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Luxe Rodeo Drive Hotel: Traveler Reviews

4.0 of 5
360 N Rodeo Dr, Beverly Hills, CA 90210
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Luxe Rodeo Drive Hotel
Ranked #7 of 13 hotels in Beverly Hills
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262 reviews from our community

    Trip type
Traveler rating
    118
    88
    22
    14
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Date Rating
Wollongong, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Good value for money”
4 of 5 stars Reviewed January 28, 2013

If you looking for something a little quiet, clean and comfortable then this hotel is fine..The rooms a on the smaller side but comfortable.It's away from the noisier West Hollywood area but very quiet at night..The bar and restaurant are small but cosy and the service is good.

  • Stayed March 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Ajl64_13 about Luxe Rodeo Drive Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcus M, General Manager at Luxe Rodeo Drive Hotel, responded to this review
January 29, 2013
Dear Ajl64_13,

Thank you very much for the kind feedback on your recent stay with us.

It is a pleasure to hear how much of a rounded experience you had. Our passion is providing a memorable experience in a home away from home to our guests.

We look forward to welcoming you back very soon. Feel free to contact me anytime.

Kind Regards,

Marcus Mueller
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Better accommodation elsewhere!”
2 of 5 stars Reviewed January 25, 2013

Whilst location was fine but only if u want full on designer top end retail I personally wouldn't bother staying here again. It was like a converted block of units and very basic once u got through the foyer. Bathrooms and bedrooms very small.

  • Stayed February 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask BondiMel about Luxe Rodeo Drive Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcus M, General Manager at Luxe Rodeo Drive Hotel, responded to this review
January 28, 2013
Dear BondiMel,

Thank you very much for the constructive feedback on your impressions of our hotel.

Whilst we are in the prime location of Beverly Hills, our property's design intention reflects an atmosphere of convenient comfort and home whilst cherishing the history of Californian life. I am very sorry it has conveyed the feeling of simplicity to you.

I still hope welcoming you again to our hotel and show you alternative accommodation options for future visits. Feel free to contact me personally to discuss this further.

It will be my pleasure hearing from you soon.

In the meantime I am sending you my best wishes.

Kind Regards,

Marcus Mueller
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
“Annoying mix ups”
3 of 5 stars Reviewed January 17, 2013 via mobile

Whilst there is nothing wrong with the hotel itself I have an issue with how we were treated:
We arrived early off a long flight to drop our bags and were told to return at the check in time at 3pm to get into our room. At 3:30 we were told our room was not available as someone was still in it and we'd have to come back at 5. After much negotiating we were able to use another room for a few hours before moving and were told we could have complimentary breakfasts.
On the final day we were charged for the breakfasts and were treated like liars when we challenged this (they called an off duty manager to clarify).
I'm sure it's a nice place to stay if nothing goes wrong but I won't be back.

  • Stayed January 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask BelleJenni about Luxe Rodeo Drive Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcus M, General Manager at Luxe Rodeo Drive Hotel, responded to this review
January 18, 2013
Dear BelleJenni,

Thank you very much for the constructive feedback about your recent stay with us.

I do take your comments very seriously as I am highly committed to excellent and uncompromisingly convenient guest experiences. I do understand how you felt and I am extremely sorry that you left the hotel with this impression. I will certainly take measurements to investigate and internally rectify this situation.

In the meantime, I would sincerely appreciate to contact me personally taking the opportunity to discuss this.

I do hope you had a wonderful and safe trip back home and look forward hearing from you.

Warmest Wishes,

Marcus Mueller
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Sydney, Australia
1 review
1 helpful vote 1 helpful vote
“Great service and location”
5 of 5 stars Reviewed January 16, 2013

We recently stayed at the Luxe Rodeo Drive Hotel with our family of 5. We were given interconnecting rooms which worked perfectly with the kids. The service was exceptional and the staff made us feel like we were at home. The location was unbeatable with everything at your doorstep. I would highly recommend this hotel to anyone looking for a great location and genuinely great service. We will definitely be staying again.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask ks000 about Luxe Rodeo Drive Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcus M, General Manager at Luxe Rodeo Drive Hotel, responded to this review
January 17, 2013
Dear ks000,

Thank you very much for the kind note about your stay with us. We are very keen to individualize all our guests' requirements for the most comfortable and individualized time with us. I am delighted to read that we left a lasting impression with you.

Whenever you plan returning to Beverly Hills, please do not hesitate to contact me anytime.

Warmest Wishes,

Marcus Mueller
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“Best location of all hotels”
5 of 5 stars Reviewed December 31, 2012

This hotel is great for shopping and being in the right spot for rodeo drive.

Best bed on my entire trip! Frette linen I think and wonderful underlay so its wonderful to sleep on. Comparing to Ritz Carlton NYC and pretty woman hotel down the street (Regent Bev. Hills Four seasons).

Good value for the area.

Small room and small bathroom. So not a place to hang out like other hotel rooms. Sleep, shop and go out to eat!

Its close to airport and has a great driver for the hotel which cost a bit more than a taxi. He takes the back streets and gets there so fast. Like 20 minutes in early morning...

A great place for the last 13 years coming back to USA. Book in advance to get the best deals and a room. It gets booked out often.

Paid around $280 per night for standard room.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by Debra255068 for Beverly Hills
Ask Debra255068 about Luxe Rodeo Drive Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcus M, General Manager at Luxe Rodeo Drive Hotel, responded to this review
January 2, 2013
Dear Debra255068,

It is a pleasure reading your wonderful comments about your recent stay in our hotel. I sincerely thank you for taking the time to do so.

We very much value as our regular guest and appreciate the continued support and loyalty to us.

Have a Happy New Year and many returns to our hotel.

Warmest Wishes,

Marcus Mueller
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Luxe Rodeo Drive Hotel

Also Known As:
Luxe Hotel Beverly Hills
Address: 360 N Rodeo Dr, Beverly Hills, CA 90210
Phone Number:
Region: United States > California > Beverly Hills
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#7 Luxury Hotels in Beverly Hills
#8 Business Hotels in Beverly Hills
#8 Family Hotels in Beverly Hills
Price Range: $$$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Upscale boutique hotel located on world-famous Rodeo Drive, one block north of Wilshire Boulevard. A stunning $15 million renovation of the property was recently completed by designer Vicente Wolf. The new Beverly Hills hotel combines classic warmth with minimal chic and the relaxed spirit of Southern California with the elegance of Beverly Hills. The only hotel on Rodeo Drive, the Luxe offers unique easy access to world-class shopping, dining and entertainment. ... more   less 
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