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“Fab place” 5 of 5 stars
Review of Best Host Inn Buena Park

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Best Host Inn Buena Park
2.5 of 5 Hotel   |   8530 Beach Boulevard, Buena Park, CA 90620   |  
Hotel amenities
Ranked #3 of 19 hotels in Buena Park
Chesterfield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Fab place”
5 of 5 stars Reviewed 2 days ago NEW

Booked into this hotel after experiencing an awful nights stay at a previous location.. a complete opposite... lovely welcome from Albert who even apologised for our bad experience in an unrelated establishment... complimentary refreshments, a welcome basket in the room which was clean with a fridge, microwave and coffee making facilities, plenty of toiletries and 2 huge beds! Perfect for families, even though next to the road we still slept soundly! Plenty of choice at breakfast which was included, a nice little pool, perfect location, would definately stay here again! More hotels/inns should take a leaf out of this book!! Cant praise this place enough! Thankyou,.. Annie, Kev, Deb, Kev.

Room Tip: We stayed in a refurbished room.
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  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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179 people have reviewed this hotel

Traveler rating
    85
    56
    9
    18
    11
See reviews for
91
19
10
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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  • French first
  • Japanese first
  • Portuguese first
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English first
Anaheim, California
1 review
5 of 5 stars Reviewed 2 days ago NEW

It's hard to find a nice hotel with a nice spa for a decent price around here. This room was beautiful and the spa great. A romantic room. The lighting is cool and they have a mirror on the ceiling over the bed. Comes with a refrigerator, nuker, coffee pot. Also has blow dryer and iron. I plan on staying there again. They have breakfast in the morning which was ok, but the earlier you get to breakfast the better the selection of food. I got there late and there wasn't much left to choose from. My fault for being lazy. I will be a repeat customer for sure....oops, I already am! Back a few months ago, I rented the exact same room and back then, I wouldn't have been able to leave a super good review. Since then they renovated the room to be what it is now. You did a great job at making that room look gorgeous! I couldn't believe it was the same room! A definite improvement over the last time I saw it! The air conditioner works real good now too.

Room Tip: I don't have any tips except get to the breakfast room early if you want a good selection of foo...
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waihi Beach, NZ
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Overall this property met my expectations. It is across the road from Knotts Berry Farm and they also provided a shuttle to Disney land for both days we went. Have an excellent pool area and a very good breakfast. Appreciated the welcome pack and the wine was very good. Our renovated room was ok. Still outdated but was tidy and comfortable. Overall the property just needs finishing off and a good spit and polish. The room was cleaned daily but the same grime was in the lift and stairwell for the three days there. But it was a great price for a place to sleep as we were theme parking for every day and half the night. You will have a laugh when dealing with Albert at the front desk.

Stayed August 2014, traveled as a couple
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 6 days ago NEW

