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“Great hotel!” 5 of 5 stars
Review of DoubleTree by Hilton San Francisco Airport North

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DoubleTree by Hilton San Francisco Airport North
3.5 of 5 Hotel   |   5000 Sierra Point Parkway, Brisbane, CA 94005 (Formerly Radisson Hotel San Francisco Airport Bay Front)   |  
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Ranked #1 of 2 Hotels in Brisbane
GreenLeadersBronze level
San Francisco, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Great hotel!”
5 of 5 stars Reviewed August 17, 2014

We picked this hotel since it was near Candlestick for the Paul McCartney concert. The staff here were very friendly and helpful. The room was spacious, clean with very comfy beds. Restaurant service was excellent, but food was pricey for just OK food. I would stay here again, though. Overall, a great stay!

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason D, General Manager at DoubleTree by Hilton San Francisco Airport North, responded to this review, August 21, 2014
J L:

I am glad you enjoyed your stay with us. It was sad for us to see the last event at Candlestick however there is still great reasons to stay with us.

Regards,
Jason Dorfman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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145 reviews from our community

Traveler rating
    72
    48
    19
    5
    1
See reviews for
35
38
3
55
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Brisbane, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2014

I thoroughly enjoyed my time at this hotel. I was greeted by the most friendly staff and the warm cookie was just delicious! And they are unlimited. I had quite a few during my stay! The cleaning service was wonderful, friendly, helpful. AND this hotel had the most comfortable hotel beds that I have ever experienced! The view from our hotel room was spectacular. Very close to the freeway, which was very convenient and the uber/lyft ride into the city wasn't too expensive. The only thing I felt this hotel lacked was a complimentary breakfast. However, that is not a big enough issue for me not to return to this hotel again. JUST FABULOUS!

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason D, General Manager at DoubleTree by Hilton San Francisco Airport North, responded to this review, August 17, 2014
Jenna S:

Thank you for staying with us and filling out such a nice review! We hope to see you again soon.

Regards,
Jason Dorfman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 13, 2014

This Double tree is in a great location. It was easy to get to from Downtown and the west coastal area. It is 5 minutes from the airport which was great for our early flight. They do not charge extra per night for parking which was an extra bonus considering all the parking we paid for visiting downtown and other tourist areas. The hotel was clean and the staff were very helpful. The only thing that needs improving is the mattresses. They were too firm for us.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason D, General Manager at DoubleTree by Hilton San Francisco Airport North, responded to this review, August 17, 2014
Tammy J:

Thank you for staying with us. I am glad you enjoyed your stay. We are going to have a complete guest room renovation starting in Nov at which time we will have all new mattresses. We hope to welcome you back to experience them!

Regards,
Jason Dorfman
General Manager
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Kingston, Jamaica
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 11, 2014

I have stayed at hotels close to airports in the past and the experiences have not been very pleasant so I was really pleased that the DoubleTree exceeded my expectations. The staff was extremely plesant and helpful and my room was very spacious, clean and came equipped with a fridge, miocrowave etc. These proved to be really useful. I highly recommend this hotel to anyone looking for good value for their money.

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason D, General Manager at DoubleTree by Hilton San Francisco Airport North, responded to this review, August 12, 2014
Novelette M:

Thank you so much for the nice feedback regarding your stay. We hope to welcome you back soon.

Regards,
Jason Dorfman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
Reviews in 26 cities Reviews in 26 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 9, 2014

The hotel is convenient for the airport with a good shuttle bus service regularly. This is handy too to get on the BART to go downtown.
The rooms are very nice and clean and the lobby is very nice with friendly staff.
The breakfast is excellent and well worth getting. The cocktails in the bar are very good. The barman even made us ones that were not on the menu.

  • Stayed July 2014
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason D, General Manager at DoubleTree by Hilton San Francisco Airport North, responded to this review, August 12, 2014
aodhanomaonaigh:

Thank you so much for taking time to fill out a review of your stay. I am glad you enjoyed your stay with us. We are rolling out a new menu this month so we hope you can come back to experience something new.

Regards,
Jason Dorfman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chandler, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 7, 2014

Booked two rooms for a family trip. Good hotel, generally speaking, good reservation, good Front Desk Manager. But the front desk staff may need to improve their attitude a little, avoid eyes rolling; they needed to read the reservation notes. It was a long drive before we arrived.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason D, General Manager at DoubleTree by Hilton San Francisco Airport North, responded to this review, August 12, 2014
Edward W:

Thank you for staying with us and filling out a review of your stay. I am sorry to hear your feedback regarding one of our front desk agents. This is not the attitude that we strive to provide. I will certainly follow up personally to ensure this doesn't happen again. I am glad everything else with your stay was satisfactory.

Regards,
Jason Dorfman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed August 5, 2014

Great rooms, lots of space. Warm cozy beds. Clean and well kept. Fluffy pillows. Easy access to the highways. Parking fills up quick. Restaurant is over priced, $18 for hot continental breakfast is ridicules. In room coffee was good, lobby coffee sucked. Staff nice and helpful.

Stayed August 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason D, General Manager at DoubleTree by Hilton San Francisco Airport North, responded to this review, August 12, 2014
mark s:

Thank you for staying with us and filling out a survey. I am glad you found the room to be clean and cozy. I will check in to the morning coffee that we put out complimentary before 8am.

Regards,
Jason Dorfman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton San Francisco Airport North

Address: 5000 Sierra Point Parkway, Brisbane, CA 94005 (Formerly Radisson Hotel San Francisco Airport Bay Front)
Phone Number:
Location: United States > California > Brisbane
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton San Francisco Airport North 3.5*
Number of rooms: 210
Reservation Options:
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Also Known As:
Radisson Hotel Brisbane
Radisson Brisbane
Brisbane Radisson

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