We booked this hotel (Resort) because it was the only place under $140 for one night. We were just going to go up to the Big Bear Octoberfest, and only needed somewhere to sleep off the partying! The front office staff, a man, was very helpful and friendly, I did notice that. It just smells "old". We were directed across the street behind the bowling barn into what looked like old converted apartments. The indoor pool was alittle green and not too inviting. We got in our room and it was about 100 degrees in there, the heater was left on. So we had to stand out in the hallway so we wouldn't melt. Our window was broken, the metal part that connects to the glass, which we called the front desk to let them know in case they tried to charge us for it. The bathroom floor was "soft" and when you flushed the toilet, the new water that was filling up would shoot in a huge waterfall all over the bathroom floor, which we had to put clean towels down so we wouldn't slip on the floor. Although it wasn't a 5 star hotel, or even a 2 star hotel, it served it's purpose for sleeping. It just needs to have some renovation done. It probably wouldn't cost too much money for some paint, some newer bed linens, and basic wear and tear. Some much needed paint on the outside to make it more inviting would be helpful. I probably would only stay here again, if it were the last resort.

Wow, everything you've read in the other reviews is true. The one pool by the main building was shut down and posted by the health department and the other one, which is hidden away in a building across the street was so green that you couldn't see the bottom of the pool. I suspect it was only "open" because the health department didn't know it was over there. We didn't even bother with the jacuzzi.

We reserved a double and they gave us a single. Luckily no one else seemed to be staying there, so there were plenty of rooms to choose from. A family was having a heated debate with the front desk guy when we showed up. They left in a huff. They were the lucky ones.

Our window didn't lock, but there was so much garbage laying around that we were able to find a mop handle that we cut down to size to wedge the window closed. The room smelled and the floor in the bathroom threatened to give way under my feet. I didn't even attempt to use the shower. We met some people in the parking lot who said their water was brown. I think the mattress may have been original to the opening of the "resort". It was hard as a rock and I could feel several springs poking me in the side. The pillows were flat as pancakes.

I think they had HBO and the tv worked, although there was no remote control. I can't think of a single positive thing to say other than it was relatively cheap and within an easy walk of downtown.

I had read many of the reviews about the Thundercloud Resort but didn't think they could possibly have been true (insert laughter here). And when my wife told me she booked an overnight stay there my response was "NOOOOOOOOOOOO !!!" I could tell that there was a chance the reviews I had read may possibly have been true when I first drove into the parking lot. The outdoor pool was completely empty, cracked and broken. It was advertised as heated and it may have been if it had water in it. Everything your eyes fall upon looks old, decrepit, and in bad need of rennovation. After we checked in (there's four of us) we headed to our room. Second sign of trouble: the key won't open the door. They gave us the wrong key (insert more laughter here). After finally getting inside (another mistake) the room looks no better than the lobby. There are several soft spots in the floor where we figure it completely rotted away from age, termites, water damage, or guests tunnelling their way to freedom. Every wall needed painting and the blinds should have been replaced years before. One member of our party hurriedly found the bathroom. Upon completing her mission she informed the rest of us the toilet didn't work and the flush handle wasn't even attached. We went and got the guy from the lobby who came over and fixed it up. I asked him if the handle would now stay attached. He informed me it would. He lied. It fell off later in the day. One of us was so horrified by the entire condition of this "resort" she wouldn't take the risk of using the shower. I was the first one to dare. It take me a solid 5 minutes to get the water to another temperature other than flesh blistering. Advise: Do not get into the shower and THEN turn the water on. If you do have someone with a phone in their hand ready to dial 911. Even though we were there in late May the air temperature was still very chilly. Someone suggested we turn the heat on that night. The response was "Are you crazy?! In the morning, house keeping (if they had any) would find our dead bodies having succumbed to the gas." As one of us was preparing for bed she found a dead spider in her bed; under the sheets. There was a very bright light just outside our room that buzzed so loud I wanted to take a rock and break it. The benches outside in the parking lot were unsafe for use. Sitting on one of these things, if you dared, would have been as daredevilish as bungee jumping. Heck, even burning the benches and tables was probably dangerous; a spark would have assuredly crackled and hit you in the eye. The adertised large bar-b-que? It looked like it had been bombed during the Nazi blitzkrieg in WW II. In the morning we didn't dare consider the continental breakfast. Who knows what sort of disease you would have caught from unsanitary conditions. We were thinking about what the property the hotel occupied could be used for because this place is a bonafide flea bag. A complete rennovation wouldn't do jack. It needs to be bulldozed and rebuilt. But, hey, it was worth the laugh and the memories we now share, albiet, nightmarish ones.

All the reviews are true. It is very poorly cared for. We stayed here since it was the only place available over the memorial weekend. The windows were broken, shades falling off the wall, walls were thin, bathroom and painting was very poorly kept. Paint was peeling off the ceiling in the room. I would not recommend that anyone stay here.