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All 13 Beverly Hills hotels

The Beverly Hills Hotel: Traveler Reviews

5.0 of 5
9641 Sunset Blvd, Beverly Hills, CA 90210-2938
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Ranked #2 of 13 hotels in Beverly Hills
Most recent review
4 of 5 stars Reviewed November 16, 2012
SGER san Diego
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420 reviews from our community

Traveler rating
    330
    51
    21
    9
    9
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Families
102
 
Couples
147
 
Solo
30
 
Business
43
 
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
san Diego
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
“Almost Perfect”
4 of 5 stars Reviewed November 16, 2012

Stayed at the BH Hotel from 10/25 to 10/28. Checked in at around 5 pm on the 25th and our room was not ready. Not a big deal, lots of apologies and several glassess of champagne offered and accepted-----then the strangest thing-----a total hotel blackout that lasted until 4 am. We were escorted to our room in semi-darkness and had dinner at the Polo Lounge off of the cold menu (the hotel picked up dinner due to the late check-in). So, a bit strange in the first 12 hours but after that things returned to normal. We had a fantastic room with a huge balcony on the 3rd floor. Breakfast every morning in the Polo Lounge was perfect and pool action every afternoon (85 and sunny the entire trip). The remodeled lobby is stunning and the level of service is impeccable. The hotel is also very quiet at night which makes for a perfect night of sleep. We will return.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask SGER about The Beverly Hills Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBeverlyHillsHotel, General Manager at The Beverly Hills Hotel, responded to this review
November 20, 2012
Dear SGER,

We sincerely apologize for the power outage during your stay. Unfortunately, the outage covered the entire city of Beverly Hills. Rest assured, our engineering team worked diligently with the electric company to resolve the issue as soon as it was humanly possible.

I am glad to hear you enjoyed the rest of your stay and the service was impeccable. I am pleased you will return and look forward to welcoming you back to the Beverly Hills Hotel.

Warm Regards,
Edward Mady
Regional Director of West Coast USA and General Manager
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london
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Perfect in every way”
5 of 5 stars Reviewed November 13, 2012

Can not fault this hotel. Lucky enough to stay here for 2 nights in November -paid for by work.
Staff, location, rooms, service even the atmosphere are all what you would expect and some.
Staff somehow make it feel like a boutique hotel though it is much bigger than this - that is meant as a compliment
Happy days.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mrmgardens about The Beverly Hills Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBeverlyHillsHotel, General Manager at The Beverly Hills Hotel, responded to this review
November 16, 2012
Dear mrmgardens,

Thank you for taking the time to review your stay at The Beverly Hills Hotel. I am pleased to hear how much you enjoyed your stay and how pleased you were with the five star service you were provided. We hope to see you back very soon!

Warm Regards,
Edward Mady
Regional Director of West Coast USA and General Manager
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Houston
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
24 helpful votes 24 helpful votes
“Close to perfect.”
5 of 5 stars Reviewed November 6, 2012

We stayed here for a weekend and from start to finish the staff were absolutely perfect. Anything you want is no problem. The rooms were very nice and the grounds were amazing. I will be staying here again!!! The only down side I noted (it never bothered the wife!!) was I sometimes enjoy a beer sat in the bar on an afternoon maybe watching the games, but the 1912 bar is not open during afternoon, nowhere to sit in the cool and relax, its only a small point and maybe other people like a afternoon beer in the cool watching the game or maybe they would prefer the bar not open. Just thought I would note it.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by 2bstressfree for Beverly Hills
Ask 2bstressfree about The Beverly Hills Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBeverlyHillsHotel, General Manager at The Beverly Hills Hotel, responded to this review
November 7, 2012
Dear 2bstressfree,

Thank you for reviewing your recent stay at The Beverly Hills Hotel. I am glad to hear you enjoyed your time with us and will be staying with us again! We used to have Bar Nineteen12 open during the day, but our mid-day customers were all visiting the Polo Lounge so we decided to make some adjustments to opening times. On your next visit, hop in the free courtesy car to our sister Hotel Bel-Air just 5 minutes away. The bar there is open during the day (with large TV) and you can sign your beer to your bill at The Beverly Hills Hotel.

Hope to see you again soon!

Warm Regards,
Edward Mady
Regional Director of West Coast USA and General Manager
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Denver, Colorado
1 review
“Great Stay, Great Staff”
5 of 5 stars Reviewed October 31, 2012

Stayed there about a week ago and absolutely loved the place! Will defiantly go back. The location is top of the line, right on sunset blvd. Staff gave great recommendations for places to eat and explore. The group I was with liked the hotel just as much as I did as well. Can't wait to go back!

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask jamesl891 about The Beverly Hills Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBeverlyHillsHotel, General Manager at The Beverly Hills Hotel, responded to this review
November 1, 2012
Dear jamesl891 ,

Thank you for reviewing The Beverly Hills Hotel. I am pleased to hear you absolutely loved the place and will be back to visit us! We hope it will be soon.

Warm Regards,
Edward Mady
Regional Director of West Coast USA and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Redondo Beach, California
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
“Once again lives up to expectations”
5 of 5 stars Reviewed October 29, 2012

Just returned after several years to this hotel, and have to say, it was as good as ever, maybe better. Ever been somewhere where there was not one thing that was not just great? The service, the food, the rooms, the ambience, what can I say, this place has it all. My favorites are the service, and the food. I love to eat, and am somewhat of a critical guy when it comes to food, so for me to say how great the food was, is a big compliment. Likewise, I am a tough nut about service, but they answered every request with wonderful accommodation and friendliness. I have to say, I am anxious to return.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask ruslov about The Beverly Hills Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBeverlyHillsHotel, General Manager at The Beverly Hills Hotel, responded to this review
November 1, 2012
Dear ruslov,

Thank you for taking the time to review your recent stay at The Beverly Hills Hotel. I am happy to hear you enjoyed your stay with us and especially the service and food. We are anxious for your return, see you soon!

Warm Regards,
Edward Mady
Regional Director of West Coast USA and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about The Beverly Hills Hotel

Also Known As:
The Hotel Beverly Hills
Beverly Hills Hotel
The Beverly Hills
Address: 9641 Sunset Blvd, Beverly Hills, CA 90210-2938
Phone Number:
Region: United States > California > Beverly Hills
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Beverly Hills
#2 Romantic Hotels in Beverly Hills
#2 Luxury Hotels in Beverly Hills
#5 Business Hotels in Beverly Hills
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
The Beverly Hills Hotel is a luxury, five-star hotel, located on Sunset Boulevard in the center of Beverly Hills and surrounded by 12 acres of lush, tropical gardens, exotic flowers, and private walkways. Providing privacy and tranquility in a truly residential setting, The Beverly Hills Hotel is within easy access to the business and entertainment centers of Los Angeles, Century City, Rodeo Drive, and many of the Hollywood studios. The hotel is just a 35-minute drive from Los Angeles International Airport. Referred to locally as "The Pink Palace" The Beverly Hills Hotel is a place to see and be seen, to catch glimpses of famous faces, or to revel in splendid luxury. What makes The Beverly Hills Hotel stand out is its superlative combination of service, a location that offers guests privacy, yet in the heart of a city, and a refreshed facility that, while faithful to the hotel's architectural and interior design traditions, is more dramatically beautiful than ever. ... more   less 
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