Stayed in Room 108 and one of the beds supports went throught the floor. The second night we put books under the supports to keep the bed even. The floor was very corroded and you can feel the floor moving when walking within the room. The shower door did not close all the way and it didn't lock in place. As soon as you walked out from the shower you were stepping in towels saturated with water. In addtiion, the Fire Alarm cover was hanging and we notice the alarm light was not on. It looked as if someone was going to change the batteries and forgot to do the job and left the cover open. They also advertise an ice machine in the lobby, however, no ice. Had to buy ice out in town for dinks. By the way the indoor pool advertisement, is two blocks away from our room. Not very convenient in 19 degree weather.
No wonder this was the only hotel with vacancies, it was our fifth hotel that night and all others were fully booked. The word RESORT should not be on the title of this hotel. Motel 6 would have been a better deal, but, they were booked also, go figure!
- Also Known As:
- Thundercloud Resort Big Bear Lake
- Thundercloud Hotel Big Bear Lake