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“Five Star Excellence” 5 of 5 stars
Review of The Beverly Hills Hotel

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The Beverly Hills Hotel
5.0 of 5 Hotel   |   9641 Sunset Blvd, Beverly Hills, CA 90210-2938   |  
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Winter 3 for 2
Ranked #2 of 14 Hotels in Beverly Hills
Sydney
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Five Star Excellence”
5 of 5 stars Reviewed January 27, 2013

This is my favourite hotel in the world. The service is perfect, the food is fantastic, the ambience is relaxing and at the same time thrilling. It holds a unique position in Hollywood history and it shows. You'll almost certainly spot a familiar face in the Polo Lounge. Make sure you try their chocolate souffle and the smoked salmon Polo Pizza. Divine!

Room Tip: Stay in a bungalow for the extra special experience.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBeverlyHillsHotel, General Manager at The Beverly Hills Hotel, responded to this review, January 28, 2013
Dear FirstClassSydney,

Thank you for reviewing your recent stay at The Beverly Hills Hotel. It is great to hear you consider us your favorite hotel in the world! I am pleased you felt the history at the hotel, it is still very much alive and this makes it a truly unique and fun experience.

We hope to see you back at the Pink Palace in the near future.

Warm Regards,
Edward Mady
Regional Director of West Coast USA and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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642 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
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Sydney, Australia
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 23, 2013

Even though this hotel was at 100 percent capacity because of the Golden Globes and various celebrity guests, they treated me like I was their only guest. The sign of a truly superb hotel. Every time I stay it reminds me why it is quite simply the best hotel in the world.

Room Tip: there is no such thing as a bad room here!
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  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBeverlyHillsHotel, General Manager at The Beverly Hills Hotel, responded to this review, January 28, 2013
Dear J9_Sydney,

Thank you for taking the time to review your recent stay at The Beverly Hills Hotel. Wow, we are absolutely thrilled that you consider us the best hotel in the world! Thank you for your kind words.

We hope to see you back at The Beverly Hills Hotel soon!

Warm Regards,
Edward Mady
Regional Director of West Coast USA and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malaga, Spain
Top Contributor
240 reviews 240 reviews
33 hotel reviews
Reviews in 45 cities Reviews in 45 cities
207 helpful votes 207 helpful votes
5 of 5 stars Reviewed January 14, 2013

There can be nothing to compare to this Hotel in LA. From the bell boy to receptionists and the courtesy limo to take you down town - this is the only place to stay. Fantastic all round - so close to everything and yet in a quite world of its own. The Pink Palace is one Hotel that we will never forget.

Room Tip: I think that they are probably all good. We certainly liked ours.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBeverlyHillsHotel, General Manager at The Beverly Hills Hotel, responded to this review, January 19, 2013
Dear Stewart1234567,

Thank you for reviewing your stay at The Beverly Hills Hotel. I am pleased you enjoyed your stay with us and think we are by far the best hotel in Los Angeles!

We hope to see you again in the near future.

Warm Regards,
Edward Mady
Regional Director of West Coast USA and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 13, 2013

Amazing hotel, the staff are professional, the food at the Polo Lounge is exceptional! We stayed for 2 nights and it just wasn't long enough.

We stayed in September in a deluxe King room, the bed was so comfy, fantastic block out blinds and the room was rather large. The only negative to point out is the lights in the bathroom are not that great for makeup application :-) Brighter lights and the room would be perfect.

From the moment we arrived the staff went above and beyond - Can't wait to go back!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBeverlyHillsHotel, General Manager at The Beverly Hills Hotel, responded to this review, January 19, 2013
Dear Shelly6827,

Thank you for taking the time to review your recent experience at The Beverly Hills Hotel. I am thrilled to see how much you enjoyed your stay with us.

Thank you for providing feedback concerning the lights in your guestroom, our engineering team will look into this and make the necessary changes.

We can’t wait to have you back! See you soon.

Warm Regards,
Edward Mady
Regional Director of West Coast USA and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Contributor
33 reviews 33 reviews
31 hotel reviews
Reviews in 27 cities Reviews in 27 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 10, 2013

Wow wow wow!

