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“The BEST time at this wonderful hotel” 5 of 5 stars
Review of The Beverly Hills Hotel

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The Beverly Hills Hotel
5.0 of 5 Hotel   |   9641 Sunset Blvd, Beverly Hills, CA 90210-2938   |  
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Winter 3 for 2
Ranked #2 of 14 Hotels in Beverly Hills
New England
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
“The BEST time at this wonderful hotel”
5 of 5 stars Reviewed April 28, 2014

I was hesitant to stay at the Beverly Hills Hotel- i was looking for a really 5 star, luxurious property and i have to say I was a little hesitant bc the building looked a little old and a little too pink..From the outside it just didn't quite have what I thought i was looking for. I'm glad i read the reviews on TA and decided to stay there bc it was just perfect. The hotel has such a great old world feel- old hollywood at it's finest. Our room- one of the renovated ones- was perfection- large, every amenity, plush towels and robes, new TV, great sitting area- everything electronic. Really, I was so pleased. We have stayed at St. Regis, Ritz Carlton, Four Season properties and this matched them all. Service was an A plus.From the front desk to house keeping, to the concierge to the pool attendants, they really could not do enough for you here.
And, if you're in LA and you really want to literally bump into MAJOR stars, this is the place to go. In our 4 days there, we ran into 6 very major stars both at the Polo Lounge and by the pool. No one bothered them (including me) but it was really cool seeing one of my favorite actors of all time and one of my favorite musicians of all time AND one of my daughter's favorite musicians of all time all in one place!
I can't say enough good things about the Beverly Hills Hotel. If I ever come back to LA this is definitely where i will stay.

Room Tip: Ask for one of the renovated rooms! I didn't see the bungalows but they seemed nice too!
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  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBeverlyHillsHotel, General Manager at The Beverly Hills Hotel, responded to this review, May 20, 2014
Dear macamc,

Thank you for taking the time to review your recent stay with us. I am thrilled you decided to give us a chance and didn’t let the pink paint scare you away! It's wonderful to know that you enjoyed everything…from your renovated room, to the service, to the overall experience (complete with a few celebrity sightings ... this is always great fun!)

And it's great to know that you will stay with us again during your next visit to Los Angeles. We hope it will be soon.

Best Regards,
Edward Mady
Regional Director of West Coast USA and General Manager
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645 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
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Melbourne Victoria
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed April 27, 2014

We had a beautiful meal at the Beverly Hills Hotel when we were staying in Beverly Hills. The food was lovely and the staff were wonderful. They knew we were celebrating our anniversary and a birthday so they presented us with a dessert which said congratulations for both occasions. It was very thoughtful They also presented us with a timeline of the history of the hotel. I would highly recommend this hotel for a meal.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBeverlyHillsHotel, General Manager at The Beverly Hills Hotel, responded to this review, April 29, 2014
Dear Eddie59,

Thank you for reviewing your recent dining experience at The Beverly Hills Hotel. We are thrilled you decided to celebrate your special occasion with us…and happy to hear that we were able to make it extra special for you.

We hope to see you again in the near future.

Best Regards,
Edward Mady
Regional Director of West Coast USA and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 22, 2014

This is what a luxury hotel stay should be like. Impeccable rooms, beautiful swimming-pool and nice restaurants: the Polo Lounge and the Bar each provided a very relaxed yet vibrant atmosphere which we really enjoyed (staff are fantastic and service is exceptional).
We loved staying here and hope to come back again

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBeverlyHillsHotel, General Manager at The Beverly Hills Hotel, responded to this review, April 29, 2014
Dear ghcomments,

Thank you for taking the time to review your recent stay at The Beverly Hills Hotel. I am very happy to hear you enjoyed your experience with us…from the rooms, to the pool, to your dining experiences.

We very much look forward to your return…and hope it will be soon!

Best Regards,
Edward Mady
Regional Director of West Coast USA and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northampton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 18, 2014

We stayed at this hotel for three nights at the start of our three week California trip. I honestly can't fault it... The location is great, central yet quiet. We booked a premier room, which had a king size bed for my husband and I and a double sofa bed for our 9 year old twins. Whilst our bed was very comfortable, had our twins been a year older they would have struggled to both fit on the sofa bed, something worth bearing in mind if you're travelling with slightly older children. Whilst the hotel has a couple of famous bars, I have to be honest and say that my husband and I didn't feel compelled to go there just because the clientele was slightly older. My highlight was the pool and the restaurant by the pool which opens at 10 and serves breakfast and lunch (not sure about the dinner). It is reminiscent of some of the private beach clubs in the South of France but with better service and more child friendly. All in all this is an excellent and iconic hotel, it is very traditional so if you do want something more trendy in a less formal area try the Mondrian in West Hollywood which we stayed at the last two nights of our holiday.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBeverlyHillsHotel, General Manager at The Beverly Hills Hotel, responded to this review, April 29, 2014
Dear ne M,

Thank you for taking the time to write a detailed review of your recent stay at the Pink Palace. It is lovely to hear how much your family enjoyed their stay with us. The Cabana Cafe is a great option for families and it provides a wonderful alfresco dining experience…I am glad it was the highlight of your stay.

