I don't want to write a bad review because nothing terrible happened in terms of service. I just felt a bit misled by the website and their lack of pictures, but I suppose that is my own fault.
First of all, it took me a long time to finally decide where to stay in Big Bear. My boyfriend and I wanted to go on a romantic getaway for a few days in the snow. We chose Big Bear Manor Jacuzzi Cabins because they have a 2 person jacuzzi tub. When I saw a map of their cabin locations online I thought the area was going to be spacious. I think I let my imagination carry me away, even though it did say "map not to scale"
But when I think of cabins I think of decent sized stand alone rooms. I had never been to Big Bear before so I didn't know how compact and crowded the south shore is. But the cabins on this property were packed in tight next to each other, even with the one carport parking, it didn't feel much like cabins.
We were in a one bedroom cabin, but I think it's the same size as a studio, so it just felt small since they put up four walls around the king sized bed. there was barely enough room for one person to walk around in the bedroom so we were mostly on the futon anyway.
The fireplace was nice. The jacuzzi was also nice and big. Unfortunately the kitchenette area was right next to the jacuzzi, along with a small table with chairs that were at the end of the jacuzzi. Everything just seemed out of place because it's like we were cooking and eating over the jacuzzi tub. Not really romantic. Especially in the tub, if you just turn your face towards the fire, then that's fine. But if you dont' want to hurt your neck, you can't really avoid the kitchenette. All in all the tub just seemed out of place and therefore not very romantic placed in front of the kitchenette. I understand there's not much room, but then they shouldn't have put in a tub.
I guess I'm just disappointed because it was rather expensive for the weekend nights ($225 per night I think) and because we were also thinking about just renting a vacation rental house/cabin which were the same price but at least you would have the whole house to yourself rather than just a tiny room. I just thought we'd be getting some sort of cleaning service but all they did was empty the trash and replace towels. No cleaning or making the beds.
The other thing is since the tub is so big and they don't have enough hot water, you can only fill the tub half full at a time. Wait 20 mins for the water to get hot again, and then you can fill it all the way. I didn't have any problems with the water getting cold while waiting tho, since I really cranked up the hot water.
The other thing is dont' buy their firewood! It doesn't burn well at all, we ended up using duraflame.
there were several windows, but none had views of anything. one had a view of the cabin right next door, the other was a view of the driveway, and the other was a view onto our tiny tiny porch. i suppose there is nothing to look at when everything is packed in so close. Also, since the alpine snow play is next door, we could hear people screaming and yelling pretty well as they were sliding down the snow.
Overall, size and space was my biggest problem. The room could sleep 4 people since they had a futon, but it would be really really crowded seeing as it was tight for just 2 people. Maybe the studios are better than the 1bedrooms.
All in all, cleanliness was decent. Although our sheets had stains that looked questionable in the middle and on the sides and the pillows need to be replaced.
I wouldn't go back again. I think next time we'll just rent a house or something for the same price.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.