Amazing hotel with amazing history (well... Hollywood history) ;)

What a great hotel experience.

My husband and I were treated like stars from the moment I walked in the door.

All our special requests were fulfilled without a glitch. Room service was impeccable.

People watching by the pool is a lot of fun. Brunch on Sundays at the Jockey club is a riot (we saw many stars)

My hotel of choice when staying in LA!

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBeverlyHillsHotel, General Manager at The Beverly Hills Hotel, responded to this review, January 11, 2013
Dear travelstyle060,

Thank you for providing a review on your recent stay at The Beverly Hills Hotel. I am pleased we were able to “WOW” you! It sounds like you had a wonderful time during your stay. We are thrilled to hear you will be back to visit us.

See you soon!

Warm Regards,
Edward Mady
Regional Director of West Coast USA and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 9, 2013

Beautiful suite overlooking palm tree-filled gardens. We liked the gas fireplace in the living room and the miles of pink and green marble in the bathroom. Great pool with major literary and pop culture celebrity sightings. The gift shop in the basement was small but well stocked. Super fast room service.

Stayed October 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBeverlyHillsHotel, General Manager at The Beverly Hills Hotel, responded to this review, January 11, 2013
Dear SurferGirl20016,

Thank you for reviewing your recent stay at The Beverly Hills Hotel. I am happy to hear you enjoyed your stay with us and were able to catch a glimpse of some celebrities! You never know who you may run into at the Pink Palace.

We hope you will be back to visit us again very soon.

Warm Regards,
Edward Mady
Regional Director of West Coast USA and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Virginia
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 5, 2013

Stayed here while trying to get back to the East Coast during Sandy -- what a nice calm moment before the storm.

The hotel is secluded but still close to many important L.A. amenities. The staff are relaxed but friendly and helpful. The courtesy car service was a real bonus, as we needed to make a last minute trip to a local mall for travel supplies.

Some of the in-room entertainment options were a bit confusing, but I would still stay here without hesitation next time I'm in the area.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBeverlyHillsHotel, General Manager at The Beverly Hills Hotel, responded to this review, January 8, 2013
Dear Larchmonter,

Thank you for taking the time to review your recent stay with us. We take comfort in the fact that we could help during what was a most difficult time.

It is great to see you took advantage of our complimentary car service and were able to visit the nearby mall. We are pleased you will stay with us next time you are in Los Angeles. We look forward to your return!

Warm Regards,
Edward Mady
Regional Director of West Coast USA and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Beverly Hills Hotel

Address: 9641 Sunset Blvd, Beverly Hills, CA 90210-2938
Phone Number:
Location: United States > California > Beverly Hills
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Beverly Hills
#1 Romantic Hotel in Beverly Hills
#2 Luxury Hotel in Beverly Hills
#2 Spa Hotel in Beverly Hills
#3 Business Hotel in Beverly Hills
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Beverly Hills Hotel 5*
Number of rooms: 208
Official Description (provided by the hotel):
The Beverly Hills Hotel is a luxury, five-star hotel, located on Sunset Boulevard in the center of Beverly Hills and surrounded by 12 acres of lush, tropical gardens, exotic flowers, and private walkways. Providing privacy and tranquility in a truly residential setting, The Beverly Hills Hotel is within easy access to the business and entertainment centers of Los Angeles, Century City, Rodeo Drive, and many of the Hollywood studios. The hotel is just a 35-minute drive from Los Angeles International Airport. Referred to locally as "The Pink Palace" The Beverly Hills Hotel is a place to see and be seen, to catch glimpses of famous faces, or to revel in splendid luxury. What makes The Beverly Hills Hotel stand out is its superlative combination of service, a location that offers guests privacy, yet in the heart of a city, and a refreshed facility that, while faithful to the hotel's architectural and interior design traditions, is more dramatically beautiful than ever. ... more   less 
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Also Known As:
The Hotel Beverly Hills
Beverly Hills Hotel
The Beverly Hills

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