This hotel was pretty nice. We stayed there with a family in winter time and it was great to be able to walk across the street for some sledding. The location is fine and right on the lake, though not as close to the main street with the restaurants as some other hotels. There's a pool and not tub but if you stay in the hotel part, you have to cross a street to get there, and it's a bit of a walk in your swim suit. Stay upstairs to avoid hearing too much noise from other guests. It helped that we called ahead and were able to reserve a room on the second floor.

The room itself was just okay, with the usual tacky Big Bear decor. The beds were fairly comfortable though there were not enough pillows in the room. I was very disappointed by the bathroom though. When taking a bath, I noticed hairs floating around and I ended up pulling out a plug of someone else's hair. Pretty disgusting! This definitely didn't meet my expectations, especially since this hotel got so many good reviews on Tripadvisor. I most likely wouldn't stay here again.

We stayed elsewhere last time and were disappointed. I used Tripadvisor this time and found Frontier.

I have a super clean + two teenagers to satisfy and I relied on Tripadvisor when choosing this accomodation.

I wasn't disappointed, all members of my party enjoyed this place. Check-in was easy, room was clean and the hot water hot. The fireplace was a bonus, we lit our own fire and it kept the room hot all night.

Cons - noise if you stay in the unit accomodation by the lake (not the cabins)- other guests' noise (above /beside) can be heard in your room if they are noisy.

The hotel is clean and well kept. The staff very friendly and helpful. We have stayed there
a number of times and always happy The hotel is close to the village(walking distance) and their prices are below places in the village. They have rooms close to the lake with patios and general seating for other guests. Call ahead and get the best rate, even better then the net. Any other necessary items are readily avaialable an often free.

It was very nice and central to everything you might want to do. The property was very clean and the staff very friendly and helpful with all our needs. The cabins are really nice and clean. We parked our truck and never had to drive, the village and lake are in walking distance.