We stayed here during HSU graduation, so the room rates were high. We have previously stayed at three other properties in Arcata, and we think this is the best value.
The property is fairly new. The rooms are spacious and comfortable, although some construction defects are apparent. In our room, the floor was not level, and the drywall corner bead was separating from the wall. On the other hand, we had the quietest room in the hotel, as it did not adjoin another room.
Other reviewers have commented about the front desk staff. This is the busiest weekend of the year, and they should staff the front desk to handle the demand. Unfortunately, they did not, so the desk staff was trying to wait on a line of guests, answer phones, and direct other staff to meet guest needs. Under the circumstances, they were probably not at their best. While not quite rude, they weren't personable or friendly.
We did not have a problem with rowdy guests, although some of the other guests that we spoke to indicated that there were some problem guests on other floors. Again, it seemed that staff was spread too thin to effectively handle problems. I suspect that if you stayed some time when the hotel was not 100% full, the service might be better.
- Official Description (provided by the hotel):
- Enjoy a fun and relaxing stay at Humboldt County's premier luxury hotel. Blue Lake Casino & Hotel offers affordable, spacious rooms with views of the gorgeous Mad River Valley and pristine forests filled with coastal redwoods! ... more less
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- Also Known As:
- Blue Lake Hotel Blue Lake