I reserved a room for 3 nights at your hotel for August 7 through August 10, 2014. I called the night of August 7th to update my credit card number because I wanted to use a different credit card. It was not because I didn't have funds in the other card I initially booked the room under. I was told by the operator who was a male that I needed to go online and change the reservation credit card because I had made it online. When I did this I noticed my reservation was cancelled. I do not know why I was not told of this when I called the first time. When I called back to ask why, the operator who sounded like he was too busy to take his time to talk to me, simply said he would take my new credit information. He then told me that the other card had been declined and that is why it had been cancelled. I don't know why it was declined because I had funds on this card. I called the next morning to make sure all was okay because the operator the night before had given me an uneasy feeling. This time the male I spoke said my reservation had been cancelled and I only had 2 nights at the hotel, instead of 2. How the heck was the room cancelled from the night before to the next morning?? Why wasn't I told about this at either time I called on the phone? I was not called or emailed on this at all to inform me. So if I had shown up to California I wouldn't have even had a room. The guy said he would work it out with you, the manager, when you got in and fix it and get me another night as I originally booked. What I didn't understand is how you charge the night before for the room for just 1 night and my credit card was declined and then the new one wasn't even charged? Both cards had the funds by the way.
So at 3pm on the day I am on my way to California I am told that now I don't have 2 nights, I only have 1. They also added that the General Manager wasn't in that day after all because he had worked all day the day before ??? Luckily, I was able to obtain a room elsewhere but this was just poor customer service.
I have worked for Hilton hotels for 15 years and I know that I can't expect you to be at that standard but several things would have been key to resolve this issue.
The most interesting part of this was when I showed up at the hotel, the one night had been already charged or authorized on guess which card?? The original card you had declined me on. How the heck did that happen if I didn't have the funds? And if this was correct then why was my reservation cancelled. The gentlemen proceeded to tell me the hotel had called me several times. We checked the number and email on file and both were correct. I never, ever received a phone call from anyone at the hotel except that day when the front desk person called to tell me I only had 1 room. And if you had called why didn't someone tell me about this when I called on Wednesday night???
On top of things you authorized a $50 for a remodeled room???? One of the beds sheets had hair all over on a pillowcase and duvet. The door to the bathroom was loose and falling off. It was definetly false advertising that this room was remodeled and on top to charge this deposit.
. The worst part of everything was your incompetent staff. At no time was anyone able to give me any explanations on what had happened. Or ask how else they could help or even apologize. They just looked at me with a deer in headlights look. I suggest if you aren't going to be at the hotel, you put someone in charge that will be able to handle guess issues with authority and respect.
I emailed the General Manager and have yet to hear from him.

Room Tip: Stay elsewhere don't be fooled by proximity to Knotts Berry not worth it.
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  • Stayed August 2014, traveled with friends
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed 1 week ago

You get good quality compared to the costs. Very good breakfast. The room was clean, daily maid service. Nice and helpful staff. Also great to have access to refrigerator and a coffee-machine. Minus for bad waterpressure and for slow/partially not functionin Wi-Fi.

Stayed August 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed 1 week ago

After spending a somewhat disappointing (and overpriced) evening at the place across the street, my expectations (at over $100 less) where not too great.
My first surprise was the excellent assistance provided by Tiffany who managed to switch my party to another room when we discovered that the original room could only be accessed by stairs (and my wife is disabled, which I had mentioned while booking the room). This, despite there being not other rooms available. (I guess being a pleasantly disappointed guest rather than an upset one didn't hurt).
Then, when I got to the room I found it to be significantly nicer and with more amenities than expected. Later I even noted that the climate control unit was quieter as well!
After a good night's sleep, we chose to skip the breakfast (our choice, though it looked fine) and went to the check out. The management possibly might want to consider adding a second clerk at the desk, but Albert did a fine job juggling his customers pleasantly and efficiently, even the pushy (being a jerk because his credit card had been denied...NOT the desk clerks fault).
All in all, a good experience.

Room Tip: Book early, be pleasent
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  • Stayed August 2014, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California, United States
1 review
5 of 5 stars Reviewed 1 week ago

Seriously, this Inn it's even better than the reviews could say. I stayed there with my girlfriend for 2 days when we're visiting L.A.
First the location is very nice, near from good restaurants and general stores (besides the theme parks).
The rooms are super clean, spacious, great beds and shower, also the TV does the job.
The breakfast couldn't be better, seriously, waffles, syrup and some fruits in the morning and you're ready to go. The staff was great with us, very kind and helpful.
Wi fi works great, we won a basket with some chips and drinks.
After all the price looks VERY cheap, because honestly, this is the best inn that i've ever stayed.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Host Inn Buena Park

Address: 8530 Beach Boulevard, Buena Park, CA 90620
Location: United States > California > Orange County > Buena Park
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 19 hotels in Buena Park
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Host Inn Buena Park 2.5*
Official Description (provided by the hotel):
Newly remodeled guest rooms with double queen beds. All rooms have a refrigerator, microwave, coffee maker, iron, ironing board, hair dryer, vanity mirror, and an in-room digital safe. The mini suites in addition have each a cabinet, wet bar, toaster, dishes and silverware. We offer free parking, hot breakfast, beverages, and snacks in the lobby. We also offer free shuttle rides to Disneyland, Knott's Berry Farm, Medieval Times, and Pirates Dinner Adventure in Buena Park. ... more   less 
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