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“Worst room ever!” 1 of 5 stars
Review of Quality Inn Buellton

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Quality Inn Buellton
2.0 of 5 Hotel   |   630 Avenue of the Flags, Buellton, CA 93427   |  
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Ranked #1 of 7 Hotels in Buellton
Berkeley, CA
1 review
“Worst room ever!”
1 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed at this hotel because my daughter and I were traveling with our dog and the wonderful experience we had with quAlity suites in SLO. Not even close. Must have been in the unrenovated section. The hallway carpets were filthy, the room had a musty mildew odor, the desk chair was broken, and the linens were old and questionably clean.

On the other hand. The bathroom was very nice and obviously recently renovated. With a vacancy sign and the pArking lot less than a quarter full, one has to wonder whether it's because of the dog that we were given such a terrible room! Pet owners beware!

Stayed April 2015, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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52 reviews from our community

Traveler rating
    23
    15
    12
    0
    2
See reviews for
12
19
1
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Portuguese first
  • Any
English first
Vancouver, Canada
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Very good deal for a newly renovated hotel. Bed was super comfortable and facilities very clean. Hot breakfast was decent. Free parking (safe area), Free wifi. Staff very friendly and helpful at check-in. Located just 5 minutes away from Solvang.

  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel I, General Manager at Quality Inn Buellton, responded to this review, 4 days ago
It is so nice when we get to hear a guest is happy with what we are doing at the Quality Inn Santa Ynez Valley. Thank you for taking the time to write down your comments. We are excited to say, our renovation is not yet done, so if you liked what you saw, just wait. There are so many more surprises around the corner. We will be happy to hear what you think if you are able to make it back down here from Canada! In the meantime, thank you for visiting us and enjoying the Central Coast of California!
Sincerely,
Daniel Ibarra
General Manager
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Sunnyvale, California
1 review
5 of 5 stars Reviewed 1 week ago

Great place to stay outside of Santa Barbara. Very happy with the accommodations for the price. Right off the highway, and the rooms were clean and the breakfast was great. Happy I stayed here for the night and would stop off again here.

  • Stayed April 2015, traveled with friends
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel I, General Manager at Quality Inn Buellton, responded to this review, 4 days ago
Thank you for your kind review. We are happy your room was up to your expectations and you enjoyed your morning breakfast. We are excited about the changes, the redesign and the new pool as well as other amenities. Keep an eye out for these changes, we think you will love them. Please come and visit us again soon.
Sincerely,
Daniel Ibarra
General Manager
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Brea, California
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Pros, is conveniently located within 5 miles from the town of Solvang, the free morning breakfast is decent, consists mostly of pastries, coffee/juice, and a waffle maker.
Cons, our room was on the first floor facing the freeway, and it was a bit loud even with the window closed. Our room was outdated, and the sink was plugged up, when I told the manager on duty he said it was because they are remodeling there rooms, and our's is the room that hasn't been remodeled yet..lucky us:)
Just make sure you get a remodeled room, and your not facing the freeway, and you'll be fine:)

  • Stayed February 2015, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel I, General Manager at Quality Inn Buellton, responded to this review, 4 days ago
Thank you very much for taking the time to review us. We are very appreciative when a guest takes the time to tell us what they think. We look at every comment and try and build on the foundation we already have. We are sorry you missed the hot bacon, sausage, eggs, hot cereal and other items. We usually hear such raving reviews of our breakfast and I am not sure what happened on your morning. We will work to do a much better job at that, thank you. Yes we are remodeling but there is no excuse to have a room not be 100% functional. We sincerely hope you will give us another shot!
Kind Regards,
Daniel Ibarra
General Manager
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Washington DC, District of Columbia
Top Contributor
65 reviews 65 reviews
13 hotel reviews
Reviews in 35 cities Reviews in 35 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for one night last February on a trip to Solvang. Booked this hotel because of the good reviews and we we're satisfied! We got a room near the lobby (make sure you don't get the rooms at the bottom floor it might get noisy down there) and it was clean, with a flat screen TV, well lighted and well equipped with toiletries. We had a good sleep and enjoyed our continental breakfast buffet (bacon, eggs, sausages, fresh waffles, cereals, pastries, apples and bananas, milk, juice and coffee). It is only 10minutes away from Solvang plus there's a gas station just in front of the hotel! The staff and their manager were so friendly and accommodating. Stay here and you'll not get disappointed!

Stayed February 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel I, General Manager at Quality Inn Buellton, responded to this review, 4 days ago
Thank you very much for your "Awesome" review!!!! It is very nice of you to take the time to write about us and we are so happy you enjoyed the hotel. We especially get excited when our guests enjoy the breakfast. We like to think you had a great start to your day. As you probably noticed, there is a lot going on in our neck of the woods. The hotel is getting a lot of attention with new tile, new room design, and a NEW POOL! We are excited to be the number one Tripadvisor hotel in the area and only look forward to serving you, our guest, the best way we can. Thank you again for your kind words!
Sincerely,
Daniel Ibarra
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monterey, California
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 12, 2015

Stayed here 3 nights on a Sideways tour with my buddy from Australia, found the hotel clean comfortable, checkin and staff very friendly.
Beds very comfortable, no road noise in our quiet room.
Breakfast every day very satisfying.

Well done all the team

Room Tip: Booked on Priceline, only $69 per night.
See more room tips
  • Stayed March 2015, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel I, General Manager at Quality Inn Buellton, responded to this review, 4 weeks ago
Thank you so much for your kind review. I really appreciate you taking the time to tell us that you found the hotel to be worth your visit and our staff treated you well. We are very happy about how much our guests enjoy our plentiful breakfast and take pride in the nice comments we receive, so thank you for that. Please come back and see us again soon!
Sincerely,
Daniel Ibarra
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, California
Top Contributor
65 reviews 65 reviews
11 hotel reviews
Reviews in 32 cities Reviews in 32 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 8, 2015

This is a good choice for the area. Staff was very friendly and helpful. Hotel is going thru remodel. The common areas need updating but assume this will happen after the rooms are done. Easy on and off the freeway and close to the tasting rooms.

  • Stayed March 2015, traveled as a couple
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel I, General Manager at Quality Inn Buellton, responded to this review, 4 weeks ago
Thank you for taking the time to review us! We sincerely appreciate you recommending us to other visitors. Yes the hotel is going through some big changes with the entire inside being remodeled and the outside getting a face lift as well as the addition of a NEW POOL! but we are very happy to report the work is almost done and our guests are already commenting on how wonderful the hotel looks. Thank you for noticing. Come back and visit us again soon!
Sincerely,
Daniel Ibarra
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn Buellton

Address: 630 Avenue of the Flags, Buellton, CA 93427
Phone Number:
Location: United States > California > Buellton
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Buellton
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Buellton 2*
Number of rooms: 60
Official Description (provided by the hotel):
Weekly & Monthly rates available. Kitchen utensils available on limited basis at front desk. ... more   less 
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Also Known As:
Quality Inn Buellton Hotel Buellton
Buellton Quality Inn

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