We have been staying here for years, and stayed recently to support the staff that has been suffering horribly due to a recent boycott which I will not comment on here. There service is always superb and the rooms charming. The hotel has been undergoing a renovation which is almost done and it is still wonderfully elegant, yet welcoming. It is almost the last bastion of old Hollywood and is a joyous stay. It is wildly expensive, but is a life experience. The Polo Lounge is world famous and the wonderful coffee shop legendary, and the pool restaurant delicious. Most of the staff has been here as long as I have been staying which is more than 30 years. The front of house staff can't do enough for you, and you don't have to be famous to stay here. There are lots of families, foreign travelers, and locals at any given time. No matter who you are, you will be treated very well.