We stopped by at opening time to see if we could eat later that evening and were told we didn't need a reservation if we wanted to eat in the 'Fireside' room next door to the main dining room. We found the lighting in the Duck Club dining room a little too bright, while the Fireside room had a huge fireplace and much softer lighting (better to see the amazing view out the big window).
What we didn't know was that the one and only waitress in the Fireside room was responsible for all the room service deliveries as well, which is why she was gone for very long stretches of time. The fact that she was so sweet and hard working (for example, asking if we wanted our shared entree split by the kitchen onto two plates) made sitting and staring at an empty table for 45 minutes (we never received glasses of water or bread) with two empty wine glasses on it even stranger than it already was.
And it didn't help that there was a great deal of fussing involved in setting up a table, filling water glasses, etc., for eight people while we were waiting. We called one of the staff members over to our table to point out that we were waiting 20 minutes for two more glasses of wine and our entrees, and he very kindly explained that our waitress would be back as soon as she was finished with her room service deliveries!
The bartender finally figured out that we were feeling pretty spare (we were actually thinking of calling it a night) and brought us the wine we'd ordered. My pinot noir $15 glass of wine tasted off (corked or something) and I called him back over and suggested he taste the wine. He did. He picked up my glass of wine from the table and tasted it!
It was a very strange dining experience with excellent food.
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