. There was a tour group in the lobby when we arrived. Our room had no coffee. At 12:30 AM security came to our door and stated that my husband and I were having a wild party and making too much noise. We spoke to someone at the front desk who stated that the room below stated that we were "walking too loudly". This is what you wake me up for in the middle of the night? Really? Why did I receive two different stories. At 5:30 AM, I got up to use the bathroom and there was a huge water bug upside down on the bathroom floor. I called the front desk, spoke to a woman who identified herself as Angela, the manager, who told me that there is nothing that they can do until after 7 AM. We received, as requested, a 7 AM wakeup call with no follow up regarding the bug situation. We checked out with the bug still in the bathroom. We complained to a REAL manager who refunded our money for the night. Apparently, the hotel does not have a manager at night. I would not stay there again! We understand a bug can wind up in a hotel room but not to care enough to remove the bug when requested and have no follow up in the morning. I guess they were overwhelmed with the tour grpup.

Room Tip: Choose a room with no bugs.
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dosradissonsuitesbp, Director of Sales at Radisson Suites Hotel Buena Park, responded to this review, May 9, 2013
Dear Welovetraveling23,

I am very sorry to hear that your stay with us was not so pleasant this past time at the Radisson Suites Hotel Buena Park! We do value the comments and feedback of all of our guests to ensure we can make The Radisson Suites Hotel Buena Park the best place to stay.

I am aware of the situation that you faced that night and I do understand that the front desk manager went over the mistakes that were made in regards to the "noise" incident that was reported by the guests in the room below you. The correct procedure would have been to call your room to report to you about a noise complaint from another guest to give you a warning before security would come knocking on your door (I am also aware that he did not identify himself).

As for the huge water bug in your room, again, that was a lack of procedure on our end and that problem should have been taken care of as soon as possible when you called the front desk and there is no excuse for that. We did drop the ball on our end.

As you were made aware and experienced when you spoke to our front desk manager, Melissa, and were refunded your money for that night, all Carlson/Radisson properties have a 100% Guest Satisfction Guarantee which states the following: If you aren't satisfied with something, please let one of our staff know during your stay and we'll make it right or you won't pay. It's guaranteed.

We have noted your comments and these matters were discussed, addressed with all of our management team and the appropriate corrective training took place to prevent this from happening again! We take pride in our hotel, customer service, and attention to details to ensure our guest have the best experience here.

Though I know that you stated that you would not stay with us again, I do hope that would give our hotel and staff the opportunity to host you again while visiting the Buena Park/Orange County area.

Again, on behalf of the staff here at the Radisson Suites Hotel Buena Park, please accept my sincere apologies.

Warm Regards,

Dennis Banks
Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
4 of 5 stars Reviewed May 4, 2013 via mobile

Me and my family stayed recently and we loved it!!!!!!!!! Great pool area, loved the fact that the living room separates from the bed room. Very roomy! Clean and a hearty free breakfast. The location is great. Close to many restaurants, a Walgreens, Walmart, easy access to the beach, hwy and Disneyland. We loved it!! Great for the family. Would definitely recommend.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Diego, California
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 3, 2013

If you're planning on going to Disneyland but also want to take in a couple of other L.A. county attractions then this is the place for you. Conveniently located walking distance from Knot's Berry Farm and a short drive from the Disneyland Resort. The hotel offers a shuttle that takes you to Disneyland. The hotel is well kept and the rooms have a great layout.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed April 28, 2013 via mobile

my family really enjoyed our stay at The Radisson. lts a very close walk (2-3 blocks or so) to knotts berry farm, so we saved $ on KBF parking. the rooms were clean. the beds were comfortable and roomy. the FULL breakfast buffet which began at 630am was awesome. oj, coffee, cranberry juice, eggs, bacon, sausage, pancakes, fruit, cereal... and LOTS more!! staff was very friendly and made you feel welcomed. we will be back and will def recommend to our family n friends!

  • Stayed April 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Contributor
47 reviews 47 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed April 28, 2013 via mobile

Stayed here many times each time very satisfied. Especially for kids. They have nice rooms equipped with microwave and refrigerator and couch that turns into bed for that extra room needed!
Good job Radisson on keeping US big families together and cost affordable!
Oh and Awesome full breakfast buffet which is part of your stay!!!

  • Stayed April 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saratoga, CA
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 26, 2013

Stayed for only one weekday night to meet up with a school group. Probably very busy during the summer and on the weekends. Spanish architecture and mature landscaping with a lovely courtyard. Exterior hallways. Rooms have modern upgrades, including decor and was surprised to see the large size of the suite (two dbl. beds plus sleeper sofa). Two queen beds would have been better. Two separate rooms (two T.V.s!) lends itself to a spacious stay. Asked for a very quiet location, upper floor and was not disappointed. View was of the Medieval Times building. Seems very convenient to other attractions, i.e., Medieval Times, Wax Museum (across the street). Dining area is very casual, but has a variety of restaurants nearby, eg., Claim Jumper, Ihop. Quality of the food is not gourmet, but quick and convenient. Service is friendly. Free breakfast buffet is a great value for the stay. Called directly for their reservations and was quick, friendly and easy. Front desk staff was very efficient. Would stay again if ever in the area.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radisson Suites Hotel Buena Park

Address: 7762 Beach Blvd, Buena Park, CA 90620
Phone Number:
Location: United States > California > Orange County > Buena Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 19 Hotels in Buena Park
Price Range (Based on Average Rates): $
Hotel Class:3 star — Radisson Suites Hotel Buena Park 3*
Number of rooms: 201
Reservation Options:
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Also Known As:
Radisson Hotel Buena Park
Radisson Buena Park
Buena Park Radisson

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