All of the recent reviews of this hotel are spot on. We stayed Christmas Eve and the night of Christmas Day. Not sure if they were fully booked but it was very quiet both nights other than a dinner party going on in the central atrium that could not be heard at all from our room. The rooms in this hotel are quite spacious (seemed bigger even than other Embassy Suites in which we have stayed) and nicely furnished/decorated. Quality toiletries (Crabtree & Evelyn soap/lotion/etc) are provided. It was clean. The shower head was nice and high for us tall people with no hot water issues. There is plenty of free parking under the hotel. We did not take advantage of the comp breakfast but the eating area appeared to be a good size, which is often a problem in other hotels that offer this. It is definitely in a great location right next to a big mall and plenty of restaurants nearby. The bed was extremely comfortable but the pillows were odd (kind of lumpy) and not very comfortable. There were several on the bed and I could not find one that worked for me. Bring your own pillow if you can as otherwise it's a good night's sleep there.