Stayed at the BH Hotel from 10/25 to 10/28. Checked in at around 5 pm on the 25th and our room was not ready. Not a big deal, lots of apologies and several glassess of champagne offered and accepted-----then the strangest thing-----a total hotel blackout that lasted until 4 am. We were escorted to our room in semi-darkness and had dinner at the Polo Lounge off of the cold menu (the hotel picked up dinner due to the late check-in). So, a bit strange in the first 12 hours but after that things returned to normal. We had a fantastic room with a huge balcony on the 3rd floor. Breakfast every morning in the Polo Lounge was perfect and pool action every afternoon (85 and sunny the entire trip). The remodeled lobby is stunning and the level of service is impeccable. The hotel is also very quiet at night which makes for a perfect night of sleep. We will return.