"The Hotel is not obligated to facilitate your preferences" Luxe Service Manager. And they didn't. From the quiet room request to a room over the entrance and car park, to the room suitable for 3 people but instead even by removing furniture we clambered over each other and luggage and a luxury hotel on Rodeo Drive which it most certainly isn't.
The breakfast area also caters to outside tourists so we were obligated to sit outside at a table in our coats. Luckily we were going to New York and had the gear because it was only 11 degrees celsius (51F).
So in short, a great location, a 3 star hotel which is need of a makeover and staff with attitude. You can do better, after 1 night - we did!

Was wanting a safe area to stay but close to attractions so you didnt have to drive and park. Hotel was way too far from most attractions. Rodeo Dr is very very dead at night and there was not anything to do on a Sat night. Driving the car was a huge hassle because they have it parked underground. Each and every time you have to get your car out, someone has to get it for you and it takes at least 10-15 min. Then its impossible to park in Hollywood. The hotel was nice but not too impressive. In a "nice" area but its also a dead area.

We stayed here for one night in January 2012. It was a great location on Rodeo Drive and a good spot to see Beverly Hills. On check in we got a voucher for a free glass of wine each which was a nice touch. The hotel had a good happy hour with nice cocktails. The staff were very friendly and helpful, in fact when we checked out they went out of their way to give us good directions to Hollywood. The rooms modern and clean. It may not be a hotel with as much 'wow factor' as some of the others in Beverly Hills but was perfect for us.

We feel in love with this hotel when we were visiting LA in January 2011. The entrance may appear like a little hole in the wall, but once inside you are away from it all. The rooms are simple and clean. Bed was super comfortable and the water was hot when you needed it... nothing better after a hard days shopping.

We enjoyed people watching from Cafe Rodeo, and the staff were ready and waiting at all times. We will definitely be returning to this little gem on our next trip to Beverly Hills.