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“No Customer Service” 1 of 5 stars
Review of Super 8 Blythe

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Super 8 Blythe
2.0 of 5 Motel   |   550 West Donlon St, I-10 Travel E & W off Lovekinn, Blythe, CA 92225   |  
Hotel amenities
Ranked #6 of 15 hotels in Blythe
Calhoun, Georgia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
16 helpful votes 16 helpful votes
“No Customer Service”
1 of 5 stars Reviewed February 5, 2014

My husband arrived at the hotel, exhausted after a long day of travel. The reservation was made shortly before he arrived and the clerk was given the confirmation number but she said she could not check him in until it came in on their end, so he didn't mind waiting a few minutes. After 15-20 minutes, he asked to go ahead and get into the room and would be glad to give her his credit card number in case the pre-paid reservation never came in. Nope - that wouldn't work! She called the manager of the hotel several times who never answered her phone. Super 8 customer service was no help whatsoever. They said they could come up with some sort of resolution by in 5-6 days. Unbelievable! I even offered to forward the confirmation email to her. No, that wouldn't work either. Finally, after 35 minutes, the reservation finally came in and he was able to get into the room. This hotel should be a little better equipped for circumstances like this and someone in charge should be available when the front desk clerk has no idea what to do.

  • Stayed February 2014, traveled on business
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ana M, General Manager at Super 8 Blythe, responded to this review, February 20, 2014
Thank you for taking the time to write a review of your husbands stay with us. I do apologize for the front desk agent she is still new but has been retrain on this kind of situations. When reservations are made thru 3rd partys as it was in your husband's case it depends on how fast thier server pushes it thru to our server and how fast our server pushes it thur to us. So yes sometimes it can be a few mintues depending on the weather also. But She has been spoke to. And in my case I do apologize I was unavailable at the moment, I called her back within 10 mins and she told me she had handle it. But I am very sorry and I hope that you will come back and visit with us again soon.
Sincerely
Ana Mendez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Additional Information about Super 8 Blythe

Address: 550 West Donlon St, I-10 Travel E & W off Lovekinn, Blythe, CA 92225
Location: United States > California > Blythe
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 15 hotels in Blythe
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Blythe 2*
Official Description (provided by the hotel):
Come join us at Super 8 Blythe hotel, near Colorado River Recreation Center. Located off Interstate 10, our pet-friendly hotel is a great home base for exploring California and Arizona attractions. We serve free SuperStart continental breakfast each morning at our Blythe hotel, and offer free High-speed Internet access so you can catch up on email or look up local events from your hotel room. When the weather gets hot, cool off with a swim in our seasonal outdoor pool. Heat up a snack in your in-room microwave or store leftovers in your refrigerator. We offer free parking for your car, bus, truck or RV and guest laundry facilities for your convenience. Kids 17 and under stay free with an adult.LOCAL ATTRACTIONSOur Blythe hotel is just three miles from the Colorado River, where you can fish, boat or swim. The Colorado River Recreation Center is just four miles away offering opportunities for outdoor fun from canoeing and jet skiing to archery and skeet-shooting, plus dune buggy rentals and more. Explore the beautiful Southern California desert region to see unique rock formations and plant life. You can see the many wildlife species of the Sonoran Desert at Cibola National Wildlife Refuge, just 25 miles from our hotel. If you are a birdwatcher, head to Kofa National Wildlife Refuge in the nearby Kofa Mountains to see a wide variety of river birds and other desert creatures.DINING OPTIONSThere are many restaurants within walking distance of our hotel in Blythe, CA, including Denny's Restaurant and other fast-food options. If you are in the mood for Mexican cooking, head to Rosita’s for authentic Mexicali flavors. Enjoy home cooking at Steak And Cakes, or try the Chinese dishes at China Garden Restaurant. The Waterhole Sportsbar & Grill is also nearby. ... more   less 
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Also Known As:
Super Eight Blythe
Blythe Super 8
Blythe Super Eight

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