We hope to welcome you back to the hotel this summer season.

Best Regards,
Edward Mady
Regional Director of West Coast USA and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Worcester, United Kingdom
Top Contributor
120 reviews 120 reviews
32 hotel reviews
Reviews in 41 cities Reviews in 41 cities
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed April 6, 2014

I love this hotel, we have stayed hear several times over the years and it never changes, the service is amazing , the staff really can't do enough for you , the rooms are beautiful and the hotel is very clean and off course it's True Hollywood Glamour,

The pool area is beautiful and it's lovely to sit by the pool and have a G & T ( an expensive one , but what do you expect you are in the best hotel in LA) and watch the sun go down.

The spa is also very good all the therapists are amazing.

I really can't say enough, that's why I'm going back to stay in June and I can't wait

Room Tip: They are all very good
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  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBeverlyHillsHotel, General Manager at The Beverly Hills Hotel, responded to this review, April 10, 2014
Dear JillyB371,

Thank you "loving" us, and for your kind words about The Beverly Hills Hotel. It's great to hear that you consistently find our service
"amazing" and our rooms "beautiful" and clean. One of the things that makes the hotel so special is its authenticity and ties to Hollywood royalty. From the legendary pool to the iconic Polo Lounge to the historic bungalows, we feel a tremendous responsibility to preserve and maintain the hotel's storied heritage.

It's also wonderful to kow that you enjoyed your experience in our La Prairie Spa. We are so pleased that you will be returning in June,
and we look forward to welcoming you back then.

Best Regards,
Edward Mady
Regional Director of West Coast USA and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
53 reviews 53 reviews
8 hotel reviews
Reviews in 33 cities Reviews in 33 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 3, 2014

Simply put, amazing, just amazing,,,, every detail is thought of, nothing is too much trouble, everything can be arranged.
The rooms are perfect, space and complete comfort, the bathroom was bigger than most London hotel rooms - I DID NOT WANT TO LEAVE

Room Tip: There is no such thing as a room to avoid here,
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  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBeverlyHillsHotel, General Manager at The Beverly Hills Hotel, responded to this review, April 10, 2014
Dear CraigMuss,

Thank you for taking the time to review your recent stay at the hotel. It's wonderful to know that you found every aspect of your stay to be "amazing." Who could ask for more than that?

We too are sorry you have to leave, but of course you can always return! We look forward to welcoming you back to The Beverly Hills Hotel soon.

Best Regards,
Edward Mady
Regional Director of West Coast USA and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Litchfield Park, Arizona
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 31, 2014

Mercy! What a great hotel! My wife and I stayed here for my sister's 30th birthday party. We had a great time and enjoyed our stay. My only tip is to make a Starbucks run in the morning rather than coffee on site. We had two coffees and a muffin one morning and paid $26. What the what???

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBeverlyHillsHotel, General Manager at The Beverly Hills Hotel, responded to this review, April 15, 2014
Dear Ronny C,

Thank you for your review and I am delighted to hear that you enjoyed your time with us to celebrate your sister’s 30th Birthday. With regard to the price points for coffee and a muffin, I appreciate your candid feedback and will address your comments with the appropriate team members here at the hotel.

We hope to see you again very soon.

Best regards,
Edward Mady
Regional Director of West Coast USA and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Beverly Hills Hotel

Address: 9641 Sunset Blvd, Beverly Hills, CA 90210-2938
Phone Number:
Location: United States > California > Beverly Hills
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Beverly Hills
#1 Family Hotel in Beverly Hills
#2 Spa Hotel in Beverly Hills
#2 Luxury Hotel in Beverly Hills
#3 Business Hotel in Beverly Hills
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Beverly Hills Hotel 5*
Number of rooms: 208
Official Description (provided by the hotel):
The Beverly Hills Hotel is a luxury, five-star hotel, located on Sunset Boulevard in the center of Beverly Hills and surrounded by 12 acres of lush, tropical gardens, exotic flowers, and private walkways. Providing privacy and tranquility in a truly residential setting, The Beverly Hills Hotel is within easy access to the business and entertainment centers of Los Angeles, Century City, Rodeo Drive, and many of the Hollywood studios. The hotel is just a 35-minute drive from Los Angeles International Airport. Referred to locally as "The Pink Palace" The Beverly Hills Hotel is a place to see and be seen, to catch glimpses of famous faces, or to revel in splendid luxury. What makes The Beverly Hills Hotel stand out is its superlative combination of service, a location that offers guests privacy, yet in the heart of a city, and a refreshed facility that, while faithful to the hotel's architectural and interior design traditions, is more dramatically beautiful than ever. ... more   less 
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Also Known As:
The Hotel Beverly Hills
Beverly Hills Hotel
The Beverly Hills

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